Masonicare Reviews

Updated June 23, 2015
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3.1
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Stephen B. McPherson
21 Ratings

28 Employee Reviews

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  1. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Masonicare (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been with the company for almost 20 years and have had the ability to advance within.

    Cons

    Benefits have diminished over the years as with all other companies.

    Advice to Management

    Listen to the employees about the concerns they bring forward. They are the front line and see first hand how things are affecting our residents.


  2. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Masonicare

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Superiors are easy to talk to

    Cons

    I really have no complaints


  3. employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Masonicare full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    A great place for patients clients

    Cons

    be cautious for work employment


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Masonicare

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great patient centered care! Employees really care about their patients

    Cons

    Poor management choices. No one to help you when you need help. Understaffed & underpaid

    Advice to Management

    Retain your employees by listening to their needs better. Find solutions to problems


  6. Helpful (1)

    Early 2000's started out great. 2015 needs much to be desired!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Staff
    Current Employee - Clinical Staff

    I have been working at Masonicare

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Fantastic staff from house keepers to nurses. A well known history of caring. Nice grounds, good free parking, excellent elder care.

    Cons

    Expectations of clinical staff are way too high! Recycling of nurses and CNAs for openings over and over Is creating serious burn out. Little hope in sight.

    Advice to Management

    Band aids don't work. Management needs to fix the staffing issues once and for all.


  7. Helpful (2)

    Do not work here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Masonicare part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers. Patients and Families. Nice grounds and free parking.

    Cons

    Everything Else. Staff cannot afford to get sick because of lousy benefits. What family can afford a 5.000 deductible? I had to give it one star for the campus

    Advice to Management

    Get rid of 332. We do not care to build a tower or if we are a square or line!
    Stop eliminating the staff. Look at upper management and their high salaries


  8. Helpful (4)

    Not Satisfied - See HR? That's a Joke

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wallingford, CT
    Current Employee - Anonymous Employee in Wallingford, CT

    I have been working at Masonicare

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Until management change it has one of the most respected long term care and rehab facilities in CT, with every kind of service conveniently located on a beautiful accessible campus. HR was available to resolve complaints and conflicts. Patients and staff were caring and had with genuine relationships. The wishes of residents and families were respected. There was a quality of life for residents and staff. I can no longer refer friends and family to Masonicare in good conscience.

    Cons

    Under new management Masonicare has lost it's long standing genuine culture and has been subjected to a make-over with the imposition of a phoney culture, cut backs, positions being eliminated, firing dedicated employees including one who worked there for 49 years. Two employees died last month after being subjected to stressful conditions. Every negative review says see HR which is a joke since they now act as the executioner rather than problem solvers. Notice that positive reviews are written by recruiters who are very young and replacing dedicated workers with young inexperienced applicants who are put in management roles.

    Advice to Management

    The manager know how great MHC once was. You have already lost some of the best employees and MHC's reputation has declined. I am not sure that you can ever undo the damage. By investing your efforts to capture the private pay market, you are sacrificing the quality of life for residents and staff and Masonicare's once stellar reputation.


  9. Helpful (5)

    Company has great potential but cannot seem to get it together

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support in Wallingford, CT
    Current Employee - Support in Wallingford, CT

    I have been working at Masonicare full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some great co-workers; Salaries good in certain areas; provide good services to some

    Cons

    No room for growth in most areas; No consistency throughout continuum when it comes to treatment of employees; Management tries to push a culture change that is truly a joke; Have to use your PTO time if there is a bad storm and cannot make it to work even with state roads closed; High school mentality prevails even with management - if you are not part of the "clique", you are not treated as well. If you have an issue and try to go to HR to find resolution, you may be told "well I guess it might be time for you to find a new job elsewhere". Have lost some good mid-level clinical management who realize things are not what they could be.

    Advice to Management

    Practice what you try to preach. You speak of transparency yet even the board of directors is not given all the information. Stop with the individual agendas and work as a team instead of eliminating anyone who challenges the agenda and may actually have some good ideas. Get your marketing team to actually get referrals in the door and you might see things turn around. Stop with all the useless meetings that go nowhere.


  10. Helpful (1)

    Exceptional company to work for and truly the best in customer care for their residents, highest standards in every area

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Coordinator in Wallingford, CT
    Current Employee - Communications Coordinator in Wallingford, CT

    I have been working at Masonicare part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    competitive wages, very friendly and warm atmosphere, stability in your position, room to advance, long lasting career positions, Compassionate and reassuring staff in all needs for the residents, a place where only the best for Mom will do

    Cons

    Keeping calm during stressful emergencies

    Advice to Management

    very happy with management and company as a whole


  11. Helpful (6)

    Phoney "Kindness Culture" took the CARE out of Masonicare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Wallingford, CT
    Current Employee - Registered Nurse in Wallingford, CT

    I have been working at Masonicare full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice location, beautiful campus, many services and levels of care. Once was the best and a facility that I used to recommend.

    Cons

    Masonicare until recently was a great place to work. Residents and employees were respected and the care was well coordinated. The nurses and CNA's treated the residents like family and worked as a team. The doctors and social workers were accessible and communicated with residents, families and the team. There were lots of meaningful and fun activities for residents. It is easy to care for residents and rehab patients who are satisfied and staff has time to stop and relate to them. There have been major changes in administration and they have introduced a phoney culture to replace the long standing Masonic atmosphere of collaboration and sincere respect. They have fired or harassed employees who have been there a long time into quitting. They have cut back coverage and hired young inexperienced staff. The response to other complaints has been to talk to HR. That must be a joke because HR is complicit in driving staff out and humiliating dedicated workers who really care about the residents. It is really tragic how the change in leadership and their callous regard for the staff and residents has destroyed a once well respected facility. The administration has a five year plan to build upscale retirement communities for private pay and are sacrificing the long term care services and rehab to reach their delusional goals. The word is out in the community and Masonicare's reputation has been tarnished.

    Advice to Management

    It is too late to fix the damage. You have lost so many dedicated workers and the rest of the staff is operating in a hostile work environment. Management is supposed to be supportive and want employees to succeed. This management have little understanding of jobs they are supervising and keep creating new policies and change them daily. They clearly do not know how much damage they are doing. Your open forum is demeaning and a lecture on values that we had before you created a hostile work environment. You preach "kindness" and but have no appreciation for staff who have been dedicated for years and treat us like children.



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