Marsh Reviews

Updated September 18, 2014
Updated September 18, 2014
129 Reviews
3.0
129 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Peter Zaffino
26 Ratings

Review Highlights

Pros
  • Nice people, flexible schedules allowing for work life balance (in 9 reviews)

  • Good benefits, colleagues and collaboration across departments (in 10 reviews)


Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 7 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Marsh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Client Advisor  in  Saint Louis, MO
    Current Employee - Senior Client Advisor in Saint Louis, MO

    I have been working at Marsh full-time for more than 10 years

    Pros

    Good Company to work for.

    Cons

    There are a lot of changes in Senior leadership.

    Advice to ManagementAdvice

    Take care of the colleagues that are client facing and have the day to day contact. They are the ones keeping those clients at Marsh.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Loved working there

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marsh

    Pros

    Large company, great benefits, lots of connections

    Cons

    some policies are not helpful and

  3.  

    Big revenues, boring tasks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Representative  in  Washington, DC
    Current Employee - Client Representative in Washington, DC

    I have been working at Marsh full-time for less than a year

    Pros

    Huge company with plenty of room to grow & move. With so many offices worldwide, you are able to really work where you'd like, if your position & experience allows it. Currently am working on going to Africa for a month with a former school group and working with Marsh to work remotely and with the African offices.

    Cons

    Very political, as you would expect from a company of this size. The tasks of a Client Rep are very boring, as you are basically half a step above an intern. It helps to learn the business, but be prepared for monotonous task. Also, a very rigid company. They call themselves the "Harvard of Insurance," and their track record stands behind it. That also means you get that stiff, sometimes stuck-up attitude from people.

    Advice to ManagementAdvice

    Pay attention to more of what happens behind the curtain, there have been times where the little things are looked past, and that can really ruin a company if done enough.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good experience and good people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager  in  Louisville, KY
    Current Employee - Client Manager in Louisville, KY

    I have been working at Marsh full-time for more than 3 years

    Pros

    Resources and depth of knowledge. They can do anything the client asks them to, just need to locate the correct person.

    Cons

    Lack of consistent leadership. Always changing the way things need to be done each year.

    Advice to ManagementAdvice

    Take a plan and stick with it.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Changing strategy and market conditions cause the layoff of quality control department. There were too many chiefs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Policy Analyst  in  Chicago, IL
    Former Employee - Policy Analyst in Chicago, IL

    I worked at Marsh full-time for more than 5 years

    Pros

    Good benefits, flexible work schedule including work at home, and colleagues were great to work with.

    Cons

    Change in strategy in New York doesn't filter down to the lower levels, until it is too late. I believe our department was set up until the technology became available to do our job at lower cost, and then we were let go. I have a good idea that was the strategy from the get-go.

    Doesn't Recommend
    Neutral Outlook
  7. 2 people found this helpful  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Marsh full-time for more than 8 years

    Pros

    Some really smart people to work with

    Cons

    very little investment in colleague training
    frequent and seemingly regularly scheduled RIFS and changes in management teams and focus impact morale and progress

    Advice to ManagementAdvice

    Invest time and money on colleague skills directly and less time on colleague surveys without direct and impactful actions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    An Insurance Hoax- Dearborn, Michigan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Dearborn, MI
    Former Employee - Inside Sales Representative in Dearborn, MI

    I worked at Marsh full-time for less than a year

    Pros

    - Free Gym Facility Onsite
    - decent pto
    -small location

    Cons

    unfriendly co-workers
    expensive heath insurance
    there are fifteen internet applications that you need to gain proficiency in. These are insurance carrier sites and internal employee sites. the salary is low under 35k and low morale. to top it off, there is a weird balance of high turnover and bitter old timers who dont like new hires. it was very disheartening. advancement opportunities were few and far between. i quit after less than six months

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Great atmosphere, great people, good work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certificate Specialist  in  Austin, TX
    Current Employee - Certificate Specialist in Austin, TX

    I have been working at Marsh full-time for less than a year

    Pros

    This a great, well-established company. Good people work here and the benefits are great and the time off is generous.

    Cons

    The pay could be a little better, but it's more than do-able.

    Advice to ManagementAdvice

    My office supports offices around the country, and some other offices' co-workers could be better with communication.

    Recommends
    Positive Outlook
  10. 2 people found this helpful  

    Decent people, distant management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Hoboken, NJ
    Current Employee - Vice President in Hoboken, NJ

    I have been working at Marsh full-time for more than 10 years

    Pros

    Marsh has treated me well - they let me work on what I want and provide every possible benefit. The culture is OK as well - it is virtually unheard of for anyone to raise their voice or be rude to anyone. You get every benefit known to mankind, and late night/weekend work is rare these days

    Cons

    Frequent layoffs, endless pay freezes, senior management gets large bonuses but other employees get nothing unless you know someone. The company wastes money on endless fashionable management initiatives and rebranding but will not spend a penny on infrastructure applications. The bureaucracy can make you crazy. Women and minorities do not get promoted. There is absolutely no training and virtually no career path.

    Advice to ManagementAdvice

    Get more involved with day to day activity - I have never seen any of the current "C" level management in person. Enough with rebranding and internal marketing initiatives -- the core systems are rotting and costing a fortune. Outsourcing IT is not saving money - you are getting less work for more money and have no ongoing knowledge of systems.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Good Company if you don't stay too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  New York, NY
    Former Employee - Vice President in New York, NY

    I worked at Marsh full-time for more than 5 years

    Pros

    Pays well, excellent benefits, some odd management decisions

    Cons

    future strategy somewhat unclear to staff

    Recommends
    Neutral Outlook
    No opinion of CEO

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