MassMutual Reviews

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3.9
19 Reviews
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
150 Ratings

19 Employee Reviews

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  1. Intern/Financial Services Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Financial Services Professional in Walnut Creek, CA
    Current Intern - Financial Services Professional in Walnut Creek, CA

    I have been working at MassMutual as an intern (less than a year)

    Pros

    The company culture is fantastic! Every member-from the general agent to the compliance officer--are wonderful to work with. There is absolutely no feeling of pressure here (see con). I feel like I'm amongst friends and good acquaintances who are more than happy to guide me through tough processes. My mentor, who is a successful agent, has provided me with indispensable insight for succeeding in the industry. The kind of support you get at this company is priceless. I've also gained a tremendous amount of transferable skill sets and work experience.

    Cons

    This is a low-pressure environment, which for me, is a con since I thrive under pressure. You receive strictly commission-based pay, which may make it or break it for you. If you're well established with about a year's or two worth of living expenses, then you can make this experience very well worth it. HOWEVER, if you're a brand new financial services professional or advisor, then this job may not be suitable--especially if you're self-supporting.

    I would have rated my experience "5 stars" if the position was more welcoming to entry-level candidates, but that's the nature of the beast. Budding financial advisers have a challenging time, but you get that with any company with which you're affiliated. Note that I'm not rating the company itself--I'm rating the position for entry-level candidates.

    Bottom-line: Understand what it really means to be paid solely on commission.

    Advice to ManagementAdvice

    I wouldn't change anything about the management structure.

    Recommends
    Positive Outlook
  2. 1 person found this helpful

    Good company for ambitious people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in San Francisco, CA
    Current Employee - Financial Advisor in San Francisco, CA

    I have been working at MassMutual full-time (more than a year)

    Pros

    You have a flexible schedule and everything you produce is on you. You truly have to earn it. Training received is very strong. Techniques for referral generation are very effective. There is no limit to how much you can make. You truly get to help people make good financial decisions.

    Cons

    VERY difficult to get your practice off the ground when starting. Helps to have a network already in place. no salary, so you have to produce in order to receive supplements and bonuses. Not for shy people, you have to be hungry and willing to push your comfort zones.

    Advice to ManagementAdvice

    there is no set management structure and managers come and go jsut like agents. Otherwise they provide good training and sales support. They usually start out as being top producers so they have insight into how they can help.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great for Macro Financial Planning, Doesn't Pigeon-Hole Clients into Investments Only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Walnut Creek, CA
    Current Employee - Financial Advisor in Walnut Creek, CA

    I have been working at MassMutual full-time (more than a year)

    Pros

    From the outset, I have been most impressed with the quality of people in this organization. The advisors here truly care about their clients and give advice freely. I've never seen that until I came to MassMutual.

    Cons

    If you aren't ready to run a business and the risks associated with it, don't join.

    Advice to ManagementAdvice

    Keep continuing with the mentorship programs. Have more bonding events for new hires.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Glorified Sales Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Professional in San Francisco, CA
    Former Employee - Financial Services Professional in San Francisco, CA

    I worked at MassMutual full-time (less than a year)

    Pros

    -No micro managing
    -Not a 8-5 job
    -good training for sales
    -nice office
    -Products being sold have quality
    -company with long history and well known

    Cons

    -Sales position (i.e. lots of cold calling, soliciting, networking, etc...)
    -Can't trust anyone (everyone out for themselves)
    -No compensation (charged E&O insurance plus office fees)
    -Expected to fail (something like 80% or higher turnover for this job)

    Advice to ManagementAdvice

    Provide more support and infrastructure

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. Tough. This is a FULL Commission sales job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional in Walnut Creek, CA
    Current Employee - Financial Services Professional in Walnut Creek, CA

    I have been working at MassMutual full-time (more than a year)

    Pros

    Make as much $ as you want. You are your own boss.

    Cons

    Sh*t home office staff. People there are just stupid and drag a$$ on everything.

    Advice to ManagementAdvice

    Management can suck it. They only watch out for who they choose.

    No opinion of CEO
  7. 4 people found this helpful

    Great training program to learn how to start your business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in San Francisco, CA
    Current Employee - Financial Services Representative in San Francisco, CA

    I have been working at MassMutual full-time (more than 3 years)

    Pros

    The training program here was great. They taught me not only all the technical training, but how to build an overall plan. My coworkers here were very friendly and helpful. It's really good to be in a place where people hang out with each other and like to help each other out. I feel like it is a great support structure.

    Cons

    Hardest part about this job is to prospect for clients. I've got a lot better with the training they have here so there is a learning curve to become really good at what you do. It feels good when you get it.

    Advice to ManagementAdvice

    I'd like to see management share this training with more people so that there's more brand awareness.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Financial Services Representative in San Francisco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in San Francisco, CA
    Former Employee - Financial Services Representative in San Francisco, CA

    I worked at MassMutual full-time (more than a year)

    Pros

    Good training and mentorship
    management really cares
    if you make it, you make it big - unlimited commission possibility

    Cons

    Very difficult to do well
    No real financial support - income is essentially all commission based; even if you get on the stipend, they are very coy about how easy it is to lose it
    Somewhat though products to sell

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 4 people found this helpful

    Love to work with people who genuinely care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at MassMutual full-time (more than 5 years)

    Pros

    The people you work with care about the work and each other.

    Cons

    Agents come and go ... there's a high turnover rate.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Services Representative in San Francisco, CA
    Current Employee - Financial Services Representative in San Francisco, CA

    I have been working at MassMutual

    Pros

    There is unlimited Income Potential

    Cons

    No structure. Not much managerial support.

    Advice to ManagementAdvice

    More managerial support. More training.

    No opinion of CEO
  11. MassMutual is will help those willing to take the wheel with their own careers, perfect for the go-getters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Services Representative in San Francisco, CA
    Former Employee - Financial Services Representative in San Francisco, CA

    I worked at MassMutual

    Pros

    Helps one develops immense self motivation due to the high pressure nature of the business. Encourages professional networking. Will help hone communication and influencing skills.

    Cons

    Management should spend more 1 on 1 time on teaching representatives concepts in financial planning, placing less emphasis in the process of making the sale to keep employee satisfaction high.

    Advice to ManagementAdvice

    Develop stronger relationships with your reps even with the high turnover rate. Put into place advisor training programs that are more in depth and less surface level. This may help motivate more advisors to stay in the industry with this company.

    Doesn't Recommend
    No opinion of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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