MassMutual Reviews

Updated March 27, 2015
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3.1
358 Reviews
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Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
150 Ratings

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)

Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. MassMutual Raleigh-Durham Agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (more than 8 years)

    Pros

    Very professionally run agency. Having worked in financial services for many years...I also found their Staff to be very efficient. Responsive to an Agent's needs. And, quick turnaround time when it comes to paperwork processing and their back office Underwriting team.. They're very generous with Marketing dollars if you show results.

    Cons

    Commission based business, of course...

    Recommends
    Positive Outlook
  2. Great company to work for and fantastic team to be a part of!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    My career at MassMutual Raleigh-Durham has been extremely rewarding in all aspects! Management always looks out for the well-being of the entire team and promotes growth in all areas. They are extremely supportive and never hesitant to help in any way that they can. They constantly reward the team with fun group outings such as sporting events, adventurous team exercises, trips, and other great bonuses. The work environment is a perfect balance of dedicated hard work and exciting energy. The variety of career opportunities and the benefits/compensation are fantastic, as well. Working for a company and Management that looks out for and takes such great care of their staff only makes me want to work ten times harder in return. I'm very thankful and appreciative to be a part of such a fast growing and wonderful team!

    Cons

    I do not have any cons.

    Advice to ManagementAdvice

    Thank you for everything that you do! Keep up the great work! :)

    Recommends
    Positive Outlook
  3. MassMutual was a great milestone in my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY

    I worked at MassMutual

    Pros

    You get to work with intelligent coworkers who are very professional and happy to teach you what they know. Working there was very fulfilling and it's a great atmosphere to work in.

    Cons

    I have no cons to mention.

    Advice to ManagementAdvice

    Management were great. There were a lot of leaders who are willing to mentor you.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    It depends on the agency but overall MassMutual is a great firm to work for. They have great products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Richmond, VA
    Current Employee - Financial Advisor in Richmond, VA

    I have been working at MassMutual full-time (more than 5 years)

    Pros

    Ability to have true control over your practice and focus on your desired areas whether it is investments, financial planning, insurance, or retirement services. Great culture and the best insurance products on the market. The richmond agency had great training.

    Cons

    Like most firms, you are completely responsible for generating leads and it is 100% commission after a financing period.

    Advice to ManagementAdvice

    have a more uniform training program nationwide and make it easier for agents to switch agencies.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Overall I training was not great. but if you work hard you could make good money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Pasadena, CA
    Current Employee - Financial Services Representative in Pasadena, CA

    I have been working at MassMutual full-time (more than a year)

    Pros

    Opportunity for growth, plethora of different products offered

    Cons

    Bad training, low retention, focus on friends and family.

    Advice to ManagementAdvice

    Offer a base to advisers and you will be able to attract better talent and keep a hire retention

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. Fun job for the right person

    Current Intern - Recruiter in San Jose, CA
    Current Intern - Recruiter in San Jose, CA

    I have been working at MassMutual as an intern (less than a year)

    Pros

    Flexible schedule
    Hands off management approach
    Bonuses

    Cons

    Running out of applicants
    Limited access to databases

  8. Good company but not enough growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    great job out of college

    Cons

    commission based pay, low growth

    Advice to ManagementAdvice

    focus on career growth

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Very political, not interested in new ideas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Quality Manager in Springfield, MA
    Former Employee - Project Quality Manager in Springfield, MA

    I worked at MassMutual

    Pros

    Many employees have been there for many years.

    Cons

    Too many old school ideas.

    Advice to ManagementAdvice

    Try working with new technology and be open to changing with new technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    This is what you make of it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Representative in Raleigh, NC
    Current Employee - Registered Representative in Raleigh, NC

    I have been working at MassMutual

    Pros

    Great opportunity to start a business without much start-up costs.
    The management is engaged in my success.
    If you go all in, it will pay off.
    Great company. Great Products. Great support.

    Cons

    This is a very difficult career to get started. But everyone knows this going in.
    The people that complain about this company or any other similar type of company did not do what they said they were going to do and weren't tough enough to do this anywhere, much less here.
    It does not happen overnight.

    Advice to ManagementAdvice

    Cut the people from the firm who don't do what they say they are going to do.
    Spend more time with the people who are making every effort to make this work.
    Keep growing and telling your great story.

    Recommends
    Positive Outlook
    Approves of CEO
  11. While working at Mass Mutual I was treated and respected with nothing more the top notch respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health and Life Insurance in Scottsdale, AZ
    Current Employee - Health and Life Insurance in Scottsdale, AZ

    I have been working at MassMutual part-time (less than a year)

    Pros

    A couple of good reasons to work here is for success, professionalism and top tier work environment.

    Cons

    The biggest challenge of working here was not getting a lot of help prior to testing.

    Advice to ManagementAdvice

    Set up some way of getting help while preparing for the many exams one will have to take.

    Recommends
    Positive Outlook
    Approves of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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