Marshalls Reviews

Updated October 29, 2014
Updated October 29, 2014
443 Reviews
2.8
443 Reviews
Rating Trends

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Approve of CEO
Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
151 Ratings

Review Highlights

Pros
  • Flexible schedule for part-timers going to school (in 21 reviews)

  • Works as a easy part time job but there is very little potential for growth (in 18 reviews)


Cons
  • Also, your weekly hours are sometimes contingent on how many credit cards you are pushing (in 44 reviews)

  • Very low pay : raise did not roll over with minimum wage hike (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Enjoyed it at first then started to hate it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fort Worth, TX
    Former Employee - Sales Associate in Fort Worth, TX

    I worked at Marshalls part-time (less than an year)

    Pros

    You get paid every week
    Employee discount
    You get to see all the new clothes before everyone else

    Cons

    Your feet will be in horrible pain
    Messy Customers
    You don't get paid the amount you deserve
    Hours sucked and it was out of nowhere

    Advice to ManagementAdvice

    Better pay for sales associate and fair hours

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    They try to screw you over with pay

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marshalls

    Pros

    Good hours, nice people, you can wear any kind of shirt you want, 10% employee discount, good for first jobs

    Cons

    Horrible pay, can't show tattoos, long interview process, extremely busy, boring work, sometimes we have rude customers, not very flexible.

  3.  

    OK

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls

    Pros

    my fellow employees, guests were overall friendly

    Cons

    pushing the credit cards and some management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Kansas City, MO
    Current Employee - Sales Associate/Cashier in Kansas City, MO

    I have been working at Marshalls part-time (less than an year)

    Pros

    Paycheck every Friday is nice
    the managers are pretty nice and helpful
    Flexible schedule

    Cons

    constantly pester about credit card
    low pay
    found the job really boring and didn't look forward to working
    one time when i first started they put me in the fitting room without any training but an associate came & helped me later

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Very unorganized opening up a new store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Bronx, NY
    Current Employee - Sales Associate in Bronx, NY

    I have been working at Marshalls part-time (less than an year)

    Pros

    Pay every week on fridays.

    Cons

    Getting along with people with various attitudes.

    Advice to ManagementAdvice

    Be organized.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    I have enjoyed the experience

    Current Employee - Sales Associate/Cashier in Washington, DC
    Current Employee - Sales Associate/Cashier in Washington, DC

    I have been working at Marshalls part-time (more than an year)

    Pros

    I have been working here for almost three years during my college career. They are very flexible with my schedule, but during the summer there aren't guaranteed hours so I always have to keep a second job.

    Cons

    I work in a busy area so sometimes customers can be overly rude.

    Advice to ManagementAdvice

    Don't keep a supervisor around that consistently cause confrontation with the majority of the store employees without ever writing the person up because it cause a strain on employees and their ability to perform their job to the level of satisfaction they desire.

    No opinion of CEO
  8.  

    Great co-workers at Marshalls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Stockton, CA
    Current Employee - Customer Service in Stockton, CA

    I have been working at Marshalls part-time (more than an year)

    Pros

    There are some amazing people that work here. You can have a flexible schedule to work around another job or school. The discount is always great and you get to see the new merchandise before anyone else

    Cons

    Not really room for advancement here. This is just a job not a career type of employer for the majority of its employees

    Advice to ManagementAdvice

    i think there should be a change in policy on how loss prevention is handled

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Overall good, but I've recently been put under a store manager who is being allowed to stunt my growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls full-time (more than 10 years)

    Pros

    They are lenient with work schedules, They have great opportunities for advancement. The benefits for full-time benefits are great

    Cons

    The workload is far too high for the pay. Store Managers don't seem to be held to the same standards as everyone else.

    Advice to ManagementAdvice

    Great opportunity for advancement, unless you find yourself under the leadership of a store manager who does not have your best intentions at heart. If you find yourself in that situation, you have to communicate your concerns to your district manager.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    The people are always there to help you. They are with you throughout the transition and provide you with a mentor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Gurnee, IL
    Current Employee - Sales Associate/Cashier in Gurnee, IL

    I have been working at Marshalls part-time (more than an year)

    Pros

    Great Environment
    Management is understanding and flexible

    Cons

    Low Pay
    Multiple Responsibilities at once

    Advice to ManagementAdvice

    Never understaff and continue with easing in a transition.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great for part-time work, but lacks care for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Fort Lauderdale, FL
    Current Employee - Sales Associate/Cashier in Fort Lauderdale, FL

    I have been working at Marshalls part-time (more than 3 years)

    Pros

    Marshall's is flexible with hours.
    You are able to climb up in positions, but the pay isn't worth it.

    Cons

    There are many issues I had with Marshalls and those are: when I expressed my distaste with my cashier position after working with the company for more than a year, they ignored it even when floor positions were open, they constantly asked for employees to stay later, but refused to increase hours on the schedule, and finally they pressure cashiers to open credit cards.

    Advice to ManagementAdvice

    Since they eliminated the system where employees can seek help with the company from outside sources because the company wishes to handle internal affairs with the managers and their employees, managers need to actually listen to their employees wishes like a position change.

    Doesn't Recommend
    Neutral Outlook

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