Marriott Vacation Club

  www.marriottvacationsworldwide.com
  www.marriottvacationsworldwide.com

Marriott Vacation Club Reviews

Updated November 21, 2014
Updated November 21, 2014
146 Reviews
3.5
146 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott Vacation Club President Steve Weisz
Steve Weisz
78 Ratings

Review Highlights

Pros
  • Excellent Leadership and a Great Benefits package (in 14 reviews)

  • Good work/life balance; Employee discount program (in 6 reviews)


Cons
  • The pay didn't match the hard work we had to do (in 3 reviews)

  • comp plan has changed numerous times but not that great of a variance, very high turnover but I'm sure that's normal for a call center (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A Strong Performing Company With Integrity Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President
    Current Employee - Vice President

    I have been working at Marriott Vacation Club full-time

    Pros

    Good work-life balance, reasonable compensation, many lifelong employees, great jobs for great salespeople, very focused on the satisfaction of the customer

    Cons

    Political Cornell leadership, minimal raises and promotions, unable to close new deals, some legacy leaders are totally out of their depth and disengaged, unwilling to try new things

    Advice to ManagementAdvice

    - Senior leadership needs to reconnect with the field and the marketplace
    - Middle management needs to gain a sense of urgency
    - Development team needs to listen to fresh ideas and needs career path

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott Vacation Club (more than an year)

    Pros

    love love this place now

    Cons

    none i have no cons now

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    The Ritz-Carlton Destination Club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott Vacation Club full-time

    Pros

    Pay is fair for the work done. Hotel benefits are great, including Familiarization Trips to all destinations based upon approval. Open door policy with all management.

    Cons

    Small opportunity for advancement from phones. Large margin for error on my team, so warnings come frequently.

    Recommends
    Neutral Outlook
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  5.  

    It is a fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott Vacation Club

    Pros

    It is a very good company

    Cons

    It can be very challenging

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    It is a great company who treats its employees the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Information Technology in Orlando, FL
    Current Employee - Manager Information Technology in Orlando, FL

    I have been working at Marriott Vacation Club full-time (more than an year)

    Pros

    Good perks
    Great work environment
    Nice culture

    Cons

    Nothing special
    promotions
    Projects take too long to kick start
    Afraid of using new technologies
    Process automation
    PMO / BA methodology

    Advice to ManagementAdvice

    Better Resort rates

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Awesome Company and Awesome People!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Newport Coast, CA
    Former Employee - Sales Executive in Newport Coast, CA

    I worked at Marriott Vacation Club full-time (less than an year)

    Pros

    Excellent Leadership and a Great Benefits package

    Cons

    At times, employee parking :)

    Advice to ManagementAdvice

    Keep doing what you're doing. Working here was a great experience and the people that work at this location are really awesome!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott Vacation Club

    Pros

    Associate discount rates at Marriotts worldwide.

    Cons

    Management, pay, work life balance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Orlando, FL
    Current Employee - Sales Executive in Orlando, FL

    I have been working at Marriott Vacation Club full-time (more than an year)

    Pros

    Good reputation of company and income pre-qualifications help.

    Cons

    Unrealistic sales expectations based on tour flow. Sales rotation changes daily and commissions change monthly. Must wait a year for any transfer.

    Advice to ManagementAdvice

    Set commission rates and bonus hurdles so that employees can have a steady expectation. Use a true rotation without favoritism.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Good Place To Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newport Coast, CA
    Current Employee - Anonymous Employee in Newport Coast, CA

    I have been working at Marriott Vacation Club full-time (more than 3 years)

    Pros

    This is a good place to start your learning experience in the marketing/sales industry. Some holidays off. Good work life / work balance. Training is on your own available on line.

    Cons

    Most of the management teams have worked together at other properties in their hay day! ( it's like a family reunion among management team). Promoting to management could be difficult or challenging, you may have to put in many years and move to other sites to promote within. Compensation plans changes frequently.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Bureaucracy and favoritism, but real opportunity.

    Former Employee - Sales Executive in Kapolei, HI
    Former Employee - Sales Executive in Kapolei, HI

    I worked at Marriott Vacation Club full-time (less than an year)

    Pros

    You will work with some of the greatest sales people in the industry. You will find that most, if not all, of the sales staff has compassion and experience with how to deal with the struggles that everyone faces at one time or another. Mentoring and understanding will only go so far, because each and every salesperson will have to find his or her own path to success. Some things are difficult to duplicate, but if you learn the basics and build a foundation to build upon, than you will give yourself the opportunity to succeed.

    Cons

    Management, C-Level, and Policy. With a mediocre product, in my opinion, you will struggle to help your clients see the benefit unless you truly believe in what you're offering. I suggest you sincerely look at what your offering and find a way to believe in it, because if you can't than you will not succeed.

    Advice to ManagementAdvice

    I worked for some really good people and managers. Talented and motivated to help the sales people succeed, however they were often handcuffed by the policies put in place each and every month. Policies changed so often that it made it hard to get the ball rolling. Proven sales people were able to see more opportunities, which are provided for you, and therefore were able to find more success. You have to have people to talk to in order to get them to buy something. I will say this: Things change almost weekly, so what I experienced may be totally different now. The only thing you can count on is that things change. Be ready for it.

    Neutral Outlook

Marriott Vacation Club Photos

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Corpoate Office
Entrance Sign (only signage for the resort unfortunately)

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