Marshalls Reviews

Updated August 28, 2014
Updated August 28, 2014
403 Reviews

2.8
403 Reviews
Rating Trends

Recommend to a friend
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Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
138 Ratings

Review Highlights

Pros
  • Flexible schedule for part-timers going to school (in 17 reviews)

  • Works as a easy part time job but there is very little potential for growth (in 15 reviews)


Cons
  • Very low pay : raise did not roll over with minimum wage hike (in 37 reviews)

  • You will be bombarded every FIVE MINUTES to see if you got them a credit card or not (in 36 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Well, first off its not a bad place to work. As a 17 year old it might not be what you're looking for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Pittsburgh, PA
    Current Employee - Retail Sales Associate in Pittsburgh, PA

    I have been working at Marshalls part-time for less than a year

    Pros

    Flexible Hours
    Work by yourself
    Easy job duties

    Cons

    Pay is low
    Little hours as a minor
    No excitement
    Dirty
    Dont hire minors

    Advice to ManagementAdvice

    Hire more minors there are some that truly would fit for the job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Typical part time, but good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Baltimore, MD
    Current Employee - Retail Sales Associate in Baltimore, MD

    I have been working at Marshalls part-time for more than a year

    Pros

    My favorite part of Marshalls is their leniency with time-off requests. As long as you give two weeks notice, they almost always approve vacations and days off. You can name your own availability and the managers try to respect that we have lives to live besides work. They give a LOT of incentives if you get credit card apps; many of my Marshalls purchases have been with store gift cards for reaching a goal and they run contests to further drive employees to do their best. They also have opportunities to continue working for the company, such as the Gap Program for recent college graduates to train them to become assistant managers around the US. Great training for those who don't have much retail experience but are good with people.

    Cons

    They push for credit card apps so if you feel uncomfortable doing so, this isn't the job for you. Pay is minimum wage to start out with, and only increases $.50 at best each year. Most job opportunities are part time, and part time employees can only work 32 hours tops and don't get benefits, paid time off, etc.

    Advice to ManagementAdvice

    The incentives are great, but I would consider rewarding more valued employees with more than a measly $.50. I know retail is slow to grow so small changes are necessary, but I would at least consider a one year bonus raise to stay competitive with other places that start out at $8.50.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back Room Coordinator  in  Hiram, GA
    Current Employee - Back Room Coordinator in Hiram, GA

    I have been working at Marshalls part-time for more than a year

    Pros

    Great co-workers, flexible and willing to work with your hours, great communication skills, and overall, an above average work environment. Even better to some who are new.

    Cons

    The only problem here is the pay will not move much from minimum wage, even with years of experience.

    Advice to ManagementAdvice

    Maybe more interactions with the managers, there is one who I still cannot really interact with, for reasons I truly do not know.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Ex employee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls

    Pros

    Associates where all nice, always busy so time goes buy fast

    Cons

    That promise to promote within, they tell you your going to move up then they have you do the work but never follow up with the promotion

  6.  

    Was a great learning experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls

    Pros

    The coworkers and hours were great

    Cons

    The management changes happened often

  7.  

    Overall a fine experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention
    Current Employee - Loss Prevention

    I have been working at Marshalls full-time for less than a year

    Pros

    Pick your days off each week, good training program, nice emphasis on partnering with management. When traveling outside of base store receive mileage compensation. Decent insurance. Weekly pay checks. Annual raises possible.

    Cons

    No sick days, takes a year to earn 1 week of vacation, paid holidays, etc are compensated at 7 hours for the day so hourly employees have to take a loss or work an extra hour another day. Takes 90 days to get covered by insurance. Long days watching video feed and waiting for something to happen.

    Advice to ManagementAdvice

    Salaried employees have unlimited sick days...and hourly have none.
    Having a day off is a little soured when you only pay me for 7 hours...I put in 8 every day, and that's what you should compensate me for on holidays, vacation days, etc.
    An investment in ergonomics would help decrease tension and headaches for those of us watching screens every day.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Not worth working for Marshalls, just tell the truth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Marshalls full-time for more than a year

    Pros

    To tell you guys the truth I can not think of one

    Cons

    Moving up in this company is very challenging. I wish people would just tell the truth about this company please.

    Advice to ManagementAdvice

    Management please don't act like you own the store... I would like to see more people tell the truth on this site or on others so they can wake this company up... one more thing, don't just hire 19 year old kids

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    If retail is for you, you might enjoy this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Marshalls part-time for less than a year

    Pros

    Co-workers
    SOME of the customers
    Good work life balance (as they don't give you many hours anyway)
    Nice clothes
    Some gorgeous shoes (if you're a shoe kind of person)

    Cons

    The management sucked. They were very nice to me at first but then it turned into hell for me. They cut my hours down to just one day...there's no way in hell I could live off that paycheck even if I tried! The discount sucks and for what we deal with as Sales Associates, I think we deserve more than $8 an hour.

    Advice to ManagementAdvice

    My advice to management is to get off your high horse. You are no better than the sales associates or stock associates that work at your stores. You are easily replaceable and as soon as you realize that, you'd have a better relationship with your employees. They wouldn't dislike you as much. Remember, it's because of us why you even get to keep your job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Not worth the time unless you need some extra cash.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier  in  Chicago, IL
    Current Employee - Sales Associate/Cashier in Chicago, IL

    I have been working at Marshalls part-time for more than 5 years

    Pros

    - Flexible scheduling
    -Friendly people
    -10% discount
    -Occasional 20% discount
    -Opportunity to win gift cards and coupons.

    Cons

    - Consistent management changes.
    -Always short staffed.
    -Low payroll.
    -Non-competitive pay
    -Favoritism

    Advice to ManagementAdvice

    Actually try to take care of your long time employees and stop store management from picking favorites and choosing coordinators before they even post the available positions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Not so hot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate  in  Cheektowaga, NY
    Current Employee - Store Associate in Cheektowaga, NY

    I have been working at Marshalls part-time for more than a year

    Pros

    Not physically demanding, friendly workers, company/store growth, 10% off purchase

    Cons

    Low annual raises, meetings with management are minimal

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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