Massachusetts Eye and Ear Infirmary

www.masseyeandear.org
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Massachusetts Eye and Ear Infirmary Reviews

Updated August 25, 2015
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3.0
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Recommend to a friend
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John Fernandez
6 Ratings

26 Employee Reviews

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  1. Internship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Worked in the Surgicenter, great and friendly staff/co-workers

    Cons

    Somewhat disorganized and sometimes poor communication between departments


  2. Meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Boston, MA
    Current Employee - Pharmacy Technician in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Massachusetts Eye and Ear Infirmary (Less than a year)

    Pros

    this is not so busy hospital because they don't have long term inpatients

    Cons

    very slow, old employees. they are not kept up with most updated knowledge

    Advice to Management

    hire new people with updated knowledge


  3. Helpful (1)

    Admin Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Boston, MA
    Current Employee - Administrative Assistant in Boston, MA

    Pros

    good location, easy interview process, quick hire time, great benefits (except vision)

    Cons

    no room for growth in the administrative side of things, departments very separate and not a lot of communication between them


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting in Charlestown, MA
    Current Employee - Accounting in Charlestown, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Massachusetts Eye and Ear Infirmary full-time (More than 10 years)

    Pros

    People are very nice, it feels like a big family after a while. There have been a lot of changes in our software systems so I am always learning something new. The management in my dept is very supportive and easy to talk to. They always have time or make time to listen to questions or concerns.

    Cons

    Overall too many managers and poor communication in some areas. No employee incentives. Very few opportunities to advance in each department.

    Advice to Management

    Listen to your employees! They are part of what makes a business do well.


  6. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Boston, MA
    Current Employee - Senior Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture and good leaders

    Cons

    Beauracratic and ineffective processes at meei

    Advice to Management

    Look into operations


  7. Nice people typical academic setting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Small, dedicated staff relatively happy place

    Cons

    no parking available, landlocked facility

    Advice to Management

    walk around more and mingle


  8. Helpful (1)

    Disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Ophthalmic Technician
    Current Employee - Ophthalmic Technician
    Doesn't Recommend
    Neutral Outlook

    I have been working at Massachusetts Eye and Ear Infirmary full-time (More than 3 years)

    Pros

    It is always busy so good job security. Usually get lunch although the doctors don't really manage that. They pay for certification.

    Cons

    Disorganized, no plan. HR wants to categorize everyone into boxes. Benefits not great. No reward for efficient work that is well done. No bonus. No team feeling. Disconnect between management and staff. Overbooked. Long patient waits. Inefficient booking. Patients triaged poorly. Not much room to grow.

    Advice to Management

    Train staff appropriately and then keep them! With team building, regular meetings, paths to grow. Time is valuable. Reach out and listen.


  9. Helpful (2)

    Look somewhere else!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Massachusetts Eye and Ear Infirmary full-time (More than 3 years)

    Pros

    Great cafeteria food. Updated computers.

    Cons

    No leadership in this organization. Management does not care about their employees. Constant turnover in many departments due to harassment (that HR doesn't address) and poor leadership. Infrastructure is poor. Benefits aren't great. Managers do not care about work/life balance, unless it comes to them!

    Advice to Management

    Get some training!


  10. great experience in all aspects of healthcare!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Administrative Assistant
    Current Employee - Medical Administrative Assistant
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Massachusetts Eye and Ear Infirmary full-time (More than 5 years)

    Pros

    prestigious company. world renowned. great experience in healthcare. if you are willing to change locations, there are a lot of opportunities for growth.

    Cons

    management and employees are disconnected. employees need more support. employees in the same positions are not held to the same standards. there are a lot of changes coming so hopefully that will start to bridge the gaps. outdates systems but that is a future change as well.

    Advice to Management

    upper management to be more involved in departments. management within the departments to hold each employee accountable to the standards that are set and to be proactive with situations that arise within the department. helping a department to stay on course and to grow and be respected by the community should be a proactive and necessary talent for all who are managing.


  11. great learning experience in working within the healthcare industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant
    Recommends
    Positive Outlook

    I have been working at Massachusetts Eye and Ear Infirmary full-time (More than 5 years)

    Pros

    PRESTIGIOUS COMPANY, WORLD RENOWNED, SPECIALTY INFIRMARY

    Cons

    DIRECT MANAGEMENT IS DISCONNECTED FROM EMPLOYEES. OUTDATED SYSTEMS.



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