MassMutual

www.massmutual.com
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Employee Reviews

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  1.  

    People were helpful, however no base salary, all commission. People will not be satisfied with slow start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Philadelphia, PA
    Former Employee - Financial Services Representative in Philadelphia, PA

    I worked at MassMutual full-time (less than a year)

    Pros

    People are helpful when you are starting out

    Cons

    No base salary which one needs out of college, all commission

    Advice to ManagementAdvice

    Have a small base salary for recent college grads.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good Company, however favorites and nepotism is alive and well.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Customer Service Representative in Springfield, MA
    Former Employee - Customer Service Representative in Springfield, MA

    I worked at MassMutual full-time (more than a year)

    Pros

    good benefits, paid vacation first year is 2 weeks, gym on site, huge cafeteria, 401k match 5%, HSA account

    Cons

    hard to move up, the little mistakes are brought to your attention a lot with hardly ever praise, the higher ups get heated underground garage, everyone else has to walk a mile in the snow to reach the building. they are growing the presence out in Arizona and slowing down new training classes for spfld.

    Advice to ManagementAdvice

    dont be friends with the people you are managing. It makes it difficult for the ones you arent social with outside of work. It makes work uncomfortable.

    Doesn't Recommend
    Approves of CEO
  3.  

    Stable, Comfortable, but not what I wanted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Specialist in Springfield, MA
    Former Employee - Communications Specialist in Springfield, MA

    I worked at MassMutual full-time (more than 3 years)

    Pros

    Good salary
    Good benefits
    Standardized corporate ladder for a clear career path
    Great work-life balance

    Cons

    Far too corporate
    You're a cog in a big machine, and nothing more
    Suffocating, conservative culture
    No room for creativity or passion
    Everything is surrounded by red tape

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Pass on MassMutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rinancial Advisor
    Former Employee - Rinancial Advisor

    I worked at MassMutual

    Pros

    They are expert at self promotion and manipulating the media..

    Cons

    You cannot believe anything the management promises or says. In regard to their securities brokerage subsidiary, MMLIS, LLC., they continually violate FINRA rules and SEC laws. Most of their people have no idea what they are doing. You can get at least three answers to any question regarding policy and procedures.

    Advice to ManagementAdvice

    Sell the MMLIS, LLC subsidiary to a broker-dealer who knows what they are doing. Start living up to your advertising

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Lots of smart FLAs, senior management is disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Specialist in Springfield, MA
    Current Employee - Systems Specialist in Springfield, MA

    I have been working at MassMutual full-time (more than 10 years)

    Pros

    Large budget to use on many,many projects. Lots of assets at your disposal. Pay is good. Bonuses are good.

    Cons

    Constant reorganization a never address the root of a problem. MMWay is over burdening teams with work that does not benefit out customers.

    Advice to ManagementAdvice

    You ask for input from FLAs, then do not listen.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Insurance and Financial Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at MassMutual full-time (more than 5 years)

    Pros

    Worked in a captive office supervising and managing insurance agents. Good work-life balance with great relationship with General Manager. Family like atmosphere in office with good support.

    Cons

    To much freedom for agents. Difficult to get them to produce. High end expensive products. WL.

    Advice to ManagementAdvice

    Provide better lead generation for better qualified sales opportunity.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Opportunity seems to be for the outsiders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems in Springfield, MA
    Current Employee - Information Systems in Springfield, MA

    I have been working at MassMutual

    Pros

    The HR environment is fairly friendly for a big company. For IT work at home is common allowing you to easily manage things like contractors at home.

    Cons

    The lines of authority and spans of control are very confusing. Frequent, partially thought out, re-orgs have made it difficult to make progress. Promotion and growth opportunities for mid-career professionals seem to be limited as management favors outsiders.

    Advice to ManagementAdvice

    Find better ways to interact with staff. Many of them can make a bigger contribution if you found a way to enable that.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    A few years in and opportunities exist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    offers good benefits, most people are passionate about their work, opportunity to have an impact on culture - as long as the company is committed to making changes

    Cons

    IT changes strategy often and has difficulty engaging all levels of management to ensure success, which leads to frustration

    Advice to ManagementAdvice

    Put competent people in management roles and then encourage professional growth of their respective teams

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Workplace Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual

    Pros

    The independent nature of each agent conveys an element of independence that allows you to determine the best way to accomplish tasks without much micromanaging

    Cons

    There is lacking a sense of responsibility from management regarding the agents operations. Generally if you hit a roadblock, you are on your own.

    Advice to ManagementAdvice

    Find a middle ground that allows you to offer more assistance and guidance to agents

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    Flexible time, great money an great work environment

    Cons

    lack of internal asistance

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MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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