Marshalls

  www.marshallsonline.com
  www.marshallsonline.com

Marshalls Reviews

Updated November 19, 2014
Updated November 19, 2014
459 Reviews
2.8
459 Reviews
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Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
152 Ratings

Review Highlights

Pros
  • Flexible schedule for part-timers going to school (in 21 reviews)

  • Works as a easy part time job but there is very little potential for growth (in 18 reviews)


Cons
  • Also, your weekly hours are sometimes contingent on how many credit cards you are pushing (in 44 reviews)

  • Very low pay : raise did not roll over with minimum wage hike (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Grand Rapids, MI
    Current Employee - Sales Associate in Grand Rapids, MI

    I have been working at Marshalls part-time (more than an year)

    Pros

    The employees overall are friendly, usually the customers are too. There's always going to be that occasional rude person.

    Cons

    There's a lot of theft, and they put a lot of pressure to get you to sign customers up for TJX credit cards. Not enough hours except for the fall season leading up to Christmas

    Advice to ManagementAdvice

    Ease off on push for the credit card. Not a lot of bonuses

    Neutral Outlook
    No opinion of CEO
  2.  

    Oh Marshalls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Pembroke Pines, FL
    Former Employee - Sales Associate/Cashier in Pembroke Pines, FL

    I worked at Marshalls (less than an year)

    Pros

    fun people a lot of energy on the floor

    Cons

    not enough hours and too much work

    Advice to ManagementAdvice

    treat employees better listen to them

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Overly-worked, high turnover. Wage workers aren't a priority. It's all about beating sales and reducing shrink.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Associate in Baton Rouge, LA
    Former Employee - Merchandise Associate in Baton Rouge, LA

    I worked at Marshalls part-time (more than 3 years)

    Pros

    The 20% discount is handy. Prices are cheap.

    Cons

    Management will not train you, instead the will throw you out on the floor on the first day and expect you to understand everything. Management is vindictive against employees and their coworkers as it is a competition to the top. Raises, despite your hard work is undervalued. It may be on 23 cents.

    Advice to ManagementAdvice

    Train better, stop being vindictive, you are not always right

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good overall review of the people, management, and workplace atmosphere.

    Former Employee - Sales Floor Associate in Corona, CA
    Former Employee - Sales Floor Associate in Corona, CA

    I worked at Marshalls part-time (more than an year)

    Pros

    easy-to-work-with customers, bosses, perks, no pressure if working properly

    Cons

    Early mornings, lots of merchandise, company advancement

    Advice to ManagementAdvice

    Advise employees when you transfer locations and not just have another manager fill unannounced.

  6.  

    Lose a Manager, the whole store changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Customer Service in Olathe, KS
    Former Employee - Cashier/Customer Service in Olathe, KS

    I worked at Marshalls part-time (more than 3 years)

    Pros

    Good people and training. Easy to use cash registers. Generous employee discounts and weekly paychecks. We also had an alright break. Depending on how long your shift was.

    Cons

    The unbelievable push for credit cards. Customer Service return policy was supposed to be taken seriously, but if a customer asked to speak to a manager, they basically got to return all their items. Regardless if they were way pass due, torn or not even ours sometimes.

    Advice to ManagementAdvice

    Understand that cashiers can't always sell credit cards. Lighten up a bit on them. Managers need to come out of the office more often and get to know employees, instead of just coming to do approvals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    It's about who you know, not what you can do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marshalls full-time (more than 3 years)

    Pros

    Benefits are good. Vacation, personal and sick time after one year.
    Not too competitive. Make your own schedule.

    Cons

    Not a great work life balance...it is retail. experience can put you at a disadvantage. Once you hit a certain pay, they look to get rid of you. Systems are very outdated. Company doesn't trust the LP team.

    Advice to ManagementAdvice

    Trust!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Enjoyable Part-time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC

    I have been working at Marshalls part-time (less than an year)

    Pros

    Friendly co-workers and the opportunity to see all the new arriving merchandise; also the 10% discount

    Cons

    Somewhat physically demanding; must wear comfortable shoes

    Advice to ManagementAdvice

    No advice-the managers at my store are very nice and encouraging. They seem passionate about what they do.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Ok experience at Marshalls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Associate in Flushing, NY
    Former Employee - Stock Associate in Flushing, NY

    I worked at Marshalls part-time (less than an year)

    Pros

    Work load is fairly light.

    Cons

    Short break time (15 mins), Stock room is very hot, management were nasty towards employees, no room for promotion. hours cuts very often. Employee discount is only 10% and 3 days in the month.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good part time job for students, after that no!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls part-time (more than an year)

    Pros

    Flexible schedule
    great co-workers to be around with, that's why I sort of stayed around for a while.

    Cons

    severely under-staffed. There are days when they don't have anyone working. Someone is basically cashiering and working the floor.
    low pay
    Managers. Managers are so stressed they take it out on the employers. Understandable, they go through a lot too.

    Recommends
    No opinion of CEO
  11.  

    Enjoyed it at first then started to hate it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fort Worth, TX
    Former Employee - Sales Associate in Fort Worth, TX

    I worked at Marshalls part-time (less than an year)

    Pros

    You get paid every week
    Employee discount
    You get to see all the new clothes before everyone else

    Cons

    Your feet will be in horrible pain
    Messy Customers
    You don't get paid the amount you deserve
    Hours sucked and it was out of nowhere

    Advice to ManagementAdvice

    Better pay for sales associate and fair hours

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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