Marsh & McLennan Companies

  www.marsh.com
  www.marsh.com
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Marsh & McLennan Companies Reviews

Updated September 17, 2014
Updated September 17, 2014
307 Reviews
3.3
307 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
91 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 26 reviews)

  • Good benefits and paid time off is generous (in 17 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • long hours and not the best management structure in place (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Disappointed. Talent Acquisition team doesn't interact with staff so they really don't know what talent is in house.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies as a contractor for less than a year

    Pros

    Nice cafeteria, some very nice staff members who seem to be in a rut since there is no career advancement.

    Cons

    Talent Acquisition team or what other worlds might call HR do not interact with staff and when you engage them regarding your career aspirations or looking for another opportunity to work somewhere else with the organization they are a bunch of robots and tell you to look at the website. There is no interaction with people via verbal communications with this area.

    Advice to ManagementAdvice

    Stop outsourcing. Interaction with employees and temps. Engaging your staff with human contact would be nice. Talent Acquisition Team needs to be overhauled, they don't follow thru at all.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Excellent. Great working environment with great benefits package.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Office  in  Burlington, MA
    Former Employee - Head of Office in Burlington, MA

    I worked at Marsh & McLennan Companies full-time for more than 10 years

    Pros

    Great benefits. Management is good.

    Cons

    large corporation that sometimes you are just a number. Not a lot of opportunity to see what other positions are available within Marsh

    Advice to ManagementAdvice

    publish all job openings internally.

    Recommends
    Positive Outlook
  3.  

    Participant Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Participant Service Representative  in  Norwood, MA
    Former Employee - Participant Service Representative in Norwood, MA

    I worked at Marsh & McLennan Companies full-time for less than a year

    Pros

    Accumulated a decent amount of time off. Could switch shifts if you needed to and colleagues were willing. Lots of support during training. Could pick up overtime for extra pay, offered 401k.

    Cons

    Just about very move I made was being watched, every phone call listened to. Too much pressure put on employees. Phone reviews were often ridiculous. For example, I would be given points off for not saying a clients name three times.

    Advice to ManagementAdvice

    Don't put so much pressure on employees answering the phones and say how much time they can be given to answer a question, all while having to remember little things like repeating a clients name or how long they can put someone on hold. I am sure the client on the phone would much rather an employee take their time and get the correct information by waiting a little longer than having their representative worry about minor details such as their name being repeated or waiting on hold longer than a minute. Management should also be more available and open to employee questions when employees need guidance on the phones.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Working for Marsh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies

    Pros

    Very large company with great benefits. Top insurance brokerage firm.

    Cons

    Many changes going on within the company.

    Advice to ManagementAdvice

    If you are in sales you are valued! If not, the promotions and raises are minimum for the other roles.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good people, bad politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Marsh & McLennan Companies as a contractor for more than a year

    Pros

    There are good employees there

    Cons

    Management isn't open to suggested improvements and lacks hands on experience

    Advice to ManagementAdvice

    Recognize talent

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Executive  in  Istanbul (Turkey)
    Current Employee - Senior Claims Executive in Istanbul (Turkey)

    I have been working at Marsh & McLennan Companies full-time for more than 3 years

    Pros

    Great opportunity for self-improvement
    In-depth knowledge of your profession
    high-talented employees

    Cons

    Poor knowledge of claims lines other than yours.
    Sales team is considered as "first among the equals"

    Advice to ManagementAdvice

    continous training should be placed.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great people, and a good work environment considering the overall complexity and size of this organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Client Advisor
    Current Employee - Senior Client Advisor

    I have been working at Marsh & McLennan Companies full-time

    Pros

    Flexibility for work life. Potential for advancement or lateral moves within the organization. Good reputation. Benefits and salary are competitive.

    Cons

    Constantly changing titles/roles and restructures can lead to job insecurity. Must be nimble to succeed, but can be stressful. Downsizing resulted in short staffing and heavy work loads. Frequently changing management as well, but as typical with many large companies, there is little with experience on the day to day so 50,000 foot decisions are made without enough thought to the repercussions on the ground.

    Advice to ManagementAdvice

    Promote from within, from the trenches. Strive to support the backbone... the workforce who serves our clients day and day out.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Summer TRAC Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer TRAC Associate  in  New York, NY
    Former Employee - Summer TRAC Associate in New York, NY

    I worked at Marsh & McLennan Companies as an intern for less than a year

    Pros

    work life balance, culture, robust training program

    Cons

    Compensation, Relocation stipend (non-existant), practice placement.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Informative

    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Marsh & McLennan Companies full-time for more than 10 years

    Pros

    Great place to work, wonderful people

    Cons

    Not to many options for career growth

  11.  

    Corporate Benefits Department - Avoid like the plague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Marsh & McLennan Companies full-time for more than 5 years

    Pros

    One can gain valuable work experience in a very tall organisational structure. High volume of data and work to do.
    Great for actuaries, accountants and math nerds.

    Cons

    This was the worst place that I have ever worked. It has an astronomically high Power Distance Ratio.
    In the Benefits Dept., workers get to see the 4-figure bonuses executives make (over 100k salary), whereas non-exempt employees basically got zilch. Middle management was very very derisive towards 'inferiors'. Employees had feuds lasting for years and refused to speak to one another outside of required interaction/meetings. Lower- echelon workers were expected to be slaves. I even heard a well-paid attorney say in front of the VP of benefit's administrative assistant: ".... your grossly underpaid assistant." And the evp said nothing. It made me want to wretch. There was much strife, so much, in fact that they brought in an external consultant to help sort out the lack of 'esprit de coeur'. As other reviews have stated, drawbacks include an entrenched 'old boys' club', no opportunity to put your hand to diverse tasks, extremely uneven compensation. Working there you are just a number. No professional development.

    Advice to ManagementAdvice

    Consider how efficient daily operations would be without the 'little people' you so thoroughly scorn.

    No opinion of CEO

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