MassMutual Reviews

Updated June 30, 2015
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3.2
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Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
37 Ratings

Pros
  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)

  • Good Benefits (tuition assistance) and amenities on site (in 8 reviews)

Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, completely commisisons (in 9 reviews)

More Pros and Cons

76 Employee Reviews

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  1. Helpful (1)

    Relationship Manager

    Former Employee - Customer Relationship Manager in Agawam, MA
    Former Employee - Customer Relationship Manager in Agawam, MA

    I worked at MassMutual (More than 10 years)

    Pros

    Company Pros are flexible work schedules, extended family medical leave, benefit packages as well as company match. These are GREAT perks.

    Cons

    Lack of Diversity in Management


  2. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA

    I have been working at MassMutual full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefit package: retirement plan, education reimbursement and compensation.

    Cons

    No significant cons to report on other than better defining career paths in IT (see advice to management)

    Advice to Management

    Look more into providing better defined career growth opportunities in IT which will ensure talent retention.


  3. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA

    I worked at MassMutual (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good processes. Good Transparency. Escalations do not reflect on person escalating.

    Cons

    Turbulent times for Project Managers. Many are leaving.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. sr project manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA

    I have been working at MassMutual full-time (More than 8 years)

    Pros

    average work life balance for family person

    Cons

    Limited opportunity of moving up


  6. Claim Examiner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Examiner in Springfield, MA
    Current Employee - Claim Examiner in Springfield, MA

    I have been working at MassMutual full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Lots of extra perks - in-house Starbucks, gift shop, dry cleaners, barber shop, salon, tech bar. Full cafeteria offers price breaks every M.W,F

    Cons

    Multiple systems slow things down and the systems are antiquated; Operations are VERY process-driven which tends to bog things down instead of moving things forward.

    Advice to Management

    Listen to your front line and fully utilize what talents new team members bring to the table. Not leveraging someone's experience in a role that they have performed for another employer for 10+ years because they have not been in place for at least a year is just shooting yourself in the foot.


  7. Overall good place to work but opportunities for improvement too

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA

    I worked at MassMutual full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Awesome benefits OUTSIDE of the medical, which is difficult to accept and very expensive - one option only - take it or leave it

    Cons

    Like any big corporation, lots of internal politics. Very tenured employee base, some of whom seem to benefit from a double standard. Certain managers should be held accountable for their lack of professionalism and inability to work with others in a collaborative manner - but they often are given a pass.

    Advice to Management

    Look at your up and comers - lots of talent there that can run circles around some of your current management if you let them


  8. work in systems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Consultant in Springfield, MA
    Current Employee - Systems Consultant in Springfield, MA

    I have been working at MassMutual (More than 5 years)

    Positive Outlook
    Positive Outlook

    Pros

    Great benefits, great people convinient lication

    Cons

    No career growth.Managers don't take much interest. Too much favoritism

    Advice to Management

    Identify talent and grow your people. Don't just bring people and ignore people who have been loyal to you for so many years.


  9. This is a great company. I enjoyed all my years working there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Consultant in Springfield, MA
    Former Employee - Marketing Consultant in Springfield, MA

    I worked at MassMutual full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, great people work there.

    Cons

    Depending on your position it can be very busy and stressful at times, but the pros still out way cons.

    Advice to Management

    None. My experience the management overall stayed on top of things and kept a good pulse on what employees did.


  10. Very political, not interested in new ideas.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Quality Manager in Springfield, MA
    Former Employee - Project Quality Manager in Springfield, MA

    I worked at MassMutual

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Many employees have been there for many years.

    Cons

    Too many old school ideas.

    Advice to Management

    Try working with new technology and be open to changing with new technology.


  11. Lots of smart FLAs, senior management is disconnected

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Specialist in Springfield, MA
    Current Employee - Systems Specialist in Springfield, MA

    I have been working at MassMutual full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Large budget to use on many,many projects. Lots of assets at your disposal. Pay is good. Bonuses are good.

    Cons

    Constant reorganization a never address the root of a problem. MMWay is over burdening teams with work that does not benefit out customers.

    Advice to Management

    You ask for input from FLAs, then do not listen.



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