MassMutual Reviews

Updated April 23, 2015
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3.1
369 Reviews
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Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
154 Ratings

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)

Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Financial Services Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time

    Pros

    Great company, great life insurance products and great employee benefits

    Cons

    Very competitive and lone wolf type of work. Lacks team building

    Advice to Management

    More team building and working towards overall goals vs just personal goals

  2. FA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company to work for.

    Cons

    They should offer base pay

  3. Great management team, great sales training, incredibly difficult business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor in San Francisco, CA
    Former Employee - Financial Advisor in San Francisco, CA

    I worked at MassMutual full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Best of breed sales training.
    Gorgeous downtown office.
    Fantastic management team.
    Great upside financial potential.

    Cons

    Sink or swim mentality.
    All out-bounding / cold calling at first.
    No base salary, all commission based.
    Very easy to feel overwhelmed at first.

    Advice to Management

    Spend more time ramping your reps. Reduce turn-over by being more selective with who you hire, give them more runway (base salary), utilize other tools to help them build a pipeline from day one. The "friend and family" pipeline is inherently uncomfortable to most.

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  5. advisor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    good atmosphere and people with great support but lacks training structure. great GA. could be some changes in our office that i wouldnt like

    Cons

    high monetary hurdles, lots of un paid time, only for success driven motivated people. required thousands of phone calls

  6. This is a great company. I enjoyed all my years working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Consultant in Springfield, MA
    Former Employee - Marketing Consultant in Springfield, MA

    I worked at MassMutual full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, great people work there.

    Cons

    Depending on your position it can be very busy and stressful at times, but the pros still out way cons.

    Advice to Management

    None. My experience the management overall stayed on top of things and kept a good pulse on what employees did.

  7. Best company ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant
    Current Employee - Executive Assistant

    I have been working at MassMutual full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people and especially management are just AWESOME.
    Salary
    Work-life balance & flexibility
    Benefits

    Cons

    Some communication issues around technology but other then that can't find any cons so far after 3 years!

    Advice to Management

    Keep up the great work. Very proud to work here!

  8. Business startup for west coast office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at MassMutual full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Very Pleasant staff, nice working environment

    Cons

    Lack of support from home office, disorganized.

    Advice to Management

    Staff more appropriately to serve the client

  9. Mass Mutual is a fair place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Architect in Enfield, CT
    Current Employee - Solution Architect in Enfield, CT

    I have been working at MassMutual

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people, excellent leadership with vision

    Cons

    Less than average pay for highly-skilled, highly-experienced

    Advice to Management

    Need to raise the median salaries

  10. Insurance Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Sales in Pittsburgh, PA
    Former Employee - Insurance Sales in Pittsburgh, PA

    I worked at MassMutual

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Big opportunity if you like cold calling

    Cons

    Very little support from management

    Advice to Management

    Follow through on you recruiting promises

  11. Jobs should not cost you money.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Grand Rapids, MI
    Former Employee - Financial Services Representative in Grand Rapids, MI

    I worked at MassMutual full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Set your own hours. Good management team.

    Cons

    They start charging you to use the office after a short time. All commission. Hard to sell life insurance.

    Advice to Management

    If you want new blood, you need to have a longer training program for new hires.

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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