MassMutual Reviews in Chicago, IL

Updated May 14, 2014
Updated May 14, 2014
301 Reviews
3.1
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
126 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 16 reviews)

  • They try to convince you that success relies in making friends and family become your clients (in 5 reviews)

More Highlights

8 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company with unlimited opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiting Intern  in  Chicago, IL
    Current Employee - Recruiting Intern in Chicago, IL

    I have been working at MassMutual as an intern for less than a year

    Pros

    I started out as a Recruiting Intern and was offered a full time opportunity. My support team was amazing. I assisted the Executive Recruiting Director and Recruiting Director on human resource activities and daily recruiting duties. I learned strong and weak points about myself that have benefited my progress with the company. I have grown educationally as well as professionally working with Hoopis leadership team and partners.

    Cons

    The company is still in the development process so their is a lot of change to adapt to.

    Advice to ManagementAdvice

    Continue to assist your agents, interns, and staff in bettering themselves and you will always have a dedicated team of workers

    Recommends
    Positive Outlook
  2.  

    Great company, tough to get going

    Former Employee - Anonymous Employee  in  Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at MassMutual full-time for more than a year

    Pros

    Great company and people to work with

    Cons

    It is tough starting out and building your own practice. Lots of help but you will either have to cold call or go after family and friends

  3. 1 person found this helpful  

    Run and Hide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Chicago, IL
    Former Employee - Financial Services Representative in Chicago, IL

    I worked at MassMutual full-time for more than a year

    Pros

    Met some nice people and thats it,

    Cons

    Place is run like a puppy mill,They charge for phone calls,business cards,envelopes and a desk fee.They make you work with a partner who takes half the fee after you set up appt.Management hopes you leave so they can pick up your renewal fees.Also be careful what you sign in way of contracting.They prey on young college kids to get the parents and friends to sign up,and once that is done so are you.They provide no leads or financial support.STAY AWAY!!!!!!!!!!!!!!!

    Advice to ManagementAdvice

    Get out of your office and help people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Financial Service Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Professional  in  Chicago, IL
    Former Employee - Financial Service Professional in Chicago, IL

    I worked at MassMutual full-time for less than a year

    Pros

    Extremely flexible time. Choose your own market and client. No earning cap.

    Cons

    No base pay. Monthly $140 fee to be a full-time agent. Lots of calling required to survive. Friends and familes become your business.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Nice Place

    Current Employee - Intern  in  Chicago, IL
    Current Employee - Intern in Chicago, IL

    I have been working at MassMutual full-time for less than a year

    Pros

    Extreme flexibility (potential con if abused)
    -OPPORTUNITY to make a lot of money
    -Chance to help people
    -Your own business

    Cons

    100% comission
    -Takes a couple YEARS to build business
    -Lots of cold calling/phoning
    -Learn as you go
    -SPLIT comissions when starting out
    - ~70% turnover = your clients go to someone else when you decide to change careers

    Advice to ManagementAdvice

    This is a VERY tough business, but if you stick the first couple years of learning out, you can be very successful. Have a good +/-6 months of fallback savings to cover bills/ expenses when starting out.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to start a career in life insurance

    Current Employee - Financial Services Professional  in  Chicago, IL
    Current Employee - Financial Services Professional in Chicago, IL

    I have been working at MassMutual full-time

    Pros

    Senior managememt really cares about you and wants you to succeed. Excellent training, mentoring programs, competitive commision structure, could be a great career for someone who is good at building a book of business. Solid and stable company. Great people to work with. Everyone is really geniune and knowlegable. Very professional work setting.

    Cons

    Tough industry, have to be good at prospecting, no base salary, have to pay for your own marketing, turn over high.

  8.  

    Very positive organization that works with the sales team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional  in  Chicago, IL
    Current Employee - Financial Services Professional in Chicago, IL

    I have been working at MassMutual full-time for more than 3 years

    Pros

    as a field agent, I feel like the company works for me. It is nice to feel like they understand how challenging my career is and really work with the sales team.

    Cons

    not a lot of assistance with capital investments. It is very hard to continue to grow, because every dollar is out of your own pocket.

    Advice to ManagementAdvice

    retention isn't that tough, just takes money

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Not really great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate Agent  in  Chicago, IL
    Former Employee - Associate Agent in Chicago, IL

    I worked at MassMutual

    Pros

    -Good products
    -Good presence in the region
    -Good orientation to help small businesses

    Cons

    Not good communication with home office
    Not good set up with general agent. If his/her management fails, who steps in?
    Not ethical in regard to the bait and switch.

    Advice to ManagementAdvice

    Mass Mutual is a multi-billion dollar corporation and should not be bashing former agents on their credit reports.

    No opinion of CEO

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