Maryland SECU

www.secumd.org
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Maryland SECU Reviews

Updated January 31, 2015
Updated January 31, 2015
18 Reviews
2.9
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rod Staatz
6 Ratings

Employee Reviews

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  1.  

    teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Silver Spring, MD
    Former Employee - Teller in Silver Spring, MD

    I worked at Maryland SECU

    Pros

    Awesome member and a friendly environment

    Cons

    no cons really just have to get your referrals and goal every quarter

    Advice to ManagementAdvice

    increase salaries

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Maryland SECU

    Pros

    healthcare Benefits
    Co-workers are great to work with
    Customers

    Cons

    No growth
    Office politics
    Work life balance

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Very bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Glen Burnie, MD
    Former Employee - Teller in Glen Burnie, MD

    I worked at Maryland SECU

    Pros

    Health benefits, other then that no pros

    Cons

    Office politics, no loyalty to employees, Favoritism

    Advice to ManagementAdvice

    Train up management, employees, and keep knowledge in house. Don't promote based on how you "feel" about someone but also base it on job competency. Senior management, in this environment, must be coachable to learn from new staff.

    Maybe you should also talk to employees under new managers and ask them how they think the new managers are doing? Make sure your hiring managers who have management experience, or at least a few years of experience in the industry.

    Take away the scorecards because all it does is put unnecessary stress on the workers in the branches.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    oh but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Maryland SECU full-time (more than a year)

    Pros

    good money, easy job, ok hours

    Cons

    managers are morons and idiots

    Advice to ManagementAdvice

    trust your employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    SECU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Maryland SECU full-time (more than 8 years)

    Pros

    like the location of the company

    Cons

    NO LOYAL to their employees

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Great organization with non-customer service workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Woodlawn, MD
    Current Employee - Teller in Woodlawn, MD

    I have been working at Maryland SECU part-time (less than a year)

    Pros

    More client friendly than a bank in terms of rates, deposit holds, & being able to flex some of the rules.

    Cons

    At the location where I worked, it was a frat house. A bunch of kids who had no real customer service background & were just plain rude. Management was good at her job but she allowed that atmosphere to continue.

    Advice to ManagementAdvice

    Get rid of people who are not customer service oriented.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Cards Processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cards Processor in Linthicum, MD
    Current Employee - Cards Processor in Linthicum, MD

    I have been working at Maryland SECU full-time (more than a year)

    Pros

    Very good work enviroments
    Manager who care about their employees
    Good pay for work being done
    Great Benefits

    Cons

    There arent too many cons.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great organization that cares about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Linthicum, MD
    Current Employee - Anonymous Employee in Linthicum, MD

    I have been working at Maryland SECU full-time (more than 5 years)

    Pros

    1. Passion for doing the right thing from a business standpoint balanced with doing right by employees.
    2. Great benefits, especially with paid leave and retirement plans.
    3. Leadership team trusts in my ability to effectively do my job.
    4. Working for a smaller organization that can compete with the "big dogs".

    Cons

    1. Greater investment in professional development of all employees.
    2. Greater brand awareness in the community.
    3. Challenge in breaking away from the stigma tied to credit unions.

    Advice to ManagementAdvice

    Trust in the abilities of all employees.
    Continue to be transparent in communications, while being open to feedback from all levels.
    Continue to appreciate work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fantastic Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Client Support Specialist in Linthicum, MD
    Former Employee - Senior Client Support Specialist in Linthicum, MD

    I worked at Maryland SECU full-time (more than 3 years)

    Pros

    Great People, great culture and company core values. SECU believes in employee longevity and rewards those people who share their core values accordingly.

    Cons

    None that I can think of...

    Advice to ManagementAdvice

    Keep up the good work in supporting your employees....

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good Company to Work for but not without its problems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Maryland SECU full-time (more than 3 years)

    Pros

    Great benefits and leave time. Opportunity for advancement in the branches. Overall, managers are involved with employees. Seem to genuinely care about the members. Growing.

    Cons

    Constantly short staffed everywhere. Incentive program is not competitive. Service from most back office staff is poor. Seem to keep creating new management positions while eliminating workers.

    Advice to ManagementAdvice

    Eliminate unnecessary layers of management and pay the workers more hourly and through incentive. Do a better job managing back office areas.

    Recommends
    Negative Outlook

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