Glassdoor is your free inside look at Marsh reviews and ratings — including employee satisfaction and approval rating for Marsh CEO Peter Zaffino. All 85 reviews posted anonymously by Marsh employees.
100% of the CEO
Peter Zaffino
Former Employee – worked at Marsh for more than 10 years
Pros – friendly environment, some opportunities to grow
Cons – management cares more about cutting expenses even though the company is very profitable than treating its employees fairly.
Advice to Senior Management – there needs to be a balance between improve shareholder value and treating your employees fairly especially those who have been loyal to the company for many years
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-09 18:04 PDT
Former Employee – worked at Marsh full-time for more than 3 years
Pros – Lots of opportunities.
Age doesn't restrict your responsibility level.
Company changes will make it a top level firm once implemented.
Cons – Tends to be a boys-club.
Job responsibilities currently changing.
Yes, I would recommend this company to a friend
2013-04-29 07:58 PDT
Former Employee – worked at Marsh full-time for more than 7 years
Pros – Freedom to work is a great asset. I would love to go back if they improve the compensation policy. One place where age is not a criterion for responsibility.
Cons – Whimsical, very driven by one person's whim, more than merit, fitmant is regarded and awareded. Boot lickers tend to get better deals here too.
Advice to Senior Management – Professionalism
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-17 03:34 PDT
1 person found this helpful
Current Employee – been working at Marsh full-time for more than 3 years
Pros – 1. Excellent, professional colleagues
2. Reinvigorated leadership
3. Focus on client service and growth
4. Increasingly inclusive and seriously promote diversity (ethnic, perspectives, etc)
Cons – 1. Internal politics can be challenging
2. Below industry compensation
Advice to Senior Management – Get out among the rank and file to understand their reality
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-13 06:32 PDT
1 person found this helpful
Current Employee – been working at Marsh full-time for more than 10 years
Pros – Good Company to work for.
Cons – There are a lot of changes in Senior leadership.
Advice to Senior Management – Take care of the colleagues that are client facing and have the day to day contact. They are the ones keeping those clients at Marsh.
Yes, I would recommend this company to a friend
2013-03-08 11:06 PST
1 person found this helpful
Former Employee – worked at Marsh full-time for less than a year
Pros – Very stable company. Good atmosphere, with a sincere non-assuming feeling.
Cons – Too much emphasis on metrics and the actual time taken to complete a task, in the use of Siebel time management program.
Advice to Senior Management – Put the emphasis back on what is actually accomplished daily by an employee and less on the metrics of the time it took to accomplish that task. Less micromanaging and more seeing the big picture would improve the bottom line of this company.
Hire a business consultant to troubleshoot your training program for the role of Certificate Specialist in order to find out the reason for the high turnover rate in the classroom/ work setting and how it is affecting your operations budget and company morale and reputation. Hire an experienced, articulate person specifically for the role of first point of contact for the Data Entry department, so the data entry specialists can concentrate fully on their job and a more professional impression of the company in general will be experienced by clients and customers calling in.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-03 14:02 PST
Former Employee – worked at Marsh
Pros – Large company, great benefits, lots of connections
Cons – some policies are not helpful and
2013-02-08 21:34 PST
Current Employee – been working at Marsh full-time for less than a year
Pros – Huge company with plenty of room to grow & move. With so many offices worldwide, you are able to really work where you'd like, if your position & experience allows it. Currently am working on going to Africa for a month with a former school group and working with Marsh to work remotely and with the African offices.
Cons – Very political, as you would expect from a company of this size. The tasks of a Client Rep are very boring, as you are basically half a step above an intern. It helps to learn the business, but be prepared for monotonous task. Also, a very rigid company. They call themselves the "Harvard of Insurance," and their track record stands behind it. That also means you get that stiff, sometimes stuck-up attitude from people.
Advice to Senior Management – Pay attention to more of what happens behind the curtain, there have been times where the little things are looked past, and that can really ruin a company if done enough.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-13 05:49 PST
1 person found this helpful
Current Employee – been working at Marsh full-time for more than 3 years
Pros – Resources and depth of knowledge. They can do anything the client asks them to, just need to locate the correct person.
Cons – Lack of consistent leadership. Always changing the way things need to be done each year.
Advice to Senior Management – Take a plan and stick with it.
Yes, I would recommend this company to a friend
2012-12-06 06:51 PST
1 person found this helpful
Former Employee – worked at Marsh full-time for more than 7 years
Pros – Good benefits, flexible work schedule including work at home, and colleagues were great to work with.
Cons – Change in strategy in New York doesn't filter down to the lower levels, until it is too late. I believe our department was set up until the technology became available to do our job at lower cost, and then we were let go. I have a good idea that was the strategy from the get-go.
No, I would not recommend this company to a friend
2012-11-29 04:43 PST
Marsh is a world leader in delivering risk and insurance services and solutions to its clients. From its founding in 1871 to the present day, Marsh has provided thought leadership and innovation for clients and the… — Full Overview
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