Marriott Vacation Club

www.marriottvacationsworldwide.com
Engaged Employer

Marriott Vacation Club Reviews

Updated July 27, 2015
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3.6
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Recommend to a friend
Approve of CEO
Marriott Vacation Club President Steve Weisz
Steve Weisz
105 Ratings

Pros
  • Excellent Leadership and a Great Benefits package (in 14 reviews)

  • Good work/life balance; Employee discount program (in 6 reviews)

Cons
  • The pay didn't match the hard work we had to do (in 3 reviews)

  • Corporate culture is lacking, there is no training program in Sales and Marketing, requesting time off is impossible (in 2 reviews)

More Pros and Cons

192 Employee Reviews

Sort: Popular Rating Date
  1. Marketing and Sales of return packages

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Encore Marketing Executive in Hilton Head Island, SC
    Current Employee - Encore Marketing Executive in Hilton Head Island, SC

    I have been working at Marriott Vacation Club (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good off peak travel benefits and 75% matching on up to 6% on 401k

    Cons

    Different rules apply for different levels of employment ex: clocking in/out for Marketing severely monitored where in Sales it is swept under rug. High producers get away with breaking rules where others may be fired.

    Advice to Management

    None


  2. Senior Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Staff Accountant in Orlando, FL
    Current Employee - Senior Staff Accountant in Orlando, FL

    I have been working at Marriott Vacation Club (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Marriott International has one of the best company cultures and benefits. Treat the employees how you treat your guests. Marriott Vacations WC has great benefits.

    Cons

    Marriott International - a timeshare associate is not an internal associate so trying to move from the timeshare to lodging is not possible. Marriott VWC does not foster the Marriott Int'l culture.

    Advice to Management

    Pick leaders that know how to lead and engage their team and the processes.


  3. Definitely A Good Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - At Your Service Agent in Newport Beach, CA
    Current Employee - At Your Service Agent in Newport Beach, CA

    I have been working at Marriott Vacation Club full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, great management team. wonderful incentive program, great to have full time hours at a rate of pay above minimum wage!

    Cons

    Management should not let the Front Desk Agents take so much heat from angry guests, they should always have a manager out so that if a guest is being exceptionally mean or rude a manager can step in an intervene. They should also work on prioritizing the schedule requests to their long term, top employees as opposed to interns and new employees. This creates loyalty and a basic set of expectations for the Front Desk team.

    Advice to Management

    It would be a good idea to establish loyalty amongst your senior employees by giving schedule preferences to the people who have been with the company longest and are top performers as opposed to accommodating the new hires over the long term employees.


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  5. College Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott Vacation Club

    Pros

    Nice environment, great management experience. Learned so many things as a starter from the daily involvement with the managers and staffs.

    Cons

    Work time is not flexible enough. Sometimes have to do night shifts.


  6. Great Company to Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott Vacation Club

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Working here was a great internship experience. It was like living on vacation.

    Cons

    The pay was not great but the experience was worth it.


  7. housekeeping intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott Vacation Club

    Pros

    work life balance was great. I learned the ins and out of the hotel. Did a management project. Overall great experience.

    Cons

    Management needs to open their eyes to problems and tackle them on head on and not wait it out.


  8. Hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott Vacation Club

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Bonuses overtime easy great people

    Cons

    Hours suck no time for family


  9. Collection Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collection Manager in Lakeland, FL
    Former Employee - Collection Manager in Lakeland, FL

    I worked at Marriott Vacation Club (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome Company to work for.

    Cons

    Senior Director shows is not fair.

    Advice to Management

    listen to associates and investigate.


  10. The Marriott Vacation Club

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Desert Hills, AZ
    Current Employee - Marketing Coordinator in Desert Hills, AZ

    I have been working at Marriott Vacation Club full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a great place to work. You have great flexibility to perform your job as best as possible. You get great support from management and are given the tools to offer your guests a terrific stay.

    Cons

    The main con is that there is not a lot of possibility of advancement. The management seems to stay around and thus there is no where to move up the management ladder.

    Advice to Management

    As the Vacation Club continues to grow make additional management levels so that loyal employees have the ability to move up the management ladder and improve there carers.


  11. Helpful (2)

    Great culture, terrible pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services/Front Desk in Orlando, FL
    Current Employee - Guest Services/Front Desk in Orlando, FL

    I have been working at Marriott Vacation Club full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    EVERYONE is constantly positive, every manager is willing to listen to you (really listen) when you have an issue or are looking for feedback on something. Everyone wants to see you grow and grow quickly in the company. The focus is really on bringing in front line workers that want to be in the industry which means that you don't get stuck working at the front desk next to someone who couldn't care less and brings you down. So many employee celebrations and ways they show their appreciation.

    Cons

    The pay is pretty bad. I have a college degree but I could be getting paid the same working at Wal-Mart. Supervisors don't make that much more than entry level employees.

    Advice to Management

    Improve the pay, your employees already love your company but I wouldn't ever consider leaving if the pay was decent.



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