Marshfield Clinic Reviews

Updated February 25, 2015
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2.9
59 Reviews
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Recommend to a friend
Approve of CEO
Marshfield Clinic President Brian H. Ewert, MD
Brian H. Ewert, MD
22 Ratings

Pros
  • Laudable mission; rich benefit package (in 4 reviews)

  • Feels good to provide IT to better and support patient care (in 4 reviews)

Cons
  • Politics are as bad as it gets, little room for advancement, salaries are on the lower spectrum of Healthcare IT, (in 4 reviews)

  • I was told that no one has spares of these phones (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (2)

    This is not an employee friendly place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshfield Clinic full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I do not have any.

    Cons

    Having to work more with less, always trying to "right size"; unstable environment.

  2. Certified Medical Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Medical Assistant in Wausau, WI
    Current Employee - Certified Medical Assistant in Wausau, WI

    I have been working at Marshfield Clinic

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    I enjoy the people I work with. The provider I work for is wonderful as well. For my position outreach is no more than 40 miles away.

    Cons

    Not enough time to get all your work done. Short staffed. Busy clinic and note having time to triage phone calls and call patient's back in a timely fashion. If you would take a call it put's the provider behind and unhappy patient's in the waiting room. In the middle of rooming patient's, set up surgery and go over surgery booklet and sign consent in a hurry. With the new insurance changes it now adds more work with little time. Multiple triage forms to put into prior authorization in a timely fashion. Some other coworkers are favored and have a easier work load due to extra help with a triage nurse. Yes, even though we are in the same department.

    Advice to Management

    Would be nice to see the raises come back to well deserved employees who do their job as a medical assistant. Manage the work load rate to be equalized. Understand the medical assistant's role with the provider they work for.

  3. Co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Histotechnician in Marshfield, WI
    Current Employee - Histotechnician in Marshfield, WI

    I have been working at Marshfield Clinic

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone is friendly and easy to get along with. I look forward to coming to work every day because of all the different personalities

    Cons

    Many peoplr have been working there for 20+ years so sometimes they can be stuck in their ways because that's just how they've always done it.

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  5. Twisting and turning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Manager in Marshfield, WI
    Current Employee - Middle Manager in Marshfield, WI

    I have been working at Marshfield Clinic

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Solid reputation, many high skilled and dedicated people.

    Cons

    Old school culture, slowness to recognize and identify necessary change/

    Advice to Management

    It appears that our health care system CEO is not afraid to make tough decisions. Please fully support her/

  6. Helpful (1)

    Bullying in the workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Finance in Marshfield, WI
    Former Employee - Patient Finance in Marshfield, WI

    I worked at Marshfield Clinic full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Worked with people who genuinely cared about the quality of work they did. Marshfield is a nice place to live if you enjoy small town life. Good benefits, fair PTO policy.

    Cons

    Extreme bullying by management and senior staff, no help from HR. Office discipline not consistently imposed, favoritism is common. Very high stress workplace. Terrible pay rate!!!!!

    Advice to Management

    When you see high employee turn over in certain departments don't assume it is due to there being entry level jobs. More than likely it is due to employee abuse. Please read the opinion surveys! We fill them out for a reason.

  7. Helpful (2)

    Decent company for a small town, but the future doesn't look that bright for the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Marshfield, WI
    Current Employee - Business Analyst in Marshfield, WI

    I have been working at Marshfield Clinic full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    For a company that doesn't have a lot of competition in the immediate area, they have maintained competitive salaries. However, I'm seeing that rapidly crumble, so I'm not sure how long that will be correct.

    Cons

    Training for my position was non-existent. People who have close relationships with management or complain the most get promoted regardless of work ethics and quality of work. Insurance benefits used to be decent, but for 2015 are pretty bad.

  8. Helpful (1)

    Cliffhanger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Transcriptionist in Marshfield, WI
    Current Employee - Medical Transcriptionist in Marshfield, WI

    I have been working at Marshfield Clinic full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Work from home, many chances, help when needed.

    Cons

    Kept in the dark on everything

  9. IS Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IS Project Manager in Marshfield, WI
    Former Employee - IS Project Manager in Marshfield, WI

    I worked at Marshfield Clinic full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great benefits, good work-life balance, challenging meaningful work, intelligent collegues

    Cons

    Politics are as bad as it gets, little room for advancement, salaries are on the lower spectrum of Healthcare IT,

    Advice to Management

    Shake things up, bring in industry leaders with ties to the community. Community is extremely important to the culture, outsiders do not stay long and tend to leave after a few short years of disruption. There are plenty of talented individuals from the area with outside experience that MCIS could benefit from.

  10. Helpful (1)

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Marshfield, WI
    Current Employee - Anonymous Employee in Marshfield, WI

    I have been working at Marshfield Clinic full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Dedication to excellence in patient care, research and education, benefits are the best I've ever seen, good people to work with, continuing education supported

    Cons

    Leadership is shared among all physicians so changes are slow as seems to be the case in many large corporations.

    Advice to Management

    Flatten the organizational structure and empower employees to be more accountable for improvements and innovation so change can occur more quickly, foster employee growth and career development

  11. Helpful (6)

    Shine? They don't know it from Shinola!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Physician in Marshfield, WI
    Former Employee - Physician in Marshfield, WI

    I worked at Marshfield Clinic full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The staff are great. Sadly, they are overworked, under appreciated, and poorly utilized by management.

    Cons

    Took this job right out of fellowship and worked there for almost 4 years. Honestly, the best decision I made about this place was to leave.

    There is too much micromanagement from the top down. Middle managers and administrators make EVERYTHING a battle. This all comes down to the "old boy" network and bullying culture promoted by the system.

    Also, because service waits are long, customer service poor, and the location inconvenient, Marshfield Clinic has ceded A LOT of ground/market share to Aspirus and their other competitors in Wausau. This has resulted in a poor payer mix and increasingly non-compliant, entitled, and difficult patients. Meaning you're often finding yourself fighting an uphill battle on the patient care front, as well.

    Physician/provider burn-out rates here were abnormally high to begin with and only got worse as Marshfield Clinic sunk further and further into financial strain and insolvency. Retention is exceedingly poor and getting worse year after year. Most providers were looking for new jobs when I was there and many have left in the time since my departure. Those that remain are merely getting their ducks lined in a row before announcing their intent to leave for better, more stable work environments.

    Another problem is they can't be trusted to hold true to the terms of a salary agreement. This means that the negotiated production rate/RVU basis that you've negotiated for the upcoming year can NEVER be counted on to be what you actually receive. Invariably, well after the fact, changes are unilaterally made in favor of the Marshfield Clinic. What this means for providers is that they are working harder and harder, and while they generate more revenue for the Marshfield Clinic, they are taking home less for themselves. This also contributes significantly to the high provider burn out rate and also means that you're seeing so many patients that patient care suffers.

    Finally, the computer record system here, which was state of the art in 1997, hasn't kept pace with technologic advancement. It's the EHR equivalent of being an AOL user in 2014. Because MCIS is so poorly managed and run, they will never be able to catch up or keep pace with the advances and changes that are necessary to put together an efficient and facile EHR product.

    Advice to Management

    Quit micromanaging. You are terrible at it. Put the providers FIRST. Your current strategy is burning providers out, which is why your retention rates are horrendous. Honor the salary and contract terms you've agreed to. Most importantly, adopt a zero-tolerance policy for workplace intimidation/bullying. Your current head-in-the-sand handling of this MAJOR corporate cultural issue is KILLING morale. And poor provider morale and burnout kills patients!

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