Mary Kay

  www.marykay.com
  www.marykay.com

Mary Kay Reviews

Updated December 16, 2014
Updated December 16, 2014
320 Reviews
4.2
320 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mary Kay President and CEO David B. Holl
David B. Holl
186 Ratings

Review Highlights

Pros
  • Place God first, family second and career third in my life (in 15 reviews)

  • Mary Kay is a debt-free, privately held company that operates by the Golden Rule, and teaches God first, Family second, Career third (in 14 reviews)


Cons
  • Unlike having accountability to an employer, it's necessary to develop the skill of self-discipline to succeed (in 10 reviews)

  • It's is so haard after coming home from your regular full-time job and then having to drive to visit 4 people in one night to meet sales goals (in 8 reviews)

More Highlights

Employee Reviews

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  1.  

    They said that it was easy to "sprinkle-in", but they were wrong.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mary Kay part-time (less than an year)

    Pros

    Working with people, getting free gifts and makeup, traveling with group,

    Cons

    If you have another job, don't even think about it. It's is so haard after coming home from your regular full-time job and then having to drive to visit 4 people in one night to meet sales goals. Plus, doing it as a younger member was extremely tough because people my age couldn't afford to spend $200 a month on makeup.

    Advice to ManagementAdvice

    There is no management, but I would tell them to give better coaches. Mine hardly ever worked with me and I had to do a lot of my first parties all by myself with no guidance.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Not so great under the glossy surface - Employee review not consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Professional in Addison, TX
    Current Employee - IT Professional in Addison, TX

    I have been working at Mary Kay full-time (more than 5 years)

    Pros

    Decent salary and generally good bonus. Generous (though not guaranteed) retirement account contribution by the company. Nice office building with ample garage parking. Benefits are OK though not the best. The company is generally stable thus turnover is low. Company values employee tenure. Corporate senior management makes efforts to show that company cares about employees. On the surface, the corporate culture appears positive and caring.

    Cons

    Looking beyond the shiny building, inspirational quotes from the founder and the formal attire, the day to day work environment is a lot less professional. Tenured and entrenched employees are very resistant to change. Limited internal opportunities and organizational silos lead to a highly political and low-trust culture. Turf-buidling, cronyism, backstabbing and bullying are rampant and often encouraged by upper management. Promotions are handed out based more on personal relationships than on merit. The appearance of working hard counts more than the actual work result. Org structure is siloed and top-heavy. Most mid-level managers are self-serving and only manage up to get the next promotion. They create unnecessary layers under them just to build a case for promotion or start pet projects to justify additional headcount. Truly good internal career opportunities are all earmarked for the hiring manager's buddies.

    Advice to ManagementAdvice

    Stop ignoring all the bad behavior of middle management. Reorganize to reduce the silos. Pay more attention to the true business value of the work than just the pure amount of work. Don't equate bullying to leadership. Tenure is not everything. Changes are good for business. Insisting doing things the same old way and refusing to streamline the processes will allow all the inefficiencies and wasted work to continue.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Independent Beauty Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IBC in Tulsa, OK
    Current Employee - IBC in Tulsa, OK

    I have been working at Mary Kay part-time (more than an year)

    Pros

    Good network of other IBCs

    Cons

    So many Mary Kay IBCs per area, makes it difficult to get new clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Commissions Based Only!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetics Consultant in Brooklyn, NY
    Former Employee - Cosmetics Consultant in Brooklyn, NY

    I worked at Mary Kay part-time (more than an year)

    Pros

    - some products are great for self use.
    -if you know how to annoy people with your products, then the job is for you.
    -it's not a 9-5 job.

    Cons

    - you need to be able to put in your own money first before you can get a paycheck.
    -buy in-order to sell.
    -you have to be able to sell these cosmetic products like they are gold.
    -have to be a great speaker.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    If you're a money hungry aggressive in-your-face sales-focused person, you'll do fine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marykay Senior Consultant in Youngstown, OH
    Current Employee - Marykay Senior Consultant in Youngstown, OH

    I have been working at Mary Kay as a contractor (more than 3 years)

    Pros

    Great products, great support system, easy money, fun at times. You'll get to know a whole group of new people and be supporting a product that's easy to sell and great to use. 50% discount.

    Cons

    If you don't make your inventory sales figures you lose your discount. You'll then pay full price for everything. You have to be a complete go-getter without any shyness or reservations. You need to be overly aggressive and almost annoying. It's not something you can do part-time, contrary to what they say, if you want to progress in this as a career.

    Advice to ManagementAdvice

    Should give advice to people whom are shy on how to make this work for them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    I worked with a lot of great people but not everyone should be recruited to do Mary Kay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Sales Director in Dallas, TX
    Former Employee - Executive Sales Director in Dallas, TX

    I worked at Mary Kay as a contractor (more than 3 years)

    Pros

    In control of your own destiny & schedule
    You are your own boss
    Some good training available

    Cons

    Your job as a leader is to recruit everyone and then sell them on buying a ton of inventory. Not everyone is cut out to be in sales and thus there is high rate of failure. My conscious couldn't handle convincing women, who had no right to be in sales, to buy $4k in inventory.

    Advice to ManagementAdvice

    Teach how to recruit a real sales force. Make it more exclusive and don't cut the director's income when she has an offspring director branch off. This creates competition and not a supportive environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    No self-respecting business school teaches your methods.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Independent Beauty Consultant in Dayton, OH
    Former Employee - Independent Beauty Consultant in Dayton, OH

    I worked at Mary Kay

    Pros

    Corporate produced Consultant training and resources are excellent. Reliving the cattiness and pettiness of high school, as a pro it is entertaining to see grown women act like spoiled teenagers.

    Cons

    You can't swing a MK consultant without hitting a MK consultant. The market is super duper saturated making selling and recruiting way harder than it should be. Reliving the cattiness and pettiness of high school. Period. Your sister consultants will be your bestest besties as long as you are drinking the kool-aid for lack of a better term, but their interest in you is strictly business. Anything that you encounter in your business that isn't working how they say is should work is your fault. There is always something that you could have done or said. 50% commission is also misleading because the business models passed down from SD to SD involves free products and generous hostess rewards which all come out of the consultants pocket.

    If you are reading these trying to decide whether or not to join MK, my best advice is never lose sight of who you actually are and what you think is acceptable behavior. Also, question the how successful that Cadillac Senior Sales Director really is if she still has to work a day job. No one loves working in an office that much!

    Advice to ManagementAdvice

    None.
    Business is about making money.
    Mary Kay sells a dream.
    There are plenty of women wiling to (literally) buy that dream.

    Doesn't Recommend
    No opinion of CEO
  9. 3 people found this helpful  

    Smoke and Mirror

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Addison, TX
    Current Employee - Anonymous Employee in Addison, TX

    I have been working at Mary Kay

    Pros

    MK offers excellent compensation. The facility is conveniently located and the parking is underground. Most rank and file employees are friendly.

    Cons

    A thick layer of middle management hampers production. Better communication between groups are to be desired. Contractors and employees are treated differently.

    Advice to ManagementAdvice

    Get rid of the thick layer of middle management for streamlining the process.
    Value each employees' feedback.
    Establish corporate culture of trust.

    Doesn't Recommend
    Approves of CEO
  10. 1 person found this helpful  

    A disappointed consultant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Independent Senior Beauty Consultant
    Current Employee - Independent Senior Beauty Consultant

    I have been working at Mary Kay

    Pros

    Working for Mary Kay gives you the opportunity to buy products at cost. Which is a wonderful benefit.

    Cons

    The high level of inventory one is pushed to have on hand is financially draining. The pressure put on consultants to meet a certain status within the company is frustrating. The lack of understanding from leadership when there are family reasons you cannot work the business as much is discouraging. Leading is one thing - pushing is another. Becoming a Mary Kay Consultant will be a financial disaster if you do exactly what the leadership tells you to.

    Advice to ManagementAdvice

    It is frustrating when the products are constantly chancing. It is fine to have new compacts, but then old products should be able to fit in new products. Directors should be more understanding. They teach God first, Family second, Career third, but when push comes to shove they look down on you and treat you bad because you don't put MK first. The directors treat you bad when you don't have 10 recruits every month, and $1,000 in sales. We should be encouraged to stretch ourselves but not be someone we aren't. In trying to build my business I meet so many women who say they "tried" MK and just couldn't get it to work. If I had known all I do now, I would have never joined.

    Doesn't Recommend
    Disapproves of CEO
  11. 5 people found this helpful  

    Good benefits - but some of the qualities are cosmetic in nature

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Analyst in Dallas, TX
    Former Employee - Business Analyst in Dallas, TX

    I worked at Mary Kay

    Pros

    Mary Kay offers great health benefits (for both the employee and his/her entire family), a good bonus plan, and a substantial product discount. (Even men can benefit from the discount... great gifts for girlfriends, wives, or other female relatives.) The company also offers telecommuting options and a "Flex Friday" program (which isn't consistently supported, but occasionally useful). The working environment is nice, with a full cafeteria serving breakfast and lunch as well as snacks like cookies and ice cream. There is also a fitness center, although the location is a little odd (on an upper floor with windows, without much privacy). Recognition programs are strong, and include both work-related achievements and personal achievements (such as earning a degree, running a marathon, etc.).

    Cons

    At Mary Kay, work-life balance is supported to some degree - but not fully. They claim to put life and family above career, but many employees are required to carry pagers, and after-hours work is frequently expected. The Flexible Friday program is offered to everyone - But often, employees who actually take their earned Friday off are frowned upon.

    The dress code is rigid, but actually a little easier for men (dress pants, a dress shirt and a tie, but no jacket) than for women (suit with matching skirt and jacket). Women aren't even allowed to wear pant-suits on certain days, when there are sales events in the building.

    Advancement opportunities exist, but are like moving targets. Some people in the company do thrive, but for many others, the promises of bigger and better opportunities don't materialize.

    As in most companies, salary ranges are not disclosed to employees. However, based on comments, it seemed as though most people felt that their salaries were low and/or not competitive with the market), but believed that the health benefits and profit sharing plans made up for that.

    Overall, it's a quirky environment - though many folks find the culture endearing, it isn't for everyone...

    Advice to ManagementAdvice

    Meet the standards you claim to keep, and live up to the promises you make.

    Doesn't Recommend
    No opinion of CEO

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