Marsh & McLennan Companies

  www.marsh.com
  www.marsh.com
Work in HR? Unlock Free Profile

Marsh & McLennan Companies Reviews

Updated September 17, 2014
Updated September 17, 2014
307 Reviews
3.3
307 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
91 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 26 reviews)

  • Good benefits and paid time off is generous (in 17 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • long hours and not the best management structure in place (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    MMC marsh and mclennan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Global Sourcing Position  in  Boston, MA
    Current Employee - Global Sourcing Position in Boston, MA

    I have been working at Marsh & McLennan Companies

    Pros

    MMC has great benefits and multiple work locations

    Cons

    No cohesion among operating companies

    Advice to ManagementAdvice

    Need to work on standing behind the parent company and set an example for the operating companies

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Its a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Marsh & McLennan Companies

    Pros

    Well if your lucky to get a bonus then that is one of the best reason to work at Marsh USA inc.

    Cons

    Lack of communitcation, leadership, ownership of responsability. Micromanagement... i.e. what did you do yesterday , why did it take you an hour to complete a project that should have only taken u 15 mins. Having supervisors walk around to ensure your at your desk. Losing best talent because no money, yet Marsh had one of the best years in 2009.

    Advice to ManagementAdvice

    Pay your people what they are worth and maybe they will stick around longer.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Slow slide to the bottom....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at Marsh & McLennan Companies

    Pros

    some good talent still there.....not for long though

    Cons

    way to many to list

    Advice to ManagementAdvice

    back to the drawing board....might want to pay closer attention to keeping colleagues who actually create revenue on the team. Middle Management and tenuered MDs are a joke....everyone on the outside is laughing at you.

    Doesn't Recommend
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    No growth opportunties and moral is low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Representative II  in  Phoenix, AZ
    Current Employee - Client Representative II in Phoenix, AZ

    I have been working at Marsh & McLennan Companies

    Pros

    To get the basis fundamentals of insurance and risk managment.

    Cons

    Moral is low, upper management cuts expenses (ie cheaper office supplies, holiday potlucks) but the higher level positions are still allowed to spend enormous amounts of money for traveling. People are promoted not based on merit or hard work but instead of how connected you are in the company. Too many politics and egos that trickles down to the cr's who are left with all the work.

    Advice to ManagementAdvice

    I would say hire more innovative fresh minds that challenge the normal functions.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Mediocre place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Sales  in  Dearborn, MI
    Current Employee - Client Sales in Dearborn, MI

    I have been working at Marsh & McLennan Companies

    Pros

    They very have excellent benefits.

    Cons

    There is no career growth or room for advancement. People are not promoted based on ability and competency

    Advice to ManagementAdvice

    Listen to employees more.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Participant Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Participant Service Representative  in  Norwood, MA
    Former Employee - Participant Service Representative in Norwood, MA

    I worked at Marsh & McLennan Companies full-time for less than a year

    Pros

    Accumulated a decent amount of time off. Could switch shifts if you needed to and colleagues were willing. Lots of support during training. Could pick up overtime for extra pay, offered 401k.

    Cons

    Just about very move I made was being watched, every phone call listened to. Too much pressure put on employees. Phone reviews were often ridiculous. For example, I would be given points off for not saying a clients name three times.

    Advice to ManagementAdvice

    Don't put so much pressure on employees answering the phones and say how much time they can be given to answer a question, all while having to remember little things like repeating a clients name or how long they can put someone on hold. I am sure the client on the phone would much rather an employee take their time and get the correct information by waiting a little longer than having their representative worry about minor details such as their name being repeated or waiting on hold longer than a minute. Management should also be more available and open to employee questions when employees need guidance on the phones.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Old school thought process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Administrative  in  Urbandale, IA
    Former Employee - Benefit Administrative in Urbandale, IA

    I worked at Marsh & McLennan Companies full-time for more than 3 years

    Pros

    Not many, they are not willing to change or listen to new ideas.

    Cons

    No raises
    Lack of communication and follow through
    Can't keep their clients as they do not wish to improve their methods

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Data Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies

    Pros

    - Working with immedatiate team members is positive
    - Great flexibility with vacation - except for month end
    -Christmas gatherings

    Cons

    - Very little room for growth for employees at the lower end of the scale.
    - HUGE communication gap among colleagues.
    - Some employees tend to pawn off the work onto other colleagues and fear change and do not embrace new business processes. Senior veterans who have been with the company for ages cannot think outside the box and thus tend to like a lot of hand holding.

    Advice to ManagementAdvice

    -Give credit where credit is due. The company boasts about further learning and career development but management needs to reinforce this and look out for every employee under their wing. This should not be limited to individuals with senior roles.
    -Improve communication within deparments and make sure the message conveyed is uniform.
    -Consider revising the compensation matrix for all departments. Upper management tend to get bigger pay increases and bonuses, while the reamining employees get a 1% raise. In today's economy, the base salary for junior roles are well under the poverty line which is unfair. Take home pay amounts to nothing.
    - Look past the politics and power trip. Employees need to get the work done right to make the environment a good workplace for everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great out of school experience but horrible pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Marsh & McLennan Companies full-time for more than 5 years

    Pros

    Complex work experience with large fortune 100 clients

    Cons

    Pay and performance metric controllability

    Advice to ManagementAdvice

    Use a true balance scorecard approach that is actually tied to performance level of the employee and adjust pay when they are successful.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Horrible, not at all what i sold during the interview process.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Urbandale, IA
    Former Employee - Supervisor in Urbandale, IA

    I worked at Marsh & McLennan Companies full-time for more than a year

    Pros

    Corporate Structure
    On Site Cafe
    Broad locations worldwide

    Cons

    Pay/Rewards
    Politics - For success you must join in with the fake management onboard. I refused to play on the team.
    Too much red tape, very management heavy. It takes 5 weeks to get anything done
    Lots of waste- management, processes, system
    Systems and programs are from 1990 or earlier

    Advice to ManagementAdvice

    Maybe work to remove some of the inefficient management from the top and things will shift in the right direction.
    Invest in your technology, 1990 systems should be long gone if you want to become an winning organization.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Worked for Marsh & McLennan Companies? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.