MassMutual

www.massmutual.com
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MassMutual Reviews

Updated February 24, 2015
Updated February 24, 2015
349 Reviews
3.1
349 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
147 Ratings

Review Highlights

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    This is what you make of it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Representative in Raleigh, NC
    Current Employee - Registered Representative in Raleigh, NC

    I have been working at MassMutual

    Pros

    Great opportunity to start a business without much start-up costs.
    The management is engaged in my success.
    If you go all in, it will pay off.
    Great company. Great Products. Great support.

    Cons

    This is a very difficult career to get started. But everyone knows this going in.
    The people that complain about this company or any other similar type of company did not do what they said they were going to do and weren't tough enough to do this anywhere, much less here.
    It does not happen overnight.

    Advice to ManagementAdvice

    Cut the people from the firm who don't do what they say they are going to do.
    Spend more time with the people who are making every effort to make this work.
    Keep growing and telling your great story.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    While working at Mass Mutual I was treated and respected with nothing more the top notch respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health and Life Insurance in Scottsdale, AZ
    Current Employee - Health and Life Insurance in Scottsdale, AZ

    I have been working at MassMutual part-time (less than a year)

    Pros

    A couple of good reasons to work here is for success, professionalism and top tier work environment.

    Cons

    The biggest challenge of working here was not getting a lot of help prior to testing.

    Advice to ManagementAdvice

    Set up some way of getting help while preparing for the many exams one will have to take.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I needed more support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Sales in Pittsburgh, PA
    Current Employee - Insurance Sales in Pittsburgh, PA

    I have been working at MassMutual

    Pros

    I join mass mutual because they said there was a great upside. They also promised that they would train me.

    Cons

    There was no follow through on training from management. I was left to learn everything myself.

    Advice to ManagementAdvice

    Build a training program. Help your new hires get off the ground. It seems like you are only interested in recruiting.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    High expectations for employees but no same commitment from company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at MassMutual full-time (more than a year)

    Pros

    You can learn a few things for example planning. You learn why these insurnace companies make so much money.

    Cons

    Training sucked. If i didnt have previous experince i dont know how i would make it. They charge agents for everything and dont help out. Might as well open your own firm. Managers only want to sell whole life

    Advice to ManagementAdvice

    Don't focus just on one product. Invest money for traning. Help agents delegate tasks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    People were helpful, however no base salary, all commission. People will not be satisfied with slow start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Philadelphia, PA
    Former Employee - Financial Services Representative in Philadelphia, PA

    I worked at MassMutual full-time (less than a year)

    Pros

    People are helpful when you are starting out

    Cons

    No base salary which one needs out of college, all commission

    Advice to ManagementAdvice

    Have a small base salary for recent college grads.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Total sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finanxi Advisor in Salt Lake City, UT
    Current Employee - Finanxi Advisor in Salt Lake City, UT

    I have been working at MassMutual full-time

    Pros

    Base salary
    Decent training
    Location

    Cons

    All cold calls
    Contacting natural market

    Advice to ManagementAdvice

    Give new employees leads

  8.  

    Stable, Comfortable, but not what I wanted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Specialist in Springfield, MA
    Former Employee - Communications Specialist in Springfield, MA

    I worked at MassMutual full-time (more than 3 years)

    Pros

    Good salary
    Good benefits
    Standardized corporate ladder for a clear career path
    Great work-life balance

    Cons

    Far too corporate
    You're a cog in a big machine, and nothing more
    Suffocating, conservative culture
    No room for creativity or passion
    Everything is surrounded by red tape

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Good Company, however favorites and nepotism is alive and well.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Customer Service Representative in Springfield, MA
    Former Employee - Customer Service Representative in Springfield, MA

    I worked at MassMutual full-time (more than a year)

    Pros

    good benefits, paid vacation first year is 2 weeks, gym on site, huge cafeteria, 401k match 5%, HSA account

    Cons

    hard to move up, the little mistakes are brought to your attention a lot with hardly ever praise, the higher ups get heated underground garage, everyone else has to walk a mile in the snow to reach the building. they are growing the presence out in Arizona and slowing down new training classes for spfld.

    Advice to ManagementAdvice

    dont be friends with the people you are managing. It makes it difficult for the ones you arent social with outside of work. It makes work uncomfortable.

    Doesn't Recommend
    Approves of CEO
  10.  

    Insurance and Financial Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at MassMutual full-time (more than 5 years)

    Pros

    Worked in a captive office supervising and managing insurance agents. Good work-life balance with great relationship with General Manager. Family like atmosphere in office with good support.

    Cons

    To much freedom for agents. Difficult to get them to produce. High end expensive products. WL.

    Advice to ManagementAdvice

    Provide better lead generation for better qualified sales opportunity.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Lots of smart FLAs, senior management is disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Specialist in Springfield, MA
    Current Employee - Systems Specialist in Springfield, MA

    I have been working at MassMutual full-time (more than 10 years)

    Pros

    Large budget to use on many,many projects. Lots of assets at your disposal. Pay is good. Bonuses are good.

    Cons

    Constant reorganization a never address the root of a problem. MMWay is over burdening teams with work that does not benefit out customers.

    Advice to ManagementAdvice

    You ask for input from FLAs, then do not listen.

    Recommends
    Positive Outlook
    Approves of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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