Marsh Reviews

Updated July 27, 2015
197 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.2
Rating Trends
Recommend to a friend
Approve of CEO
Marsh CEO Peter Zaffino
Peter Zaffino
56 Ratings

Pros
  • Nice people, flexible schedules allowing for work life balance (in 10 reviews)

  • Good benefits, good people to work with (in 11 reviews)

Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Pros and Cons

197 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Fumbling through the dark

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certificate Specialist in Austin, TX
    Current Employee - Certificate Specialist in Austin, TX

    I have been working at Marsh

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Steady paying job. Opportunity for advancement in a large global company.

    Cons

    Lack of information provided to complete daily job functions. No insurance training yet am responsible for a vast array of insurance related knowledge.

    Advice to Management

    Pay your employees more and fire the losers.


  2. Helpful (2)

    terrible

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Des Moines, IA
    Former Employee - Senior Analyst in Des Moines, IA

    I worked at Marsh

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people that work locally

    Cons

    Bad management, outsourcing, no rasies in the last 3 years

    Advice to Management

    Go back to what got Marsh to where it was 2007


  3. A year passed

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Marsh

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits are over the top, such as health insurance, PTO, etc

    Cons

    You feel like you are just a number.

    Advice to Management

    Involve middle management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    An Insurance Hoax- Dearborn, Michigan

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Dearborn, MI
    Former Employee - Inside Sales Representative in Dearborn, MI

    I worked at Marsh full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - Free Gym Facility Onsite - decent pto -small location

    Cons

    unfriendly co-workers expensive heath insurance there are fifteen internet applications that you need to gain proficiency in. These are insurance carrier sites and internal employee sites. the salary is low under 35k and low morale. to top it off, there is a weird balance of high turnover and bitter old timers who dont like new hires. it was very disheartening. advancement opportunities were few and far between. i quit after less than six months


  6. Helpful (4)

    This place will suck your soul out.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certificate Specialist in Austin, TX
    Former Employee - Certificate Specialist in Austin, TX

    I worked at Marsh full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some of the brokers were very helpful and I did learn a fair bit. Benefits were decent, vacation time was plentiful.

    Cons

    It was impossible to get a day off. My supervisor was unwilling to let me get one morning off to buy a house, but took two weeks off to go to Europe after half of our team quit. Often, he would swing by my desk before he left on for the weekend and pressure me to work weekends (just like the manager in "Office Space"). Training is terrible, and because the workload is so heavy new employees are given trial by fire. No one is happy at Marsh in Austin, and the work environment is miserable.

    Advice to Management

    Show some appreciation for the little guys, create a real training program and put a bit of thought into who you promote as a supervisor or team lead.


  7. Helpful (7)

    Absolutely NO raises given in this company for years. Employees at all levels are treated as disposable.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Marsh full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Midtown location of the NYC headquarter office. Name recognition of this large international company in the brokerage industry.

    Cons

    No raises. Low (if any) bonuses. No room for career advancement. Terrible management and abysmal leadership especially in FINPRO. Employee morale and motivation are extremely low. Diversity is dismal. Marsh has many corporate initiatives and programs in place but it is all just "form over substance" and a means to check the box from a compliance standpoint. Upper Management is an exclusively white old boys (and girls) club, consisting for the most part of people who are far from brilliant but who have mastered the game of politics. No one in management has a shred of humanity, empathy or compassion. Nor is anyone interested in cultivating the large numbers of under-utilized and under-appreciated talent in the company.

    Advice to Management

    PAY your people. Give them raises. Give them Bonuses. Make them feel valued rather than disposable. Start valuing the people who work hard and work well, rather than the ones who play politics. Place people who know how to manage in managerial positions and provide ongoing training for managers. Instead of wasting time and resources on bi-annual reviews that are merely form over substance, engage in 360 reviews and be open to constructive criticism from employees.


  8. Corrupted by outsourcing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Marsh full-time (Less than a year)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Work Day start at 10 ends at 5

    Cons

    Business side outstanding. Company IT outsource all development and support. Outsourcing fail on epic scale.

    Advice to Management

    Quit or clean the house


  9. Terrible and you will feel like you're accomplishing nothing daily

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There really are none, discounted food? If you get lucky, your manager may actually want to train you. Good de minimis fringes

    Cons

    Company does nothing right, low pay and no responsibility, oftentimes you will find employees just sitting around chatting doing nothing because they have nothing to do

    Advice to Management

    Learn to trust and compensate your employees, stop making managers managers because they know the CEO


  10. Helpful (7)

    You have been warned... Not the company it once was...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marsh full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with, however, anyone that is worth anything is so overworked and burnt out, that mentoring and support no longer exist. Coming in fresh you should be able to get paid well, but make sure it's generous as you'll never see another decent raise again. Good benefits, but costs keep rising as Marsh continues to chip away at employee benefits to keep that stock price up. There are only two reasons to work here - for the money (make sure you get it) and the experience of working for a large, segmented broker (if you have experience - really do move on).

    Cons

    So much red tape. So many systems that just plain suck. No appreciation for those working over 100% capacity - no matter how many accounts you handle, Marsh will think you can handle more. Unless of course, you are extremely mediocre and allowed to coast, which sadly, there are still plenty of those. Don't come here if you are above average or actually have any worthwhile experience. Morale is so bad - lots of folks in their late 50's counting down the days until they can escape this company. I've seen several colleagues in actual tears from the stress which management then holds against them as "not being cut out for this business". Upper management is still a boys club and if you are a woman and/or a minority be prepared for a long battle to the top - cause you'll never get there.

    Advice to Management

    So many promises that could never be delivered... There's a reason so many awesome, long-term employees are leaving in droves (I was one of them)...it sucks working at Marsh and it was not always that way. Bring back the humanity that is so lacking these days - employees are people not machines...


  11. Draining

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Specialist in New York, NY
    Former Employee - Specialist in New York, NY

    I worked at Marsh

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, has a cafeteria.

    Cons

    No work/life balance, rude, greedy, narcissistic management. Pretentious culture.

    Advice to Management

    Treat people like human beings, not machines.



Showing 197 of 201 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.