Maryland SECU Reviews

Updated October 9, 2014
Updated October 9, 2014
14 Reviews
3.0
14 Reviews
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Approve of CEO
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Rod Staatz
4 Ratings

Employee Reviews

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  1.  

    Cards Processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cards Processor in Linthicum, MD
    Current Employee - Cards Processor in Linthicum, MD

    I have been working at Maryland SECU full-time (more than an year)

    Pros

    Very good work enviroments
    Manager who care about their employees
    Good pay for work being done
    Great Benefits

    Cons

    There arent too many cons.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    SECU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Maryland SECU full-time (more than 8 years)

    Pros

    like the location of the company

    Cons

    NO LOYAL to their employees

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Great organization with non-customer service workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Woodlawn, MD
    Current Employee - Teller in Woodlawn, MD

    I have been working at Maryland SECU part-time (less than an year)

    Pros

    More client friendly than a bank in terms of rates, deposit holds, & being able to flex some of the rules.

    Cons

    At the location where I worked, it was a frat house. A bunch of kids who had no real customer service background & were just plain rude. Management was good at her job but she allowed that atmosphere to continue.

    Advice to ManagementAdvice

    Get rid of people who are not customer service oriented.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great organization that cares about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Linthicum, MD
    Current Employee - Anonymous Employee in Linthicum, MD

    I have been working at Maryland SECU full-time (more than 5 years)

    Pros

    1. Passion for doing the right thing from a business standpoint balanced with doing right by employees.
    2. Great benefits, especially with paid leave and retirement plans.
    3. Leadership team trusts in my ability to effectively do my job.
    4. Working for a smaller organization that can compete with the "big dogs".

    Cons

    1. Greater investment in professional development of all employees.
    2. Greater brand awareness in the community.
    3. Challenge in breaking away from the stigma tied to credit unions.

    Advice to ManagementAdvice

    Trust in the abilities of all employees.
    Continue to be transparent in communications, while being open to feedback from all levels.
    Continue to appreciate work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fantastic Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Client Support Specialist in Linthicum, MD
    Former Employee - Senior Client Support Specialist in Linthicum, MD

    I worked at Maryland SECU full-time (more than 3 years)

    Pros

    Great People, great culture and company core values. SECU believes in employee longevity and rewards those people who share their core values accordingly.

    Cons

    None that I can think of...

    Advice to ManagementAdvice

    Keep up the good work in supporting your employees....

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good Company to Work for but not without its problems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Maryland SECU full-time (more than 3 years)

    Pros

    Great benefits and leave time. Opportunity for advancement in the branches. Overall, managers are involved with employees. Seem to genuinely care about the members. Growing.

    Cons

    Constantly short staffed everywhere. Incentive program is not competitive. Service from most back office staff is poor. Seem to keep creating new management positions while eliminating workers.

    Advice to ManagementAdvice

    Eliminate unnecessary layers of management and pay the workers more hourly and through incentive. Do a better job managing back office areas.

    Recommends
    Negative Outlook
  8.  

    Complicted

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Maryland SECU full-time (more than 5 years)

    Pros

    Work Schedule and the Staff,

    Cons

    Management, office politic and all the above

    Doesn't Recommend
  9.  

    Really bad experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Linthicum Heights, MD
    Former Employee - Anonymous Employee in Linthicum Heights, MD

    I worked at Maryland SECU full-time (more than an year)

    Pros

    Pay is decent... that's it

    Cons

    Management really doesn't get it, they need to get out of the ivory tower.
    Bad working conditions.
    Long time employees have too much political power and can stifle new talented employees.
    Leadership takes credit for employee strategic and tactical ideas.
    Too much CYA...
    Employees in department are not motivated and "walk through the day" doing there jobs. Not productive at all.

    Advice to ManagementAdvice

    To executive management... get out of the ivory tower and connect with employees other than the long term "trusted" people that aren't telling you the truth. Good people will leave or perform to the same level as the ones that have been there a really long time and have more political power than you realize. Either way the business looses.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Most employees are great to work with, really care about helping members. A good place to start or develop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Maryland SECU full-time (more than an year)

    Pros

    Most co-workers are great, management was very involved, and in general, very willing to listen and make changes. As an outside hire, salary is very competitive.

    Cons

    Back office, corporate opportunities being consolidated and sent outside the company, limiting out-of-branch career path. Back office is not very helpful to in-branch issues.

    Advice to ManagementAdvice

    Hold back office accountable for helping front-line staff and members. Continue to listen to your employees.

    Recommends
    Neutral Outlook
  11.  

    Currently going through changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance in Linthicum Heights, MD
    Current Employee - Quality Assurance in Linthicum Heights, MD

    I have been working at Maryland SECU as a contractor (less than an year)

    Pros

    The credit union is financially stable and offers great rates to it's members.

    Cons

    SECU hires a lot of temps to keep it's operating cost down. Currently the credit union is in the process of outsourcing it's back office work to a new company.

    Recommends
    Neutral Outlook

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