Masco Contractor Services

www.mascocs.com
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Masco Contractor Services Reviews

Updated February 13, 2015
Updated February 13, 2015
59 Reviews
2.6
59 Reviews
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Recommend to a friend
Approve of CEO
Masco Contractor Services CEO Robert Buck
Robert Buck
23 Ratings

Review Highlights

Pros
  • The people are great, Co workers become like family (in 4 reviews)

  • The leadership team is refreshed (in 4 reviews)


Cons
  • some nice people at the division level (in 3 reviews)

  • tough work, long hours but consistant (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Place To Work, If You're Patient

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insulation Installer
    Former Employee - Insulation Installer

    I worked at Masco Contractor Services full-time (more than a year)

    Pros

    Reasonable starting pay
    Good camaraderie amongst coworkers
    You can make a lot of money (if you can move at the speed of light)

    Cons

    Little to no actual training: my "training" was a 6 minute, 20+ year old video uploased to YouTube.

    Higher-ups are uncaring: they preach about safetey, hen send you to work in the most ridicilous places, and when you voice your concern, all you get is "wear your hard hat". Maybe some of the older guys from the field should be promoted to management instead of corporate stooges who only care about the bottom line.

    Absolutely zero chance of promotion: if you're looking for upward mobility, this is the wrong place to look. If you're hired as an installer, you'll retire an installer.

    Piece pay: like I said above, you can make a lot of money, if you can move at the speed of light. After three months or so, you get taken off of hourly rate (usually without notice) and get changed to piece rate. Meaning you get paid according to how much you install. Its 7 cents per square foot (they currently trying to lower it to 5 cents) and if you've been doing this for years and can throw up 1500-2000 squares a day then you can make decent pay, but a new guy will proobably do around 500-700 squares and make nothing.

    Advice to ManagementAdvice

    Follow your oown rules, and maybe promote guys that know what its like to be in the field and not just corporate drones who can care less about anything but the bottom line.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Stated off great, but slowly deteriorated as time went on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Daytona Beach, FL
    Former Employee - Anonymous Employee in Daytona Beach, FL

    I worked at Masco Contractor Services full-time (more than 5 years)

    Pros

    Some really honest managers that will tell you the truth, wonderful co workers

    Cons

    Wow. Horrible planning, execution of new developments, little communication, no information on expectations, timelines, direction...mgmt does not present themselves as leaders, team players, mentors, no advising how you can strengthen your weaknesses/or suggestions on how to move up the ladder. It boils down to politics again. Depends on your direct reports if they like you you're going to be promoted at some point. Even if they have very little knowledge to do the job they're being promoted to. People up higher in the depts at home office have no idea what to tell you either since they are "not close enough" to the actual issues in their dept. Its assumed the mid level mgmt has it under control...however, the mid level really has no idea what to do either or it wouldnt be the huge mess it is today. Have team meetings regularly until theres big changes coming then meetings are cancelled? They outright lie to their staff, people know it, and trust and integrity is compromised from then on. No strong foundation and the house crumbles

    Advice to ManagementAdvice

    Get closer to your team and understand whats really going on in your dept at home office. Dont assume your dept leader is handling things, hold them accountable regularly. Employees are way underpaid and are micromanaged daily. The millionaires just shrug the problems off when they are ultimately responsible for the success if their team. It will not succeed if this trend continues, i dont even know what else to say

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Dont plz dont

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Masco Contractor Services

    Pros

    I am still trying to find one, i am just typing s to make 20 words, GD wont allow me to post othrwise.

    Cons

    If you are extended an offer think 100 times before you join. I am looking but difficult to find any in daytona, for sure gone by next yr.

    5 reasons why not to join

    1) Recently in Aug they laid off 100+ employees, looking at this chaos many left by their own and now they are hiring. No vision.

    2) Its no longer part of Masco corp, big reason to worry.

    3) There are no other good/big employers in daytona so if u r moving from out state think before u make a move.

    4) Managers hardly have anyone to manage, hardly any employees left.

    5) Very frequent layoffs, after every qtr results.

    Emp surveys are a hoax.

    So if u have another offer plz go for it, or ask the questions which i have put before you will come to know the truth.

    I also know management is forcing empl to write fake good reviews here so their rating goes up. If you read carefully CEO is approving only good ones, how is that even possible in any company ???

    Advice to ManagementAdvice

    None its like talking to a wall. Let them go down.

    Doesn't Recommend
    Disapproves of CEO
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  5. 3 people found this helpful  

    Worse company ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Masco Contractor Services

    Pros

    Co-workers! Fortunately there were others that made the time enjoyable!

    Pay was good, come to find out it was only to compensate for the dysfunction!

    Cons

    As a professional I have never been so micromanaged! The environment in Daytona is awful, every move is watched and certain members of the Sr. leadership Team have challenges with trusting their team to make contributions to a company that is in great need of them!

    Advice to ManagementAdvice

    Quit micromanaging, do as you say and trust the leaders within the organization to do their job!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    This has been a learning experience. I believe that all employment opportunities should provide should an experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Business Systems Analyst in Daytona Beach, FL
    Current Contractor - Business Systems Analyst in Daytona Beach, FL

    I have been working at Masco Contractor Services as a contractor (more than a year)

    Pros

    The best reasons to work here are the opportunities to learn technology and the opportunities allowed to those which are open to such learning experiences.

    Cons

    I beleive that the challenges vary from day to day as this is a fast paced environment

    Advice to ManagementAdvice

    Allow those that want the opportunities to utilize the experience and talent others have.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Anonymous

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Masco Contractor Services

    Pros

    Masco as brand is well known in housing industry. Not many to pen

    Cons

    When you join MCS as full time employee think you are on long term contract(Aka can be laid off anytime).
    Management is vision less . There is more senior mgmt than hands on employees

    Advice to ManagementAdvice

    Please define a mission and vision for the company. Rest cane discussed later

  8. 4 people found this helpful  

    Run. Fast. Don't. Look. Back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Daytona Beach, FL
    Current Employee - Anonymous Employee in Daytona Beach, FL

    I have been working at Masco Contractor Services full-time (more than 3 years)

    Pros

    As a subsidiary of Masco, they have survived the ecomonic downturn. This is a company full of great people who are being driven into the ground by a few at the top.

    Cons

    This company cares about making money [end of story]. They don't care about people, thier trade, the community, or each other. They create witch-hunts [they call them layoffs] as frequently as possible and are only interested in padding the pockets of the VPs at the expense of the previously-loyal working class.

    Advice to ManagementAdvice

    When all you care about is money, you'll never make a dime. If nothing is good enough, perhaps you should look in the mirror.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Solid Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Installer in Taftville, CT
    Current Employee - Installer in Taftville, CT

    I have been working at Masco Contractor Services full-time (less than a year)

    Pros

    Variety of projects.
    Different people of different skill levels.
    No pressure to move fast

    Cons

    Some people too busy to train new guys
    Sometimes days are too short

    Advice to ManagementAdvice

    Communication!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Burnout

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Masco Contractor Services full-time (more than 10 years)

    Pros

    If you like long hours with little to no additional compensation and like to stay in the same position for 10+ years this company is for you.

    Cons

    Borders on hostile work environment, Little to no operational expertise. Too heavily focused on computer systems and IT. Way too little position (job title) development.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    This looks great on paper, but hey, so does socialism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work Order Support in Barrington, NJ
    Current Employee - Work Order Support in Barrington, NJ

    I have been working at Masco Contractor Services full-time (more than a year)

    Pros

    Some employee incentives, flexibility with schedule, matching 2.5% of 401k, discounts with major brands as you will work for the parent company

    Cons

    Your pay is not a set figure. You will be hired to do one thing and trained to do another-in a different pay scale. Example is being hired for reception and doing order management. Loyalty will hurt you. If you are part of the original company before MCS took over, you have a number and they have already begun to do layoffs and firings nation wide. In a particular division, there have been demotions, firing of original staff (who know the business and products backwards and blindfolded), and bringing in new positions and filling them with people who have no construction background or desire to learn. The process from start to finish for a project seems so streamlined but is set up for failure in the real world. This is the result of the new management team.

    Advice to ManagementAdvice

    Educate yourselves on the industry before you make changes to structure, processes, and office support affecting jobs of many people nationwide.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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