MassMutual
3.2 of 5 274 reviews
www.massmutual.com Springfield, MA 5000+ Employees

MassMutual Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.2 274 reviews

                             

76% Approve of the CEO

MassMutual Chairman, President, and CEO Roger W. Crandall

Roger W. Crandall

(115 ratings)

57% of employees recommend this company to a friend
274 Employee Reviews
in

Review Highlights

Pros:
  • "Good compensation if you produce, friendly work environment"
    in 12 reviews
  • "Great Benefits along with exam reimbursements if you are in the Actuarial Student Program"
    in 9 reviews
Cons:
  • "They try to convince you that success relies in making friends and family become your clients"
    in 8 reviews
  • "Older culture, try to use your connections for their own, no salary"
    in 9 reviews
  • Show more review highlights

Reviews

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    Intern/Starting as financial adviser

    Intern (Former Employee)

    ProsGreat connections, hands on management, pay to get certified as broker, intensive training program

    ConsOlder culture, try to use your connections for their own, no salary

    Advice to Senior ManagementTake a look at more recent corporate cultures, the cubical feel and old school management style seems out of date. Needs more of a fun and exciting atmosphere.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Great company, terrible local management

    Career Agent (Former Employee)
    Raleigh, NC

    ProsMassMutual is a great company w. very competitive products and services.

    ConsLocal mgt. for the Raleigh-Durham agency simply cannot be trusted at all. Very adept at going back on their word and burning bridges. With a flame-thrower.

    No, I would not recommend this company to a friend

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    Great company, tough to get going

    Anonymous Employee (Former Employee)
    Chicago, IL

    ProsGreat company and people to work with

    ConsIt is tough starting out and building your own practice. Lots of help but you will either have to cold call or go after family and friends

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    Great Opportunity

    Career Agent (Current Employee)
    Maumee, OH

    ProsGreat lifestyle and product value to clients - excellent sales training

    ConsMust pass life and securities test - must be willing to telemarket to get started

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    financial representative

    Financial Services Representative (Former Employee)
    Bethesda, MD

    Prosflexible schedule place to work with compesation.

    Consonly commission and no salary.

    Advice to Senior Managementno comment for advice to management

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    1 person found this helpful  

    Excellent Leadership Team, but some middle management DUDs at the corporate office in Springfield

    Assistant Vice President LEAN Change Leader (Former Employee)
    Springfield, MA

    ProsExcellent benefits package; opportunity to experience many different business area functions; Leadership Team with a clear vision of the future and willing to invest to get there; great facilities and employee amenities on campus; pleasant grounds and surroundings; excellent security. Company is positioned well for future growth.

    ConsWhile the company promotes an open culture of coaching and feedback, some middle management in the company's Center of Excellence is mostly about negative feedback and rarely coaches direct reports on how they can get better in their role. As a mutual company it's less like a smaller private company and more like a Fortune 500 with similar bureaucracy and politics.

    Advice to Senior ManagementContinue with the current strategic direction, you're on the right track.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    My experience was outstanding.

    Financial Professional (Former Employee)
    Portland, OR

    ProsThe training was superb and in depth. Daily training sessions on everything from proper communication rto marketing strategies. The office atmosphere will vary depending on location, but for my office I felt at home immediately. There is a team mentality that contributed to my success.

    ConsLike any financial services position based on commission it does get difficult to maintain consistency. You just have to have the patience/resources to put in the time to succeed, because immediate success is very rare.

    Advice to Senior ManagementContinue being involved in the lives of your employees. It worked thus far.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Financial Advisor

    Financial Advisor (Current Employee)

    ProsMassMutual allows there agents to broker other insurance carriers. MassMutual allows Financial Advisors to trade stocks, bonds, mutual funds, etf's, structured products for their clients. MassMutual gives their advisors autonomy to run their own business.

    ConsYou have to pay for your own licenses, computer, mailings, and supplies.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    My experience has been amazing.

    Financial Services Representative (Current Employee)
    Glen Allen, VA

    ProsThese office culture is very upbeat and exciting. With a great benefits plan and leadership support, this company allows its employees unlimited growth opportunities

    ConsIt can sometimes be a little difficult to establish a book of business without a sufficient natural market.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Short

    Sales (Former Employee)
    Richmond, VA

    ProsThey require passing life insurance exams

    ConsManagement has a bunch of stern figures

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at MassMutual reviews and ratings — including employee satisfaction and approval rating for MassMutual CEO Roger W. Crandall. All 274 reviews posted anonymously by MassMutual employees.