MassMutual Reviews

Pros

Opportunities are unlimited and the resources are plentiful. You can work solo or easily find others willing to team up. Nearly every area of expertise is represented by someone in-house.

Cons

Difficult to get up to speed quickly enough to survive. Some managers have too many reports, making it difficult to get enough face time.

Advice to Senior Management

I suggest you hire more managers.

Pros

excellent professional environment and enjoyable experience

Cons

difficult barriers to entry and some annoying coworkers--mostly pleasant, though.

Pros

Great compensation scheme. Encouraging coworkers. Can be your own boss.

Cons

Poor Training. Company portrays a fully functional financial services provider, when it really only functions by selling insurance through its advisors.

Advice to Senior Management

Provide more support and help to advisors that are new to the business

Pros

Company financial strength ($1.33B Dividend recently announced)
Excellent work environment.
Outstanding leadership and executive team. High degree of integrity and responsibility.
Industry leader with first class offering of services and products. (able to offer best solutions for clients not only MassMutual products, not captive agents)
Rewarded and recognized for efforts and performance.
Opportunities to advance based on performance, desire and professional goals.

Cons

Like other companies in the industry, the first year or two are not easy.

Pros

Great place to have family. Very nice people. Low pace.

Cons

Lack of enough competent managers and workers.

Pros

Great leadership from management. They allow room for independence and creativity. I like how I don't get micromanaged, and get recognized for my achievements

Cons

Due to the nature of the business, there's a high turnover rate so it's depressing seeing people go. We are in the process of hiring more managers, but it needs to get done quicker.

Advice to Senior Management

Keep doing what you are doing, and find more ways to hire experienced producers to help the new entry level agents.

Pros

THe best reason to work at Mass Mutual would be to have more freedom within your field. It was fun.

Cons

The biggest downside I experienced while working at Mass Mutual was the lack of guidance or direction from my sales manager.

Advice to Senior Management

My advice to management in regards to leadership, would be to have your sale's managers give more guidance and direction.

Pros

Great pay, flexible hours, decent benefits, good cafeteria, convenient free parking, health club, good medical department. That about does it.

Cons

Inadequate training, lack of current documentation, clique-ish structure and access to resources, poor control of testing and production environments, significant understaffing.

Advice to Senior Management

Treat your employees as assets, not liabilities. There is a definite lack of structure and procedures need to be clarified and enforced.

Pros

If you want to make money its possible to do so. If you have any doubts, don't forget that you are in sales.

Cons

They don't care how you do it, as long as you bring a check you are the man. Not the way someone can sustain a career in my opinion.

Advice to Senior Management

Please do remember that some people care about the work they do, especially when it is regarding someone's hard-earned dollars.

Pros

Good solid company, been around a long time

Cons

Health Insurance has been a nightmare, Mass changed to Huge Deductables and after meeting our deductable, they cancelled our Cobra Insurance. Guess they really don't want their employees or former employees to use the insurance. Called Mass about issues with their Cobra administrative company and was blown off. If this is how they treat their policy holders when they have a problem, good luck.

Advice to Senior Management

Treat your former employees better. Myself, family and friends are still policy holders, but probably not for long.