Mars

  www.mars.com
  www.mars.com

Mars Reviews

Updated November 20, 2014
Updated November 20, 2014
300 Reviews
3.6
300 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mars President and CEO Paul S. Michaels
Paul S. Michaels
139 Ratings

Review Highlights

Pros
  • A fun place to work obviously, work-life balance was excellent, teleworking is by department (in 25 reviews)

  • Creative, open office environment (in 17 reviews)


Cons
  • Demanding schedules which can put strains on appropriate work-life balance (in 19 reviews)

  • Store management and especially Senior Management love their power (in 11 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Great Culture and Values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Intern in Mount Olive, NJ
    Former Employee - Human Resources Intern in Mount Olive, NJ

    I worked at Mars as an intern (less than an year)

    Pros

    Management really encouraged you to take time to talk to anybody in the company you wanted. Managers didn't have private offices. I never felt weird talking someone with a title. They also paid really well and had great benefits. The free chocolate was nice too.

    Cons

    The structure of the company was really complicated and ever changing. Some of the offices and plants are in really out of the way locations.

  2. 1 person found this helpful  

    The company really cares about their associates.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Manager
    Current Employee - Retail Manager

    I have been working at Mars full-time (more than 8 years)

    Pros

    It's a fun atmosphere. They are focused on their associates engagement and it's a top priority to them. Work/ life balance is above average.

    Cons

    They are a lean company which tends to put a lot of hats on people. This can drive engagement down. People have a ton of stuff on their plate and with the pay scale being on the lower end of the averages, causes good associates to leave.

    Advice to ManagementAdvice

    Review sale rise and job descriptions and make sure there are no gaps in both.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    I learned a lot, but it's a very political company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hackettstown, NJ
    Former Employee - Anonymous Employee in Hackettstown, NJ

    I worked at Mars full-time (more than 8 years)

    Pros

    The offer good benefits, great products, and opportunities to learn.There is a lot of opportunity to lateral into other positions to learn additional skills.

    Cons

    The culture is very different. You have to promote yourself and the job you are doing to a bunch of people that don't have anything to do with your job. It's the only way to get rated decently. They also dock you 10% of your pay, even if you work extra hours as a manager.

    Advice to ManagementAdvice

    Allow the direct line manager to rate their people and don't make it such a political game within the organization.

    Doesn't Recommend
    Approves of CEO
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  5. 1 person found this helpful  

    Lack of Opportunity for Growth and Learning New Skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mars full-time (more than 3 years)

    Pros

    Great benefit packages: $500 for going for a physical, work from home options, free candy

    Cons

    Everything depends on who you know, and the network you create. If you aren't an extroverted person who likes to socialize constantly, and talk yourself and your work up, it is highly unlikely that you will get promoted. Events and meetings always feel like an opportunity to just that, with people jockeying for their personal agendas. As a result, if you just want to get to know people on a personal level, it just don't happen, especially if you have nothing to offer. There is an element of exclusiveness among higher managers, which make you feel undervalued and unimportant if you are just starting out.

    To that point, the organization has a ton of managers, and not enough people who are actually doing the work.

    Often reporting structures don't make a ton of sense, and you manager might not even be in your state or country, which is tough when you start off at an organization which thrives on developing relationships.

    Pay is less than the industry average. The pace of getting things done is very, very slow. So much of our technical work is outsourced, leaving little to learn or develop in terms of skills.

    Advice to ManagementAdvice

    Value your entry level employees more, by including them in strategy discussions, including them in meetings, communicating clearly team objectives, and by trusting them. Engage them by training them, educating them, and empowering them to take on bigger projects which will help them develop in their careers and provide more value to the organization.

    I worry that they days of people staying at Mars for 25 years or more are over, because new associates are left hanging out to dry, trying to navigate through a very complex people based organization with no guidance. You should mistake the freedom principle, for simply not managing and coaching. New hires need structure to succeed at Mars, and the Mars University classes are a good start but they don't make up for the lack of mentorship that is fundamentally missing at Mars.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    I ended up at Mars through a company acquisition so my time with the company is limited.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mars full-time (less than an year)

    Pros

    Free chocolate! There is a lot of talk about mutuality in the company. The pet care location allows pets in the workplace and the office environment is very open. There are no cubicles.

    Cons

    Each of the Mars brands operates almost independently---this is sometimes a positive and sometimes a negative. They don't have sick days. You either take it without pay or it it is treated as short-term disability. Pay is competitive, they have a 401K and a matching program. Health insurance isn't as good as some big companies but it isn't bad.

    Recommends
    No opinion of CEO
  7. 3 people found this helpful  

    Great people, good benefits, hidden hierarchy and slow process for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mars full-time (more than 5 years)

    Pros

    Great people, good benefits and decent work environment. I started in the UK and moved with the company to North America. The benefits are good in both locations and salaries were competitive. I learned a lot with this organization but not through traditional development channels.

    Cons

    Mars prides itself on "open office" work spaces and touts that this is an important part of the culture. To a degree this is true because collaboration and networking are VERY important to being effective in your work. It's a challenge for new starters to ramp up quickly because they need to be able to build their network and there is little to support them in doing so.
    The culture is also billed as entrepreneurial and within limits you can have a lot of autonomy. The hidden issue is that for most bigger decisions the processes are very consensus driven and this makes getting things done very slow. Over time this can be frustrating to those that want to move more quickly and lead in an agile way.
    The IT organization is very male dominated and they cannot seem to retain their female leadership. I often felt like I was passed over for opportunities that went to male colleagues, this seemed to be a global issue so is likely deeply ingrained in the culture, but may be limited to IT.

    Advice to ManagementAdvice

    - provide more opportunities for advancement
    - there should be more than one model for success
    - empower your associates more, the strong need for consensus kills innovation and productivity
    - the values are right on, just practice what you preach

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Feeling of Separation and Non-inclusion

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in West Chester, PA
    Current Employee - Anonymous Employee in West Chester, PA

    I have been working at Mars as a contractor (less than an year)

    Pros

    Active and youthful. Bright and open spaced office

    Cons

    Feeling of separation and bias. People often do not engage with those outside of their "circle", especially with contractors. They do not value anyone who is not a "like-minded" associate. Management will not speak with those well below their pay grade. UK leadership do not engage well with "lower end workers." Everyone isn't treated equally or fairly.

    Advice to ManagementAdvice

    Request/Demand feedback of your leadership from every employee so that you can remove ineffective managers from clogging up progress. Various departments cannot move forward and succeed because of terrible managers who aren't rooted out and removed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good work place

    Former Employee - Retail Sales Representative in Houston, TX
    Former Employee - Retail Sales Representative in Houston, TX

    I worked at Mars full-time (more than 5 years)

    Pros

    Great company recognition. Lots of feel good accolades thrown around. Privately held which is almost always a good thing

    Cons

    No room for advancement. Because of privately owned, management can change strategies at a whim

  10. 1 person found this helpful  

    Treated like a kid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Chicago, IL
    Former Employee - Financial Analyst in Chicago, IL

    I worked at Mars full-time (more than 3 years)

    Pros

    Descent pay & benefits. Bigger company. Everybody loves the M&M guy.

    Cons

    Company treats its employees with gross mistrust. Old, antiquated systems. Bonus is weak.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good company, can be great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mars

    Pros

    Above average work life balance.
    Fun atmosphere, great people to work with. Have many friends at work, the company emphasizes this.

    Cons

    Salary below others in same market.
    Need clearer plans communicated by senior management.

    Advice to ManagementAdvice

    Be more decisive. Remember what the company is good at, don't stray from this

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