Mary Kay Reviews

Updated August 30, 2015
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4.2
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Mary Kay President and CEO David B. Holl
David B. Holl
199 Ratings

Pros
  • Mary Kay is a debt-free, privately held company that operates by the Golden Rule, and teaches God first, Family second, Career third (in 14 reviews)

  • Culture is "go-give" and they work by the Golden Rule (in 12 reviews)

Cons
  • If you don't have self discipline and an entrepreneural spirit, this is not the career for you (in 10 reviews)

  • It's is so haard after coming home from your regular full-time job and then having to drive to visit 4 people in one night to meet sales goals (in 8 reviews)

More Pros and Cons

366 Employee Reviews

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  1. Helpful (12)

    Don’t drink the purple cool aid.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer - E-Business in Addison, TX
    Current Employee - Senior Developer - E-Business in Addison, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benefits and some brilliant IT people.

    Cons

    Well if you found this review buried among all the happy Orwellian life is wonderful at Mary Kay propaganda congratulations you’ve accomplished a small miracle. The truth is Mark Kay propagates a very cult like atmosphere and the cool aid here is poured very thick. The word ponzi is never spoken in the marble and glass halls of the corporate office. The party line is god first, family second and career third but that applies only to the sales force and it’s really just more propaganda. The only way to earn even a very modest living as a Mary Kay consultant is to push your career status to Sr. Director or above. Turnover in the sales force is typically over 50% a year. Half the company’s income is from China and the other foreign subsidiaries. My best suggestion is to do a LOT of research before taking the plunge as a consultant. Corporate employees in the IT departments are expected to work sixty plus hour s week if necessary in order to meet arbitrary deadlines. The FTE development staff is the best, many are brilliant at what they do and to retain them Mary Kay pays absolutely huge profit sharing bonuses every year. If you don’t have a conscious and don’t mind working for a company that exploits a sales force of brain washed women or working for callous and egotistical managers whose technical expertise was obsolete before main frames were replaced by PCs Mary Kay can be a lucrative place to work. Be warned though that stress levels are very high and morale is low. Upper management rules with an iron fist through sycophantic and incompetent mid-level managers who hand out arbitrary discipline freely to maintain an atmosphere of fear and urgency among the rank and file. Also many US jobs at Mary Kay are being moved to China so job security is tenuous at best.

    Advice to Management

    Go back to school and learn how software development is done in this century. At least pretend to live by “the golden rule” you so loudly proclaim at the corporate come to Jesus meetings.


  2. Don't Join Mary Kay, they just want your thousands of dollars.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Beauty Consultant in Dallas, TX
    Current Employee - Independent Beauty Consultant in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They will accept anyone with a credit card

    Cons

    You will be coerced into buying a large inventory on your credit card. You will definitely not be able to sell this product at these prices. The upper level directors are just trying to get you to make that initial investment. It doesn't work, don't get sucked in.

    Advice to Management

    Stop pushing inventory and lower your prices


  3. Helpful (4)

    Stressful, Management promoted by being there forever, not by ability. Very political.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Pay, benefits, work place is old but well kept, at manufacturing. Corporate facilites very nice. Cafeterias were partially funded by the company, food was good, prices were very good. I believe that the current very top level executive does a great job.

    Cons

    Stress. They "claim" to practice the Golden Rule, but only in the opposite of what is meant! Work life balance they also preach but there is none in some departments. Everything depends on the VP you work for. If you advance in your career, how much you make, your level of satisfaction working there seems to be determined by who you work for. If you are not extremely well liked, but very competant in your work skills you will not go far. They still live in the 1970's. Too many of management have been there, and only there, too long.

    Advice to Management

    Get some new people in management positions who have worked somewhere else have have experience outside of Mary Kay.


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  5. Helpful (2)

    Great company for personal growth, camaraderie, and fun!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Beauty Consultant in Saint Louis, MO
    Former Employee - Independent Beauty Consultant in Saint Louis, MO
    Doesn't Recommend

    Pros

    Cosmetic discounts, fun acitvities for personal and professional growth; if you need a morale boost Mary Kay Cosmetics is the place you want to work!

    Cons

    Everyone is great, friendly, and will do anything to help you sell, however, if you have any aspirations of becoming a sales director you better prepare yourself for a ton of hours spent at meetings, events, and training the new consultants....all without pay! The only way you can make a real living is if you recruit hundreds of new beauty consultants, hope that they stay, and hope that they continue to order cosmetics so you get the commissions...or Love Check as they call it.

    Advice to Management

    Stop trying so desperately to recruit new individuals and hire real sales individuals and offer a base salary with sales quotas. I would also strongly suggest to stop allowing people to purchase the cosmetics at 50% off simply for ordering a certain amount each quarter. For the reps really trying to sell, it completely squashes your sales when eventually your customers hear of or find someone that doesn't sell Mary Kay, but they do order a certain amount each quarter, therefore, they can order through their friend or acquaintence for 50% off the retail price. If they can find someone to order it from for half the price, why on earth would they buy it from an independent rep....who is spending money for the mailings, flyers, and paying for all of the party supplies each time they hold an event in their own home to generate some sales.


  6. Helpful (7)

    The Most Disrespectful, Unprofessional and Political Company in My Career

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Addison, TX
    Former Employee - Anonymous Employee in Addison, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    This company is having it's best year ever, apparently. Many people go to work here because of the core values of the company and it's mission from it's founder - to enrich womens lives. Unfortunately, the real culture of the company isn't what it's portrayed to be from the outside looking in.

    Cons

    Political and backstabbing. I was given no feedback on my job performance. Too many managers are plotting with each other to keep their jobs while plotting to get others fired. Meanwhile, they are not doing their jobs. They're making their employees do all their work which puts an incredible amount of pressure on the employees, who have no voice. They have no voice because the directors who oversee the managers give complete and blind support to their managers. This creates a large window of opportunity for abuse of power by the managers.

    Advice to Management

    Take a serious look at your middle managers who've been there for 12+ years. Then take a serious look at their managers, the directors. Actually seek out your employee-level workers and begin to build a conversation with them. Create a culture that promotes fairness to everyone, not supreme rule by a few. Make it okay to talk to someone about their managers if they feel they are being mistreated and taken advantage of. Send the message to management that they are not "untouchable" - that they are accountable for the well being of their team members - not just the sales numbers. Make their employees' approval count for something. Make it a two-way street. Give your employees a voice because their managers aren't giving them one. Base their performance reviews on how their employees rate them.


  7. Helpful (3)

    4 stars not indicative of real company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mary Kay full-time (More than 10 years)

    Pros

    Great benefits, good salaries and bonuses.

    Cons

    Everything. The 4 stars that this company has comes from the sales consultants and not from the people who actually work there. This is the worst company I have ever worked for. Your "friends" are just waiting to stab you in the back. Employees are fired for the smallest things. If they don't like you, they will find some way to get rid of you. Just don't ever work for this company. Mary Kay would roll over in her grave if she knew how employees were being treated now.

    Advice to Management

    Treat employees with dignity and respect. Actual corportate culture is the opposite of what they say their values are. Do what you say you will.


  8. overall a really bad time and waste of money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Mary Kay part-time

    Pros

    you will meet nice people

    Cons

    just about everything you can think of


  9. Helpful (3)

    Sad that God is 'used' and they destroy, rather than enrich women's lives.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mary Kay full-time (More than 10 years)

    Pros

    Finding a CMO who can actually take the business to the next level and who has the respect of the Sales Force and the following of many.

    Cons

    How popular are you? You can determine whether you are in trouble or not based on whether the HR leaders are talking to you. If you are considered popular, they love you....The IT department aren't taught anything except how to kiss up to leaders for promotions. They have no skills to take away from their time with the company.

    Advice to Management

    I would love to speak to our President, if I could find him. He has been MIA since he and HR secretively brought on the new COO - Thomas Cho to clean house. Cho has taken that task literally and already brought his own people in. It's obvious he likes to rule with fear. We have lost some great people, all direct, transparent, hardworking. Anyone who voice their opinions to Cho or HR have been fired. I know this will get worse before it improves. It's tough for us that are still here to watch in fear to see who will be next.


  10. Mary Kay Beauty Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mary Kay part-time (More than a year)

    Pros

    I like that I can buy my makeup at a discount.

    Cons

    I don't like to be pushy.

    Advice to Management

    Keep up the good work!


  11. Too many consultants

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Beauty Consultant in Las Vegas, NV
    Current Employee - Independent Beauty Consultant in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook

    Pros

    Working on your own schedule. Good profit margins. Good training and support.

    Cons

    Not only are you competing with all the other markets for cosmetics, there are too many consultants out there. Even in your own warm market of friends and family, they already know someone else who is selling Mary Kay and have already tried the products. I couldn't get a skin care class together to save my life. After friends and family I tried advertising and talking to strangers at stores, etc. Most every one had heard of Mary Kay and already had a Mary Kay consultant if they were interested in the product. Unless you have money to get started with inventory, it is a tough way to build a business.

    Advice to Management

    It seems that I meet more people that "Used to be" a Mary Kay consultant than actual successful consultants. Without money to buy inventory when you start, failure is an almost certain. You claim to have an association with a credit card availability. Unless you have great credit and don't need credit, you don't qualify for your credit card. It's a black hole to get started or be successful unless you really don't need the money.



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