MassMutual Reviews

Updated August 16, 2014
Updated August 16, 2014
292 Reviews

3.2
292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
124 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients (in 8 reviews)

  • Older culture, try to use your connections for their own, no salary (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Career Agent  in  Maumee, OH
    Current Employee - Career Agent in Maumee, OH

    I have been working at MassMutual full-time for less than a year

    Pros

    Great lifestyle and product value to clients - excellent sales training

    Cons

    Must pass life and securities test - must be willing to telemarket to get started

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    financial representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Bethesda, MD
    Former Employee - Financial Services Representative in Bethesda, MD

    I worked at MassMutual full-time for more than a year

    Pros

    flexible schedule place to work with compesation.

    Cons

    only commission and no salary.

    Advice to ManagementAdvice

    no comment for advice to management

  3. 2 people found this helpful  

    Excellent Leadership Team, but some middle management DUDs at the corporate office in Springfield

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President LEAN Change Leader  in  Springfield, MA
    Former Employee - Assistant Vice President LEAN Change Leader in Springfield, MA

    I worked at MassMutual full-time for less than a year

    Pros

    Excellent benefits package; opportunity to experience many different business area functions; Leadership Team with a clear vision of the future and willing to invest to get there; great facilities and employee amenities on campus; pleasant grounds and surroundings; excellent security. Company is positioned well for future growth.

    Cons

    While the company promotes an open culture of coaching and feedback, some middle management in the company's Center of Excellence is mostly about negative feedback and rarely coaches direct reports on how they can get better in their role. As a mutual company it's less like a smaller private company and more like a Fortune 500 with similar bureaucracy and politics.

    Advice to ManagementAdvice

    Continue with the current strategic direction, you're on the right track.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    My experience was outstanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Professional  in  Portland, OR
    Former Employee - Financial Professional in Portland, OR

    I worked at MassMutual full-time for less than a year

    Pros

    The training was superb and in depth. Daily training sessions on everything from proper communication rto marketing strategies. The office atmosphere will vary depending on location, but for my office I felt at home immediately. There is a team mentality that contributed to my success.

    Cons

    Like any financial services position based on commission it does get difficult to maintain consistency. You just have to have the patience/resources to put in the time to succeed, because immediate success is very rare.

    Advice to ManagementAdvice

    Continue being involved in the lives of your employees. It worked thus far.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor
    Current Employee - Financial Advisor

    I have been working at MassMutual for less than a year

    Pros

    MassMutual allows there agents to broker other insurance carriers. MassMutual allows Financial Advisors to trade stocks, bonds, mutual funds, etf's, structured products for their clients. MassMutual gives their advisors autonomy to run their own business.

    Cons

    You have to pay for your own licenses, computer, mailings, and supplies.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    My experience has been amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative  in  Glen Allen, VA
    Current Employee - Financial Services Representative in Glen Allen, VA

    I have been working at MassMutual full-time for more than a year

    Pros

    These office culture is very upbeat and exciting. With a great benefits plan and leadership support, this company allows its employees unlimited growth opportunities

    Cons

    It can sometimes be a little difficult to establish a book of business without a sufficient natural market.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Richmond, VA
    Former Employee - Sales in Richmond, VA

    I worked at MassMutual part-time for less than a year

    Pros

    They require passing life insurance exams

    Cons

    Management has a bunch of stern figures

    Recommends
    Neutral Outlook
  9. 3 people found this helpful  

    Finance Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Newport, RI
    Current Employee - Financial Advisor in Newport, RI

    I have been working at MassMutual full-time for more than a year

    Pros

    No Pros were found. You have to pay to work in this company.

    Cons

    Too much lies are involved. I was certified for life&health insurance, series 7, and series 66, however, they still want me to only sell an whole life insurance product.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Actuary - Continuous Learning and Cohesive Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuary  in  Springfield, MA
    Current Employee - Actuary in Springfield, MA

    I have been working at MassMutual full-time

    Pros

    Work with talented, intelligent, and driven colleagues; excellent work/ life balance; continuous support for further exams (CFA, FRM, Etc), after your FSA designation; great opportunities for growth in traditional and non-traditional roles; very supportive in taking opportunities to round out professional experience. Feel supported and greatly respect of each other. Attrition within Actuarial is very low which speaks loudly to overall satisfaction of an Actuary at MassMutual.

    Cons

    Lean six sigma process moving across MM, but, as we go through problem solving sessions, use some of the time as a team to celebrate success in change managment that we have done as a team...focus on the positives versus what we are doing wrong.

    Advice to ManagementAdvice

    Promote ONE MASSMUTUAL in doing more events that bring the locations together so we can network with others in other business lines and celebrate successes. Excellent ELT that makes themselves approachable! Great company, as the financial success over the last few years highlights.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not good for recent college grad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent  in  Raleigh, NC
    Former Employee - Agent in Raleigh, NC

    I worked at MassMutual full-time for less than a year

    Pros

    Cool people, fun outside events

    Cons

    Promised to be paid but aren't
    100% commission
    Paid for your own license

    Advice to ManagementAdvice

    Good people, just tough for recent college grad

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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