Marshalls Reviews

Updated April 24, 2015
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2.9
562 Reviews
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Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
181 Ratings

Pros
  • Flexible schedule for part-timers going to school (in 24 reviews)

  • Works as a easy part time job but there is very little potential for growth (in 19 reviews)

Cons
  • Also, your weekly hours are sometimes contingent on how many credit cards you are pushing (in 46 reviews)

  • Very low pay : raise did not roll over with minimum wage hike (in 44 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of my co-workers made working there bearable.
    Flexible hours for school (sometimes)
    10%
    Okay job for college and high school students.

    Cons

    Only me in my department and management thinks that's fine.
    Way too understaffed.
    Made me work before, during, and after every holiday since I've worked there.
    Scheduled me to work 32+ hours during the holidays even though I am part time which is 25 and below.
    Refused to give me time off during holidays even though it is required to put in a notice 3 months beforehand.
    Managers do not appreciate all the work you put in.
    Schedules me to work during school hours frequently.
    Always schedules me for weekends (Thursday-Monday), and won't get one day off on the weekend unless I schedule it.
    NO way to advance unless you are a full time worker

    Advice to Management

    Switch up the scheduling.
    Hire more people
    Care more about your workers

  2. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Marshalls full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    As a manager, you had a great deal of flexibility in terms of running your store.

    Cons

    Long hours and many weekends. The worst, is the pressure upper management puts on store teams to get customers to apply for credit cards, completely unexceptable.

    Advice to Management

    Upper management should hire and promote people not on race, but on the merits of the individual's talent, inteligence and drive.

  3. Marshalls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Cet to Work with amazing people

    Cons

    Work hard not enough pay

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Pittsford, NY
    Former Employee - Sales Associate in Pittsford, NY

    I worked at Marshalls part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    - Occasional 20% discount
    - a lot of hours

    Cons

    There is so much turnover at this location because employees are treated so poorly and with contempt. Managers were not flexible with scheduling; they would give me twice as many hours as I requested when I accepted the job and would make me find someone to take the shifts I couldn't work (and didn't ask for in the first place). The store is huge and severely understaffed. Some nights I had to clean up the thousands of shoes by myself, or get pulled out of my busy department to help in another. There is no limit in the dressing room, and people would normally bring about 30 pieces in, making sorting difficult. The dressing room caused me very severe stress, and I specifically asked not to be scheduled there but would be assigned to it anyways. I eventually left after giving two weeks notice. I returned to the store once as a customer and was treated rudely by a manager that I had worked for, which I don't think was after since I had always worked hard and did my best for the store.

    Advice to Management

    Treat your employees better, maybe the environment would be less hostile and people would be willing to stay so you wouldn't be understaffed when people just don't show up or quit because they hate the job so much.

  6. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nothing about marshalls is nice.

    Cons

    Lack of management. They like working you like a dog. Very disrespectful. I would never recommend working for a company so selfish and u thoughtful!!!

  7. Helpful (1)

    Horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Bellingham, WA
    Current Employee - Sales Associate/Cashier in Bellingham, WA

    I have been working at Marshalls full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    10% discount. Associates are nice and friendly. Doesn't require too much from normal part-time associates. They are flexible with school schedules.

    Cons

    If you don't sell credit cards then you should find another job fast. Coordinators are given unrealistic expectations. The more you move up, the worse they treat you.

    Advice to Management

    Treat your employees with more respect. If you want open-door policy be more personable and less out-for-blood.

  8. Helpful (1)

    I would NOT recommend anyone to this place

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Louisville, KY
    Former Employee - Sales Associate in Louisville, KY

    I worked at Marshalls

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Nice customer and some nice working associates and a pretty new and clean store.

    Cons

    weak pay usually the minimum wage and poor associate discount only 10 % most sales are this good if not better. The worst problem is store management. Store manager s always looking to blame someone else for the stores problems. Never will accept any responsibility or claim that she made a mistake. The store has lost some really good and valuable people based on the attitude of the store manager,she is the worst!!!!!

    Advice to Management

    How about some actual training for ANYONE considering a STORE Managers position,to make sure they know exactly HOW to run a store and not just be fussed at by the terrible district manager for what the manager did wrong!

  9. Helpful (1)

    Odd lack of communication from "management"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Marshalls part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The easiest pay ever. Working fitting room is so easy it's almost tiring, though. It's very boring. But working the sales floor is great. Didn't get register trained. Now I think I suspect why.

    Cons

    I suspect some quiet discrimination at the store I worked at. It's funny...the video we watched proudly states that marshalls supports diversity, yet there were so many non-white team members and not a single non-white manager. Also, one of the managers was a rude woman who never bothered to ask my name.
    I was seasonal, was sick in my second month of work with bronchitis. i missed more than a few days of work so it's understandable that they'd let me go. What I didn't understand was why they didn't have the balls to tell me to my face. Are they incapable of talking to me like a human being? Guess not. I saw they changed my schedule from the two shifts I still had that last week to no shifts at all. And then treated me like an idiot, even though I have a photo of the schedule they actually switched out. Truly childish and cowardly.

    Advice to Management

    Why give advice? They don't really care.

  10. Helpful (1)

    It was good in the beginning, but now that I know better HR wouldn't like some of the stuff that goes on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Murray, UT
    Current Employee - Sales Associate in Murray, UT

    I have been working at Marshalls

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Easy job that's about it, the main store manager is nice

    Cons

    They don't recycle anything, they throw Perfectly good stuff away if it doesn't sell instead of donating it to homeless or animal shelters, everybody talks crap about other employees, there are constant payroll problems and they cut hours a lot

    Advice to Management

    Be more professional

  11. Helpful (1)

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Riverside, CA
    Current Employee - Sales Associate/Cashier in Riverside, CA

    I have been working at Marshalls

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    no pros at all seriously

    Cons

    sucky hours and management too much focus on tjx cards nobody wants one didn't follow my school schedule

    Advice to Management

    no need to have more than 2 managers at one place

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