Mary Free Bed Rehabilitation Hospital

www.maryfreebed.com
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Mary Free Bed Rehabilitation Hospital Reviews

Updated August 13, 2015
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10 Employee Reviews

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  1. Helpful (1)

    Employees are important!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Mary Free Bed Rehabilitation Hospital full-time

    Pros

    MFB used to be a really nice small organization and employees felt like family. Patient care was the priority. However, the previous President wasn't the type to make a lot of changes to bring MFB into the future and make it more competitive. After he retired a new CEO with a business background was hired.

    Cons

    The new CEO's priority seems to be business and making money (to keep MFB competitive). This is good, but the organization may have changed too much and too quickly. A lot of really good people were laid off in the last couple years. Some of the changes have not been as good as they seem. For instance, the new hospital building looks nice, but more staff need to be hired for it to really work well for patients. The place doesn't feel like a warm family of caring people like it used to. I hope MFB doesn't get too large and lose it's focus on patients and employees.

    Advice to Management

    Don't forget to focus on patients AND employees. And you need employees with experience. There seems to be an emphasis on hiring new young employees and getting rid of people with a lot of experience. Look at your website and facebook page and you will see mostly young staff. (There was a recent photo of the human resources staff on facebook and they looked like they were all in their 20s) Make sure you listen to your employees and value their experience because they are the most important part of your organization!


  2. Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Mary Free Bed Rehabilitation Hospital full-time

    Pros

    Great organization with a strong mission and a vision to expand that mission to surrounding communities. Miracles do occur at Mary Free Bed. A new buidling has been added allowing all rooms to private resulting in greater privacy for patients anf families.

    Cons

    Growth has been diificult at times for employees to embrace. At times management has moved too fast or slow, but that is not uncommon for an organization that is exploring new territories.

    Advice to Management

    Listen to employees at all levels. They can help in the dvelopment of the vision for the future.


  3. Beware

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in Grand Rapids, MI
    Former Employee - Employee in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Mary Free Bed Rehabilitation Hospital full-time (More than a year)

    Pros

    Nursing and Therapists - they are the heart and soul.

    Cons

    Disorganized, no accountability, misguided leadership, work silo's, lack of supportive infrastructure - you will experience this (and much more (at MFB). It starts with the CEO and their inability to lead a hospital properly (no surprise sine they have no background in healthcare). Sure - it's all warm and fuzzy marketing, you will hear buzz phrases like "building a network" - but the truth is the infrastructure is eroding from within and there are pockets of bizarre (and basically untruthful) activity that takes place. Sound like a place you want to work? Don't believe me? It won't take but your first day and you will get feedback from long term staff - stating this is the true "MFB" culture. Of course the Phys Therapy staff and nursing are the heart and soul. If not for them - confident MFB would not exist. Likewise, you begin to observe a very outdated and disorganized environment (adding to the stress and struggle everyday). Add in a lack of leadership support (or more frankly - accountability) - and you have a mess on your hands. I don't foresee MFB being who they are 4-5 years from now. Not with poor leadership, poor patient experience (daily), and downstream lack of transparency - even as far as statistics, billing, financials, etc. It's too bad with such a rich history at stake.


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  5. Helpful (1)

    RN

    Current Employee - Anonymous Employee in Belmont, MI
    Current Employee - Anonymous Employee in Belmont, MI

    I have been working at Mary Free Bed Rehabilitation Hospital (Less than a year)

    Pros

    This facility is very good to its patients and many miracles happen every day because of the excellent care they receive.

    Cons

    Physical therapy and nursing are completely divided, and PT does not have a good relationship or rapport with nursing. The CEO surrounds himself with upper management he knows instead of basing it on the benefit they would have on the facility. The staff is given the impression that their feed back is used, but in reality it is just a misconception to make them think they have input and makes the staff feel deceived. Nursing is not valued by physicians and they are not treated as a respected part of the team. Administration tolerates this behavior and there is no one to support the nursing staff.The DON recently resigned because the CEO undermined the positive actions she was taking to function as a nurse advocate. Much turnover.

    Advice to Management

    Function as advocates for nursing and show them they are a valued in the company. Be fair and treat the motivated and ambitious employees with rewards instead of the same as the unmotivated and lazy staff. The productive staff is overtaxed frequently because administrative staff know they can handle it, and it is easier than listening to the whining of the less productive staff.Follow through with actions for consequences instead of turning the other way and ignoring unsatisfactory performance (instead of the attitude of they have always been that way or done it that way) just because they have been there for several years. They should have nipped the negative performance when it first occurred years ago.


  6. Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse Technician
    Former Employee - Nurse Technician
    Recommends
    Positive Outlook

    I worked at Mary Free Bed Rehabilitation Hospital (More than 3 years)

    Pros

    Met thee most amazing, selfless people

    Cons

    Too political now. Lack of communication. Lack of job aides.

    Advice to Management

    Have less micro management


  7. Helpful (2)

    New management ruined a great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook

    Pros

    I loved my job. Seeing the patients improve and being part of their journey was so awesome and rewarding. My coworkers were clinically solid and very helpful.

    Cons

    If you saw an opportunity for something to be better or something unfair was happening, it was best to stay silent because if management perceived you as negative it was an eventual death sentence for your job. This happened to many good employees. Nursing management stated on multiple occasions that they had full support of the CEO to do whatever they chose and that unchecked power was abused.

    Advice to Management

    Advice to the Guild: read the employee surveys!! We were dissatisfied and instead of addressing our concerns the DON just told us she was dissapointed in our attitude. Approaching our concerns and frustrations in that way allowed the DON to not have to change or improve anything because she could claim that our concerns were just us complaining. This approach to our concerns provided a convenient excuse for plummeting morale and a jump in attrition.


  8. Helpful (1)

    Small Family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mary Free Bed Rehabilitation Hospital full-time (More than 10 years)

    Pros

    Small Family Atmosphere. Everyone knows everyone and everyone cares about everyone. Was a great place to work until new upper mgmt

    Cons

    Upper Management cracked the whip! Jobs were eliminated. Those left behind were to pick up the slack and work more hours.


  9. Helpful (1)

    In flux...optimism tinged with insecurity about the company's commitment to individuals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical in Grand Rapids, MI
    Current Employee - Clinical in Grand Rapids, MI
    Recommends
    Positive Outlook

    I have been working at Mary Free Bed Rehabilitation Hospital full-time (More than 10 years)

    Pros

    Caring people, good benefits, a mission that is rewarding. It's an exciting time with so much growth potential with the new facility and expanding the network to serve more patients.

    Cons

    There have been "restructuring" moves that resulted in surprise eliminations of co-workers that have left many feeling unsure about job security.


  10. Helpful (1)

    Mission-oriented

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    MFB has a strong patient and family focused culture that has allowed it to provide superior quality of care. There is a high level business literacy and customer service that allows employees at all levels to understand their individual role in contributing to the mission. Collaborative work environment where work life balance is respected.

    Cons

    The organization's strong tradition sometimes interferes with it's ability to adapt and change, despite dramatic changes in the healthcare industry. Top executives operate independent of each other, rather than collaboratively, sending mixed messages to staff.

    Advice to Management

    Establish consistent, realistic organizational objectives and retain only leaders willing to support the changes necessary to meet these objectives.


  11. rated Okay

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Grand Rapids, MI
    Current Employee - Registered Nurse in Grand Rapids, MI

    Pros

    Job satisfaction in caring for the clients. The opportunity to get to know patients and their families on a personal level.

    Cons

    Minimal feedback provided by management, poor communication. Management allowed certain employees to go against policies due to seniority. Favoritism has no place in the work-place.

    Advice to Management

    Have a concrete set of expectations for all employees to increase job satisfaction. Also, management needs to set clear 'rules' regarding workplace gossip.



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