Marshalls

  www.marshallsonline.com
  www.marshallsonline.com

Marshalls Reviews

Updated December 21, 2014
Updated December 21, 2014
475 Reviews
2.7
475 Reviews
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Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
158 Ratings

Review Highlights

Pros
  • Flexible schedule for part-timers going to school (in 24 reviews)

  • Works as a easy part time job but there is very little potential for growth (in 19 reviews)


Cons
  • Also, your weekly hours are sometimes contingent on how many credit cards you are pushing (in 46 reviews)

  • Very low pay : raise did not roll over with minimum wage hike (in 44 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Layaway
    Former Employee - Layaway

    I worked at Marshalls

    Pros

    discounted clothes, clothes, mens fashion, shoes, great costumers,

    Cons

    dealing with the unorganized structure

    Advice to ManagementAdvice

    Please hire managers that handle things orderly.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Horrible Management @ Hawthorne, CA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Hawthorne, CA
    Former Employee - Sales Associate in Hawthorne, CA

    I worked at Marshalls part-time (less than an year)

    Pros

    The discount is nice and you are always busy.

    Cons

    The management. They nitpick, are unfair and threaten with termination. Very unprofessional.

    Advice to ManagementAdvice

    Be professional. Do not abuse the small amount of "power" you have as a manager to try to intimidate people and harass them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Terrible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls

    Pros

    Coworkers are nice. Or at least some of them. Only thing that makes work bearable.

    Cons

    Only 10% discount for working there. Management only care about themselves. They want you to do extra work, but don't want to give you something in return. New management won't let you take time off during the holidays even if you have vacation or plans. Looking for a new job. Can't take it anymore.

    Advice to ManagementAdvice

    Give more benefits for part time employees. They are the ones who really run the store. And if you want someone like a parttime associate to do the work of a coordinator or key carrier, then be willing to give something like extra pay in return. Stop being selfish.

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  5. 1 person found this helpful  

    Good Start, Bad ending

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Associate in Cape May, NJ
    Former Employee - Stock Associate in Cape May, NJ

    I worked at Marshalls part-time (more than an year)

    Pros

    Good hours during summer

    Flexible schedule

    Friendly Associates

    Meet many new people almost every day

    Cons

    No hours 8 months out of the year

    No advancement

    Dictatorship like management

    Horrible pay for sales and stock associates

    Miniscule yearly pay raises

    Advice to ManagementAdvice

    Give associates more than a .26 cent raise for two years of employment. And don't have so many management positions, too many chiefs, not enough Indians. And please don't let your part time associates go two months without a single hour of work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Gross.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Marshalls part-time (more than an year)

    Pros

    Regular associates were some of the greatest people I worked with. We all came together with one common thing: we all hated our job

    Cons

    - Company's system is very outdated.
    - Treats Evert customer like a criminal if they lose their receipt
    - Kissing up will get you a promotion
    - workload is nowhere near worth the pay.
    - management is lazy and inexperienced
    - work life balance sucks. They want you to work every day for the cruddy pay
    - the discount is only 10%
    - the training is awful. You are thrown to the dogs and expected to catch on overnight
    - actually leave notices that require no rto in certain months
    - coordinators given too much freedom. They leave the slack for regular associates
    - weird rules that really make no sense
    - job really isn't worth it unless you really need a job. But don't expect much.

    Advice to ManagementAdvice

    Quit being lazy, hire more people and stop calling the same people to come in because you hired lazy people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Terrible Management and rude staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Springfield, OH
    Former Employee - Sales Associate in Springfield, OH

    I worked at Marshalls part-time (more than an year)

    Pros

    I met a few nice people and enjoyed getting to know them when I could.

    Cons

    The store managers have no business being managers. There is no training, no communication between management and staff. Some employees are so rude to other employees that the customers see this and comment on it right in front of you. Managers stand around with their staff and talk about how lazy and awful their staff is. Managers and coordinators talk about how employees are doing things they shouldn't and making mistakes to other employees, but never speak to the people actually making the mistakes. I could go on and on about cons to this job. The pay is way to low to put up with this type of treatment.

    Advice to ManagementAdvice

    Just because a person has worked their since they were in highschool doesn't mean they are prepared to be a manager. Get a training plan in place. Actually teach people what you expect them to know in the skills test so a manager doesn't have to sit over your shoulder and tell you the answers since you have never been told about any of these things. Have other staff member who have been there awhile train new employees it will make the employees feel good to be training someone. Don't tell people in the interview they will get 20 hours per week and then give them only one 4 hour shift after the first 2 weeks.

    Doesn't Recommend
    No opinion of CEO
  8.  

    My time at marshalls in missouri

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Springfield, MO
    Former Employee - Sales Associate in Springfield, MO

    I worked at Marshalls part-time

    Pros

    None. Nothing good or positive about marshalls

    Cons

    Everything. Horrible company. Depressing. Mean associates

    Advice to ManagementAdvice

    Hire nicer people who actually want to be there

    Disapproves of CEO
  9. 1 person found this helpful  

    Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls

    Pros

    None. More for people in high school or extra money for the holidays

    Cons

    No benefits. No room or place to grow

  10.  

    It is an okay job. Not room for advancement. Raises are annual but less than a quarter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Coordinator in Maplewood, MO
    Current Employee - Merchandise Coordinator in Maplewood, MO

    I have been working at Marshalls full-time (more than 5 years)

    Pros

    No pros to add really.

    Cons

    Advancement. Overly strict rules to be retail.

    Advice to ManagementAdvice

    Spend a week in a store.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Associate in Lawrence, NY
    Former Employee - Merchandise Associate in Lawrence, NY

    I worked at Marshalls part-time (more than an year)

    Pros

    Might work with people you get along with

    Cons

    Discount
    VERY LOW PAY
    high turnover rate
    Horrible company & horrible polices

    Advice to ManagementAdvice

    Appreciate your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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