Marsh

  usa.marsh.com
  usa.marsh.com

Marsh Reviews

Updated December 15, 2014
Updated December 15, 2014
144 Reviews
3.1
144 Reviews
Rating Trends

Recommend to a friend
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Peter Zaffino
35 Ratings

Review Highlights

Pros
  • Nice people, flexible schedules allowing for work life balance (in 10 reviews)

  • Good benefits, colleagues and collaboration across departments (in 11 reviews)


Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    POOR LEADERSHIP IN FINPRO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Marsh full-time (more than 8 years)

    Pros

    Good benefits, colleagues and collaboration across departments.

    Cons

    FINPRO leadership is detached and focused on "managing up" and taking care of their friends, rather than those colleagues that actually do the work. Performance reviews and bonuses are determined by a "beauty contest" under the corporate guise of "curve ranking", which does nothing but serves the purpose of leadership that punishes and retaliates against dissenters. I agree with the other commenter who noted that Marsh lies about giving raises. They do not…unless, of course, you are well-connected, OR you complain and they want to use you until they can find someone else to replace you!

    Advice to ManagementAdvice

    Practice The Greater Good, and especially the Integrity portion of IGNITE!

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Not the company it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President in New York, NY
    Former Employee - Assistant Vice President in New York, NY

    I worked at Marsh full-time (more than 5 years)

    Pros

    Good vacation time, okay benefits

    Cons

    No raises, detached management attitude

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    FINPRO

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh

    Pros

    Great management, tools and process flow. Ability to learn a great deal. Supportive mangers etc.

    Cons

    If talent is your biggest assets, why not invest in them? Lack of raises, bonuses and adjustments for promotions shows managements mentality only higher ups get taken care of.

    Advice to ManagementAdvice

    Pay your intellectual capital. Show you care for employees, cause right now you don't!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Vice President - GIT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in Hoboken, NJ
    Former Employee - Senior Vice President in Hoboken, NJ

    I worked at Marsh full-time (more than 5 years)

    Pros

    Nothing that can invite the top talent but good for pedestrian and mediocre talent. The place can really become nice to work if the current top management is fired and new set of leadership is brought that has hands on knowledge and are technical and also respect the IT resources.

    Cons

    Very weak IT management, no vision, top management laced with insecurity, mantra applied "award the mediocrity and suppress the meritocracy", filled with "yes sir" culture. Highly disorganized with the leaders having no clue how to run and IT organization.

    Advice to ManagementAdvice

    Fire the top IT management and flatten the organization of hierarchy. Top management pay and bonus should be directly linked to the performance and they should be held responsible

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Overal bad experience due to immediate superior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Assistant in Montreal, QC (Canada)
    Former Employee - Insurance Assistant in Montreal, QC (Canada)

    I worked at Marsh full-time (more than an year)

    Pros

    Most team members were amazing

    Cons

    Several team members with mental health issues seriously intervening in quality of work and human relations made everyday work very difficult.

    Advice to ManagementAdvice

    Do not put team management responsibility in the hands of managers who have no ability or will to properly run a team.

    Encourage independent thinking and reward effort with advancement opportunities.

    Get rid of employees with mental health issues when work is impacted or find ways to encourage them to constructively improve.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    If your department's NOI isn't stellar, your severance package may be on it's way from HR!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager in San Antonio, TX
    Current Employee - Client Manager in San Antonio, TX

    I have been working at Marsh full-time (more than an year)

    Pros

    PTO and Company Benefits for officers are very good - equal or better than industry standard. IT department and support does excellent job with keeping pace with change.

    Cons

    Upper Management changes what they want from their workforce as often as they change their wardrobe - with each season! Employees need some stability - constant upheaval at management level creates stress.

    Advice to ManagementAdvice

    Top Management is more worried about image and how Marsh looks from the outside instead of providing a nurturing environment for their workforce. Get back to the basics of providing excellent service to the client by retaining the devoted, long-term employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Should be so much better than it actually is...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marsh full-time (more than 10 years)

    Pros

    - Some of the best people in the industry work here
    - Leverage in the marketplace - great financial results for clients
    - Lots of opportunities to move departments/offices (as long as you are OK being responsible for your own career path)
    - Global network

    Cons

    - Internally focused vs client focused (and yes, clients are noticing)
    - So many procedures, forms, processes that getting actual work done is difficult - especially at the Client Rep level
    - Morale at an all-time low (and it's been low for years) as Marsh changes systems/processes AGAIN
    - Many of the best people are also the lowest paid. Being a long-time employee guarantees you will not be paid the same as someone who is hired fresh at the same level.
    - Local management cannot get anything done without NY approval
    - Continually claim that people are the best asset of the company but employees are overworked, underpaid, and unappreciated (and if you are exempt expected to work overtime in order to be recognized; or if non-exempt looked down upon for not being able to get all your work done within an 8.5 hour day)
    - Diversity initiative is laughable as it's all surface talk
    - Middle Market at Marsh is especially challenging as Marsh does not value mid-size clients the same as the Fortune 500's or the people that work on them.

    Advice to ManagementAdvice

    - Marsh should be the best company in the business given the talent of the people that work there, but the procedures and processes that take so much time away from actual broking for clients needs to be simplified and/or eliminated
    - Trust the employees - so many of the things pushed down on them has to do with the fact that Marsh does not trust employees to do the right thing
    - Staff up! Marsh is finally trying to fix the issue of being severely understaffed, but it may be too little too late
    - Too many things changing all at once right now - people are burned out and it's pushing people out the door

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Changing strategy and market conditions cause the layoff of quality control department. There were too many chiefs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Policy Analyst in Chicago, IL
    Former Employee - Policy Analyst in Chicago, IL

    I worked at Marsh full-time (more than 5 years)

    Pros

    Good benefits, flexible work schedule including work at home, and colleagues were great to work with.

    Cons

    Change in strategy in New York doesn't filter down to the lower levels, until it is too late. I believe our department was set up until the technology became available to do our job at lower cost, and then we were let go. I have a good idea that was the strategy from the get-go.

    Doesn't Recommend
    Neutral Outlook
  10. 2 people found this helpful  

    Dog Eat Dog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Marsh full-time (more than an year)

    Pros

    Fair compensation. Quite a few knowledgeable and friendly colleagues. Nice, modern offices in Tower Place, London.

    Cons

    Very political environment. Few career development opportunities. Need to constantly fight for yourself / what you believe in. Poor team spirit.

    Advice to ManagementAdvice

    Assess and reward people based on their actual performance, not solely what their manager thinks. Do not allow / support bullying practices in the workplace.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Management Consultant in Melbourne (Australia)
    Former Employee - Risk Management Consultant in Melbourne (Australia)

    I worked at Marsh full-time (more than 3 years)

    Pros

    Good learning experience.
    Great exposure to various industries/companies
    Solid foundation in everything risk.

    Cons

    Poor management
    Poor remuneration
    Lack of incentives

    Advice to ManagementAdvice

    Practice what you preach to clients!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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