Massachusetts Department of Children and Families

  www.mass.gov
  www.mass.gov

Massachusetts Department of Children and Families Reviews

Updated July 26, 2014
Updated July 26, 2014
4 Reviews
3.8
4 Reviews

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  1.  

    Rewarding but hard work for social workers looking for a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Worker in Pittsfield, MA
    Current Employee - Social Worker in Pittsfield, MA

    I have been working at Massachusetts Department of Children and Families full-time (more than 10 years)

    Pros

    Good pay and benefits with upward potential. Lots of room to learn about a wide variety of topics and subjects. Ability to make a positive difference in people's lives.

    Cons

    Very hard work and currently hiring a lot of new staff due to high caseloads. Should improve in 6-12 months but it very hard to do everythingg expected right now (July 2014)

    Advice to ManagementAdvice

    Please stop expecting more all the time, at least wait until the staffing issues are resolved before asking for more, more , more! Good Social Workers are leaving because they can't possibly meet expectations. The best can go elsewhere. Recent managerial decisions which created the caseload crisis is at the expense of your experienced and knowledgeable staff. The best asset we have is an experienced social worker. They don't come in the door with the skills needed often. New staff are trained, and it take 1-2 years to be proficient, 3-5 to really excel.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Great co-workers and opportunity for growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Social Worker in Springfield, MA
    Former Employee - Social Worker in Springfield, MA

    I worked at Massachusetts Department of Children and Families full-time (more than 3 years)

    Pros

    Flexible schedule, great parking, not a 100% sedentary job duty. Great experience

    Cons

    Not progressive, not always allowed to make decisions, emotional work, lots of paper work, not always safe. Lots of responsibility, court involvement that can be intimidating.

    Advice to ManagementAdvice

    Trust in employees more, help employees out more instead of those supervises that stay in office all the time.

    Recommends
    Neutral Outlook
  3. 1 person found this helpful  

    Difficult, draining, but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Worker in Boston, MA
    Current Employee - Social Worker in Boston, MA

    I have been working at Massachusetts Department of Children and Families full-time (less than an year)

    Pros

    the chance to make a difference, to step into a family's life at their worst moments and support them through it. There is also a strong union who advocates for the excellent benefits and good pay, and is working to make the work itself easier and more supported

    Cons

    It's exhausting and sometimes discouraging work, and every office functions very differently. Some are great, some are very disorganized. The general organizational culture will ask you to work as much as you can as long as you can and doesn't always remember self care.

    Advice to ManagementAdvice

    -lower caseloads
    -more attention to self-care and staff support
    -a more realistic approach to comp. time and overtime
    -Your clinical and personal support makes all the difference

    Doesn't Recommend
    Neutral Outlook
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  5.  

    A noble profession, though emotionally challenging, mostly thankless and poorly compensated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Social Worker in Boston, MA
    Current Employee - Social Worker in Boston, MA

    I have been working at Massachusetts Department of Children and Families

    Pros

    This position comes with job security and a good benefits package. Depending on your supervisor, it can be a flexible work environment making it easy to manage family responsibilities. Despite the emotionally challenging nature of the work, the payoff of having a positive impact on a child or family's life can be greatly rewarding

    Cons

    This is a very difficult job. People don't want to hear that they aren't keeping there children safe. You are confronted with emotionally painful situations of child abuse and neglect and on occasion are forced to remove children from their parents. In less dramatic cases you are faced with trying to help people improve their family relationships and address issues of substance abuse, mental health problems and anger management.

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