Mars & Co

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Mars & Co Reviews in Connecticut

Updated Jun 8, 2014
Mars & Co – US – “Some of the Shanghai office staff”

Mars & Co – US – “Some of the Shanghai office staff”
All Employees Current Employees Only

2.7 7 reviews

0% Approve of the CEO

Mars & Co Fondateur Dominique Mars

Dominique Mars

(3 ratings)

40% of employees recommend this company to a friend
7 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A small firm with a lot to offer

    Anonymous Employee (Former Employee) Greenwich, CT

    Pros*Strong analytic
    *Premium Clients
    *Small firm
    *Friendly and humble consultants
    *Minimal travel requirements
    *Good work/life balance compared to other firms
    *One of the best firms for CPG projects

    Cons*Lack of transparency
    *No upward feedback, 360 reviews would be welcome
    *No formal training
    *Managers who don't know how to manage
    *Great variability between how work is done by VPs
    *Tendency to "boil-the-ocean"
    *Lack of leadership

    Advice to Senior ManagementPush for strong leadership in the firm, push the brand, and grow you consultants

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Poorly Run Organization, But Learning Opportunities Exist If You Can Grin And Bear It

    Anonymous Employee (Current Employee) Greenwich, CT

    Pros• Get to work with some of the largest companies in the world. Most clients are #1, 2, or 3 in their industry
    • Opportunities for international travel exist if you want them
    • Staffing on travel projects can be minimized if you want it to be, though you take a hit in promotion potential
    • Moderately smart consultants at entry levels (Associate, Senior Associate, and Consultant), though as was mentioned in another review, there are a lot of ‘second bests,’ especially in terms of communication skills
    • Advancement can come quickly, though often it is a result of a person working very long hours for weeks/months to right a sinking ship
    • It may sound sarcastic, but the bad management and communication skills that run rampant in the company actually provide a great opportunity to learn how to be a good manager by observing what not to do
    • Good pay relative to non-consulting jobs (though below industry average within consulting)

    Cons• Poor management with complete lack of transparency. Basic things like relevant available data, cadence of meetings, and project deliverables may never be communicated and may be surprisingly hard to get out of your manager. Larger projects commonly see duplication of effort and people working for hours/days on obsolete modules, particularly with our soft drink client
    • High volatility in hours compared to industry average. This stems from poor top-down communication, leading to a ‘hurry up and wait’ mentality that often ends with a mad rush before a meeting that could have been avoided through defined expectations and a project roadmap
    • Complete lack of training: building a valuable skill set is a combination of getting lucky in whom you’re staffed with, recognizing your weak areas, and a lot of google searches. Some people never build competency in Excel, data analysis, presentation flow, etc., and you’ll be forced to pick up the slack if you’re staffed alongside them
    • Office location is inconvenient: either commute 1.5 hours every day and live in NYC or commute 20 minutes and live in Stamford, CT
    • A decent chunk of the organization is analytically-competent but socially challenged individuals, leading to dysfunctional teams and poor communication across managerial relationships
    • Management attitude: from day one you’re made to understand that you are basically a disposable cog. Especially at the AC and SAC levels, your intellectual contributions are generally not welcome. As one VP put it, you’re there to be an ‘excel jockey.’ This attitude starves off any investment in the success of the project and any feeling of commitment to the firm
    • No one seems happy. Out of ~40 people that I interacted with only 2 did not either say or demonstrate their unhappiness at Mars.

    Advice to Senior ManagementThe root of the problems begins with recruiting: consultants are hired based almost wholly on their raw analytic capabilities, with communication skills taking a very distant backseat. The poor communication is frustrating when that consultant is your teammate, but it becomes a serious liability if that person advances to a Project Manager or Vice President role, and since we only promote from within, that talent pool is the feeder stock for these managerial roles.

    To solve this, give formal interviewer training (and no, a 10-minute discussion on how to run an interview is not formal training). Codify what you’re looking for and put less emphasis on math skills and more emphasis on good communication. The reason Mars has terrible managers is that the people you hire are bad communicators. These people are also bad at selling for the same reason.

    Next, allow managers a framework for improving these abilities by instituting bi-directional reviews. Most managers do not realize how bad they are at organizing, delegating, and transferring expectations, and no venue exists them to get feedback and work on this.

    Moreover, make promotions every 3 months versus 6. I understand that you don’t want promotions always looming in the air, but a talented and ambitious person that believes they should have been promoted in the last cycle is not going to wait around for 6 months to see if things change: they’ll just take another job instead.

    And finally, stop viewing your employees as disposable assets. Yes, the turnover in consulting is huge, but so are the recruiting expenses ($20k per new hire by my estimate), and even then it takes several months at a minimum to make that new hire a useful consultant. If you can keep people even a few months longer you reduce the time and cost invested in getting a new hire that can sufficiently replace someone who left. Attempts should be made to improve morale and the sense of community among the staff. Admittedly, the return of monthly happy hours is a step in the right direction, but the rationale for canceling them in the first place (‘people will just complain about the company’) is highly reminiscent of the idea that ‘the beatings will continue until morale improves.’ This philosophy doesn’t work, and instead of trying to silence dissent, you should be trying to understand where it comes from and how you can solve it.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Hit and miss experience

    Anonymous Employee (Current Employee) Greenwich, CT

    ProsPremium client base
    Potential for client / executive decision-making exposure earlier in career
    Lack of specialization by industry and function can lead to broader learning opportunities
    High caliber strategic ability among senior leadership
    Relative lack of Mon-Thu travel compared to peer companies
    Potential for international experience

    ConsLow all-in pay relative to industry
    Extreme lack of transparency. For example: unlike peer firms no year-end bonus discussion - you only discover amount when you check your bank account (hope it is higher than other months). Promotions process is a similar black box
    No manager training - consulting experience varies dramatically based on assigned VP and PM
    Adverse selection for management - lack of people skills among some senior leadership drives away those who might bring this skill set to managerial roles
    The Mars brand is well-regarded by those familiar with it, but is not broadly known

    Advice to Senior ManagementConsultant cynicism and turnover carries hidden costs and is needlessly high. Blind 360 degree reviews and increased transparency would yield easy benefits, improving stability and output

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Bad leadership, but bright spots in some peers/project managers and client work

    Consultant (Former Employee) Greenwich, CT

    Pros-Good work being produced: data/strategic analysis, data visualization and presentation
    -Good peers: on average, smart people to work with
    -Lifestyle: can be decent depending on project

    Cons-Bad leadership/management/processes
    -Below average compensation
    -Non-existent feedback/transparency about career/promotions
    -Bad location (should relocate to NYC)

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    6 people found this helpful  

    Mars & Co

    Anonymous Employee (Current Employee) Greenwich, CT

    ProsWhen comparing to other consulting companies, here are some of the benefits of Mars & Co:
    - Given that we do purely strategy, the work itself is very interesting and always challenging/rewarding
    - There is no travel "schedule" of Mon-Thurs on site. We travel only when necessary, and use the office as home base whenever possible
    - There is also no promotion "schedule", so if you do well, you can be promoted very quickly
    - Global reach allows for international travel opportunities
    - Relatively small company, so it is easy to get to know everyone in the office
    - Only serve one client per industry, so every project is a new industry - keeps things interesting and you're rarely doing the same thing over and over
    - Great benefits: fully paid health insurance, dental, reimbursement for Lasik, free gym membership

    ConsMars is a one-man show, run entirely by the CEO, with very little visibility provided to anyone else (including most VPs). As a result, it is practically impossible to know what the true state of the company is or where people stand at the end of the day. Furthermore, any decisions (promotions, raises, etc) are at his sole discretion, or that of a select few, with little recourse for employees who may disagree.

    As with any consulting job, work-life balance is difficult. You may get lucky and be staffed on an "easy" project, but even then you are expected to make your evenings, weekends, and even planned vacations available for work. Some managers are better about this than others.

    Advice to Senior ManagementThere has been much talk about "transparency" in the past, but very little change in that direction. It would help the morale in the office to at least have some visibility into the state of the company (and hence their own positions). There is also too much power concentrated among too few people, leaving most employees feeling powerless to affect their own careers. A policy review/revision may help everyone's understanding of company procedures, while leaving less room for "interpretation".

    Additionally, it might benefit the company to offer some education and growth opportunities to employees. For example, management courses might help those that are suddenly thrust into a management role without having the education of an MBA or the experience of a previous position. Many other companies subsidize an MBA for their employees for this reason. It would also encourage people to stay at Mars longer, if they knew that the company would provide them with long-term opportunities to further their knowledge and careers.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Good place to start a consulting career, but watch out for management issues.

    Consultant (Former Employee) Greenwich, CT

    ProsGreat place to get your feet wet in consulting, especially for those who are the typical Mars profiles of engineers. Have great opportunity to come in and be exposed to business, interesting problems and be surrounded by smart, intelligent people. Learn how to dissect and understanding a business.

    ConsStill owned as a sole proprietorship. What the owner says goes, and this culture is also reflected in some of the other senior management. While the opportunity to learn is great, the people skills are lacking int he firm.

    Advice to Senior ManagementUnderstand that happier people (meaning work/life balance) will last longer. Need to consider quality of life. Just because some of Senior Management is willing to sacrifice family, doesn't mean all employees want to do that.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    Stay Away

    Senior Associate Consultant (Former Employee) Greenwich, CT

    ProsFairly high compensation. Really, that's about it.

    ConsDownright unethical behavior. Lots of competitive intelligence work for consumer goods companies that involve pulling resumes from the competitor off of Monster, calling those people, and then implying that they are being interviewed for a job. No, I was not counseled out; almost everyone in the high turnover environment left voluntarily, looking for something better.

    Advice to Senior ManagementConstruct a firm based on ethical work. Even the project managers know it's dirty.

    No, I would not recommend this company to a friend

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