Massachusetts Eye and Ear Infirmary

www.masseyeandear.org
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Massachusetts Eye and Ear Infirmary Reviews

Updated April 4, 2015
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3.1
20 Reviews
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John Fernandez
2 Ratings

Employee Reviews

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  1. I enjoyed my experience at the Longwood branch (brand new in 2013) for my six-month co-op as an Ophthalmic Assistant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Ophthalmic Assistant in Boston, MA
    Current Intern - Ophthalmic Assistant in Boston, MA

    I have been working at Massachusetts Eye and Ear Infirmary as an intern (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Working here provides you with many perspectives and angles of a collaborative clinical health care setting.

    Cons

    Some of the employees are not very easy to work with in terms of cooperating.

    Advice to Management

    Have more transparency and solid framework for the roles and expectations.

  2. great experience in all aspects of healthcare!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Administrative Assistant
    Current Employee - Medical Administrative Assistant

    I have been working at Massachusetts Eye and Ear Infirmary full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    prestigious company. world renowned. great experience in healthcare. if you are willing to change locations, there are a lot of opportunities for growth.

    Cons

    management and employees are disconnected. employees need more support. employees in the same positions are not held to the same standards. there are a lot of changes coming so hopefully that will start to bridge the gaps. outdates systems but that is a future change as well.

    Advice to Management

    upper management to be more involved in departments. management within the departments to hold each employee accountable to the standards that are set and to be proactive with situations that arise within the department. helping a department to stay on course and to grow and be respected by the community should be a proactive and necessary talent for all who are managing.

  3. great learning experience in working within the healthcare industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Massachusetts Eye and Ear Infirmary full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    PRESTIGIOUS COMPANY, WORLD RENOWNED, SPECIALTY INFIRMARY

    Cons

    DIRECT MANAGEMENT IS DISCONNECTED FROM EMPLOYEES. OUTDATED SYSTEMS.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A Small Specialty Hospital with Huge Outpatient Clinics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Specialist in Boston, MA
    Former Employee - RN Specialist in Boston, MA

    I worked at Massachusetts Eye and Ear Infirmary full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The benefits are reasonable, the cafeteria was good. Vacation and sick time are separate. Close to the Red Line, 1/2 a mile from North Station.

    Cons

    Although there are leadership meetings once a month, your boss is the conduit between you and the rest of the hospital. High silos create many barriers between departments. People think this is a Partners instituion and it is no.t

    Advice to Management

    Pay attention to the people in the trenches rather than viewing the world from the Executive Suite.

  6. Helpful (2)

    Good learning experience, but position had no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Massachusetts Eye and Ear Infirmary full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It was interesting to learn about hospital politics and functionality. The people were definitely incomparable as everyone I worked with was sweet and went out of their way to assist patients. The department I worked in was always struggling for funding, but through it all, the staff remained optimistic and persistent.

    Cons

    Salary was good as a stepping stone. Benefits were sufficient

  7. Helpful (1)

    Overall positive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse in Boston, MA
    Current Employee - Nurse in Boston, MA

    I have been working at Massachusetts Eye and Ear Infirmary full-time (more than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Patients and MD's are great.

    Cons

    Management is poor. Personal growth is limited, unless you work really hard to advocate for yourself.

    Advice to Management

    Listen to your coworkers

  8. Smaller hospital with more interaction between departments, and more focused mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in Boston, MA
    Former Intern - Anonymous Intern in Boston, MA

    I worked at Massachusetts Eye and Ear Infirmary as an intern (more than a year)

    Recommends
    Recommends

    Pros

    Close proximity of various departments made meetings easy to plan and to attend. Staff is always friendly, and the location in downtown Boston is convenient.

    Cons

    Smaller hospital than MGH, so there are not as many resources (ie: not as much room to grow career-wise).

  9. Short term stay, nice opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Massachusetts Eye and Ear Infirmary full-time

    Recommends
    Recommends

    Pros

    Good benefits, easy to get to with a good staff of employees.

    Cons

    Seem to have a high turn over rate in certain departments.

    Advice to Management

    Address issues of certain departments high turnover rat.

  10. Helpful (1)

    How do we make money from hospital operations?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nurse in Boston, MA
    Former Employee - Nurse in Boston, MA

    I worked at Massachusetts Eye and Ear Infirmary full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The cafeteria serves excellent food at a 10% of discount to employees. Many of the nurses have been with them over 20 years. It provides relatively good care and some care that very few other places are equipped to provide.

    Cons

    My boss considered eating lunch to be a luxury. She very much wanted everyone to work overtime even if someone understood their job and could do it efficiently. The better the quality of your work the more you were given to do. If hospital operations do not make money, then you are going to lose money because the cost of health insurance or another benefit will go up faster than your paycheck.

    Advice to Management

    As more patients get locked into tiered insurance, you need to realize and differentiate yourself as a good value. You are not in the top tier but because people feel you are owned by Mass. General, you are seen as prohibitively expensive.
    There is too much management turnover.

  11. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Massachusetts Eye and Ear Infirmary full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Lots of good people to work with across the organization. The combined healthcare and teaching mission is excellent and provides great motivation. They offer a generous amount of time off. They also offer a pension and reasonable benefits.

    Cons

    A lot of politics, which is to be expected in an academic medical center. This gets especially difficult the higher up the leadership chain you are.

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