Massachusetts Eye and Ear Infirmary

www.masseyeandear.org
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Massachusetts Eye and Ear Infirmary Reviews

Updated July 23, 2015
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3.0
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John Fernandez
5 Ratings

25 Employee Reviews

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  1. Internship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Massachusetts Eye and Ear Infirmary

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Worked in the Surgicenter, great and friendly staff/co-workers

    Cons

    Somewhat disorganized and sometimes poor communication between departments


  2. Admin Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Boston, MA
    Current Employee - Administrative Assistant in Boston, MA

    I have been working at Massachusetts Eye and Ear Infirmary

    Pros

    good location, easy interview process, quick hire time, great benefits (except vision)

    Cons

    no room for growth in the administrative side of things, departments very separate and not a lot of communication between them


  3. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting in Charlestown, MA
    Current Employee - Accounting in Charlestown, MA

    I have been working at Massachusetts Eye and Ear Infirmary full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People are very nice, it feels like a big family after a while. There have been a lot of changes in our software systems so I am always learning something new. The management in my dept is very supportive and easy to talk to. They always have time or make time to listen to questions or concerns.

    Cons

    Overall too many managers and poor communication in some areas. No employee incentives. Very few opportunities to advance in each department.

    Advice to Management

    Listen to your employees! They are part of what makes a business do well.


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  5. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Boston, MA
    Current Employee - Senior Manager in Boston, MA

    I have been working at Massachusetts Eye and Ear Infirmary

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture and good leaders

    Cons

    Beauracratic and ineffective processes at meei

    Advice to Management

    Look into operations


  6. Nice people typical academic setting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Massachusetts Eye and Ear Infirmary

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Small, dedicated staff relatively happy place

    Cons

    no parking available, landlocked facility

    Advice to Management

    walk around more and mingle


  7. Helpful (1)

    Disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Ophthalmic Technician
    Current Employee - Ophthalmic Technician

    I have been working at Massachusetts Eye and Ear Infirmary full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    It is always busy so good job security. Usually get lunch although the doctors don't really manage that. They pay for certification.

    Cons

    Disorganized, no plan. HR wants to categorize everyone into boxes. Benefits not great. No reward for efficient work that is well done. No bonus. No team feeling. Disconnect between management and staff. Overbooked. Long patient waits. Inefficient booking. Patients triaged poorly. Not much room to grow.

    Advice to Management

    Train staff appropriately and then keep them! With team building, regular meetings, paths to grow. Time is valuable. Reach out and listen.


  8. Helpful (2)

    Look somewhere else!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Massachusetts Eye and Ear Infirmary full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great cafeteria food. Updated computers.

    Cons

    No leadership in this organization. Management does not care about their employees. Constant turnover in many departments due to harassment (that HR doesn't address) and poor leadership. Infrastructure is poor. Benefits aren't great. Managers do not care about work/life balance, unless it comes to them!

    Advice to Management

    Get some training!


  9. great experience in all aspects of healthcare!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Administrative Assistant
    Current Employee - Medical Administrative Assistant

    I have been working at Massachusetts Eye and Ear Infirmary full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    prestigious company. world renowned. great experience in healthcare. if you are willing to change locations, there are a lot of opportunities for growth.

    Cons

    management and employees are disconnected. employees need more support. employees in the same positions are not held to the same standards. there are a lot of changes coming so hopefully that will start to bridge the gaps. outdates systems but that is a future change as well.

    Advice to Management

    upper management to be more involved in departments. management within the departments to hold each employee accountable to the standards that are set and to be proactive with situations that arise within the department. helping a department to stay on course and to grow and be respected by the community should be a proactive and necessary talent for all who are managing.


  10. great learning experience in working within the healthcare industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Massachusetts Eye and Ear Infirmary full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    PRESTIGIOUS COMPANY, WORLD RENOWNED, SPECIALTY INFIRMARY

    Cons

    DIRECT MANAGEMENT IS DISCONNECTED FROM EMPLOYEES. OUTDATED SYSTEMS.


  11. Helpful (1)

    A Small Specialty Hospital with Huge Outpatient Clinics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Specialist in Boston, MA
    Former Employee - RN Specialist in Boston, MA

    I worked at Massachusetts Eye and Ear Infirmary full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The benefits are reasonable, the cafeteria was good. Vacation and sick time are separate. Close to the Red Line, 1/2 a mile from North Station.

    Cons

    Although there are leadership meetings once a month, your boss is the conduit between you and the rest of the hospital. High silos create many barriers between departments. People think this is a Partners instituion and it is no.t

    Advice to Management

    Pay attention to the people in the trenches rather than viewing the world from the Executive Suite.



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