MassMutual Reviews

Updated July 3, 2015
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3.3
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Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
150 Ratings

Pros
  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)

  • Good Benefits (tuition assistance) and amenities on site (in 8 reviews)

Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, completely commisisons (in 9 reviews)

More Pros and Cons

368 Employee Reviews

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  1. Helpful (1)

    Relationship Manager

    Former Employee - Customer Relationship Manager in Agawam, MA
    Former Employee - Customer Relationship Manager in Agawam, MA

    I worked at MassMutual (More than 10 years)

    Pros

    Company Pros are flexible work schedules, extended family medical leave, benefit packages as well as company match. These are GREAT perks.

    Cons

    Lack of Diversity in Management


  2. Love my job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Compensation, the nice people and great benefits are amazing with good opportunities
    People
    Benefits
    Scheduling
    Holidays

    Cons

    None I have had absolutely no bad experience with the company
    None
    None
    None
    None

    Advice to Management

    Thank you for all your help


  3. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Saint Louis, MO
    Current Employee - Financial Advisor in Saint Louis, MO

    I have been working at MassMutual (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company is very supportive. They have financed all of my license exams and are encouraging every step of the way.

    Cons

    This company does not do draws, financial stipulations or anything like that. Great company to work for though.

    Advice to Management

    I would say keep up the good work. You guys know what youre doing and now thanks to you, so do I!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Client Services Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for; Constant increases to salary; Upper management really does take employee issues into consideration

    Cons

    Hardly any. The phone calls are sometime annoying and vacation time has to be scheduled a year in advance.


  6. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA

    I have been working at MassMutual full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefit package: retirement plan, education reimbursement and compensation.

    Cons

    No significant cons to report on other than better defining career paths in IT (see advice to management)

    Advice to Management

    Look more into providing better defined career growth opportunities in IT which will ensure talent retention.


  7. It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Little Rock, AR
    Current Employee - Financial Services Representative in Little Rock, AR

    I have been working at MassMutual

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Large, established company. Excellent, company laptop was provided. MassMutual has a strong online presence. They provide tools necessary to become successful.

    Cons

    The life insurance industry is a very difficult segment to get started in because it is so saturated. 100% commission pay, so if you don't sell, you don't get paid.


  8. Life Insurance Underwriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Fast growing company.

    Cons

    Constant unrealistic production quantity and quality expectations. Expected to produce at high level while auditing standards are continually made more challenging.

    Advice to Management

    Would advise choose quality over quantity. If you want your underwriting perfect, you well need to allow the time for perfection.


  9. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual (More than 3 years)

    Pros

    Excellent formal training classes and on line programs. A good opportunity for a self motivated hard working person to have career growth potential.

    Cons

    Commission only it's a good idea need to have several months of savings before starting this position. Long hours and need to work some nights and occasional Saturday's.

    Advice to Management

    As with most firms there were some good managers and others who were too demanding and not good at being patient or being good teachers.


  10. This job helps people and families plan and achieve financial goals and provides accountability.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    This company is wonderful

    Cons

    There are no cons to this business


  11. can be a good career, but low chances of success

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    you get a chance to own your own book of business, flexible work schedule. if you have prior connections it can help get you started. If you can get a nice pipeline up and running it can be fairly lucrative.

    Cons

    Pure commission so if you don't bring in business you don't get paid. Can be stressful and difficult when working colder markets. it it a shotgun approach to basically see what sticks,. The turnover in the industry is very high for this reason. Don't go in unless you're willing to work hard. And even then you still might not make it.

    Advice to Management

    they provide great support but managers change frequently as people come and go quite often.



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