Marshalls

  www.marshallsonline.com
Work in HR? Unlock Free Profile

Marshalls Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

2.8 381 reviews

52% Approve of the CEO

Marshalls President & CEO Carol Meyrowitz

Carol Meyrowitz

(133 ratings)

38% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible schedule for part-timers going to school(in 17 reviews)

  • Works as a easy part time job but there is very little potential for growth(in 15 reviews)


Cons
  • Very low pay : raise did not roll over with minimum wage hike(in 37 reviews)

  • You will be bombarded every FIVE MINUTES to see if you got them a credit card or not(in 35 reviews)

381 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Overall good place to work!

    Fitting Room Associate (Former Employee) Snellville, GA

    ProsGet to meet new people and have fun helping the guest find that perfect garment or accessory. Great hours and they will work around your life and/or school hours. Nice management and team members.

    ConsI didn't like pushing the Marshall's credit card on people. If I asked a guest if he/she were interested and they said no, I didn't persist with the offer.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Its an ok job.

    Sales Associate/Cashier (Current Employee) Upland, CA

    ProsFlexible with hours. Employees are really good and cool people.

    ConsThe customers that shop there and how management handles schedual conflicts and they mess up paychecks.
    Such as if I worked 20 hours Id only get paid for 16. Its not the firts time its happened to me. Around 5-6 times. Makes it seem like they do it on purpose when they are low on payroll.

    Advice to Senior ManagementStep up with the paycheck erros.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Pretty good company to work for

    Anonymous Employee (Former Employee)

    ProsGood pay and benefits and work life balance

    ConsNot enough payroll to effectively run the business

    Advice to Senior ManagementBe more realistic

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Comp & Benefits
    • Career Opportunities

     

    Challenging

    Merchandiser (Current Employee) Mechanicsville, VA

    ProsGreat employees good discount no fee in layaway

    ConsHard to work with managers good pay

    Advice to Senior ManagementTalk to employees with respect and follow doctor notes

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Convenience

    Sales Associate/Cashier (Current Employee) La Verne, CA

    ProsWorking in retail isn't for everyone and is definitely an acquired "taste." Marshalls is for students or people that need extra cash. If you go to school, they work with your school schedule and are pretty reasonable when it comes to hours and dress code.

    ConsIf you are trying to be independent, working as a sales associate is not the way to go. If you can't handle unreasonable people this job is not for you. The biggest cons about this job is the pay (not enough to live independently) and the communication skills of management.

    Advice to Senior ManagementThere are multiple managers in each store that are in charge of different aspects of the store. Therefore, it is very important that you communicate important messages and ideas to all of them. Because whatever you tell one may not be told to the others. For example. if you tell one manager that you cannot work a specific day because something came up, it may not be communicated to other managers so when the day comes one of the other managers may assume that you are still coming in and when you don't, it is a strike against you.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Wonderful

    Sales Associate/Cashier (Former Employee) Sacramento, CA

    ProsThere is a real team effort and strength within the Marshalls I worked at. The managers were kind and friendly but were not afraid to take control when they needed to. It was a great place to make friends with co-workers and gain experience in all areas from customer service, fitting room attending, merchandising and even loss prevention.

    ConsI do feel like the employee discount was so small that it was barely noticeable on majority of purchases. The employee discount was only 10% but there were several times a year where they would have bonus discount days where the discount was doubled. It just seemed like a pretty low discount in a store and gets so much in sales.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Cashier

    Sales Associate/Cashier (Former Employee) Newburyport, MA

    ProsFlexible schedule for part-timers going to school. Managers are team oriented and care about their staff for the most part. The store I worked for was like a big family.

    ConsThe pay is extremely low and there is not much room for growth. The work is easy, but it can get boring if you don't take it seriously.

    Advice to Senior ManagementAllow more promotions or at least help associates make goals to be motivated to do their work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Very good place to get customer experience skills!

    Customer Service (Current Employee) Flushing, NY

    Pros-Learn how to use a cash register.
    -Learn good customer service skills.
    -Learn how to do markdowns, department recovery, etc.
    -Very good company and they promote you for your good work.
    -10% discount at T.J. max and Homegoods .

    Cons-They pay minimum wage.
    -Old cash register system.
    -Very messy.
    -They don't have a union.
    -No benefits till you have two years working at the company.

    Advice to Senior ManagementWe need a better salary for all the hard work we do at front end. Change the registers or do a update to them that will allow customers to look up their credit card info to pay. Also provide benefits since we start working.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Gold star award for customer service

    Anonymous Employee (Current Employee)

    ProsIt's good to work with nice people

    Consunfortunately it's almost no care about associates

    Advice to Senior Managementmore flexibility

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Cash Office/Cashier

    Anonymous Employee (Current Employee) La Verne, CA

    ProsGreat experience with customer service and handling large amounts of money.

    Consthe hours scheduled are low.

    No, I would not recommend this company to a friend

Worked for Marshalls? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.