MassMutual Reviews

Updated March 27, 2015
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  • Springfield, MA Area
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3.2
67 Reviews
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
150 Ratings

67 Employee Reviews

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  1. Lots of smart FLAs, senior management is disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Specialist in Springfield, MA
    Current Employee - Systems Specialist in Springfield, MA

    I have been working at MassMutual full-time (more than 10 years)

    Pros

    Large budget to use on many,many projects. Lots of assets at your disposal. Pay is good. Bonuses are good.

    Cons

    Constant reorganization a never address the root of a problem. MMWay is over burdening teams with work that does not benefit out customers.

    Advice to ManagementAdvice

    You ask for input from FLAs, then do not listen.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Very political, not interested in new ideas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Quality Manager in Springfield, MA
    Former Employee - Project Quality Manager in Springfield, MA

    I worked at MassMutual

    Pros

    Many employees have been there for many years.

    Cons

    Too many old school ideas.

    Advice to ManagementAdvice

    Try working with new technology and be open to changing with new technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Good Company, however favorites and nepotism is alive and well.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Customer Service Representative in Springfield, MA
    Former Employee - Customer Service Representative in Springfield, MA

    I worked at MassMutual full-time (more than a year)

    Pros

    good benefits, paid vacation first year is 2 weeks, gym on site, huge cafeteria, 401k match 5%, HSA account

    Cons

    hard to move up, the little mistakes are brought to your attention a lot with hardly ever praise, the higher ups get heated underground garage, everyone else has to walk a mile in the snow to reach the building. they are growing the presence out in Arizona and slowing down new training classes for spfld.

    Advice to ManagementAdvice

    dont be friends with the people you are managing. It makes it difficult for the ones you arent social with outside of work. It makes work uncomfortable.

    Doesn't Recommend
    Approves of CEO
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  5. Stable, Comfortable, but not what I wanted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Specialist in Springfield, MA
    Former Employee - Communications Specialist in Springfield, MA

    I worked at MassMutual full-time (more than 3 years)

    Pros

    Good salary
    Good benefits
    Standardized corporate ladder for a clear career path
    Great work-life balance

    Cons

    Far too corporate
    You're a cog in a big machine, and nothing more
    Suffocating, conservative culture
    No room for creativity or passion
    Everything is surrounded by red tape

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. Opportunity seems to be for the outsiders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems in Springfield, MA
    Current Employee - Information Systems in Springfield, MA

    I have been working at MassMutual

    Pros

    The HR environment is fairly friendly for a big company. For IT work at home is common allowing you to easily manage things like contractors at home.

    Cons

    The lines of authority and spans of control are very confusing. Frequent, partially thought out, re-orgs have made it difficult to make progress. Promotion and growth opportunities for mid-career professionals seem to be limited as management favors outsiders.

    Advice to ManagementAdvice

    Find better ways to interact with staff. Many of them can make a bigger contribution if you found a way to enable that.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Intern Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Springfield, MA
    Former Employee - Intern in Springfield, MA

    I worked at MassMutual full-time (less than a year)

    Pros

    Learned a lot, collaborated with other interns

    Cons

    Wish I could have explored other departments

    Advice to ManagementAdvice

    Make more options available for internships

    Doesn't Recommend
    Neutral Outlook
  8. Good company with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre Sales Consultant in Springfield, MA
    Current Employee - Pre Sales Consultant in Springfield, MA

    I have been working at MassMutual full-time (more than 3 years)

    Pros

    Treat employees well and management is easy to wirk with. Great growth opportunity within

    Cons

    Salary is not competitive when you grow within. The company does not have good transparancy

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    You'll need the generous time off...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Springfield, MA
    Former Employee - Systems Analyst in Springfield, MA

    I worked at MassMutual full-time (more than 5 years)

    Pros

    Great PTO right off the bat
    Something new to learn everyday
    Nice colleagues
    Comfortable pay

    Cons

    Health insurance is mediocre
    Aggressive working schedule (a lot of overtime, unsaid 40+ hour work week)
    Aggressive implementation schedule
    Work/Life balance used to be more accommodating, not anymore
    Upper management is a bit clueless
    Far too many meetings

    Advice to ManagementAdvice

    Less meetings
    A lot less meetings

    No opinion of CEO
  10. Systems consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Consultant in Springfield, MA
    Former Employee - Systems Consultant in Springfield, MA

    I worked at MassMutual full-time (more than 3 years)

    Pros

    Good salary, solid reputation, career growth

    Cons

    Good salary, solid reputation, career growth

    Recommends
    Positive Outlook
    Approves of CEO
  11. IT consultant - high turn over punative management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Manager Consultant in Springfield, MA
    Former Contractor - Project Manager Consultant in Springfield, MA

    I worked at MassMutual as a contractor (less than a year)

    Pros

    Interesting work. Qualified workforce. Facility very nice. Very responsive workforce

    Cons

    Punative management. Terminate consultants quickly with no notice. If consultant stay away from there. Processes one area enforces is opposite to what other organizatiobs allow creating failure situations.

    Advice to ManagementAdvice

    Its not 1950. Update management style

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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