Massachusetts General Hospital Reviews

Updated March 24, 2015
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  1. 1 person found this helpful

    Police and Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Boston, MA
    Current Employee - Security Officer in Boston, MA

    I have been working at Massachusetts General Hospital full-time (more than 5 years)

    Pros

    Decent pay, good benefits. You can make a surprising amount of money in a field known for terrible pay, especially after a couple years.

    If you are interested in opportunities in law enforcement later on, you may patiently get your feet wet here. Many have gone on to better things - police jobs, military, EMS, fire departments, employment within the hospital elsewhere, etc.

    If you are in school or balancing a second job, there is flexibility across the shifts and generally managers will help you to make it work.

    There is good money to be made via OT, details, etc.

    There are times, particularly when starting out, that the job can be fun and working alongside a good shift can be enjoyable.

    Also, if you prove you can do the job, they will take you back if you leave and need to come back.

    Cons

    The department is not a full fledged police agency, and management is steering more towards "security" then "policing". This leads to mixed expectations on all sides. Of you are a sworn officer with police powers, expect to be in sticky situations without any guidance. Arrests are frowned upon but letting someone slip by can also result in a write-up. Discretion is key.

    It gets old fast, too. You will deal with the same range of issues and perform the same tasks daily but there is little room for advancement as the organization is somewhat flat. Many officers get frustrated with the customer service oriented approach and the lack of management support when things do go wrong. Using force is sadly sometimes necessary but always ends up being controversial.

    Access control and other more mundane tasks take up a lot of time. It's part of the job, but a smarter plan for securing doors/lobbies during off hours would minimize this.

    It's possible to have a career here if management likes you and if you can last for the requisite ten years that will leave you as an un-fireable department fixture, but the lifers are bitter, unmotivated and often drag down the younger officers. Also, the main campus officers are held to a far higher standard then those at MGH satellite locations. It's insulting that they get paid the same.

    Advice to ManagementAdvice

    Cut some of the dead weight - get rid of lazy officers and useless project managers. Invest in more training and decide whether or not the police side of the department is or is not a priority. Either everyone should attend the academy and be sworn or no one should. Rotate satellite officers into the fray - they should earn their keep doing real work. Don't penalize officers for making arrests and using force unless there is obvious abuse. Upgrade the officer safety initiatives - there should be metal detectors given some of what comes through those doors.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful

    Change is a difficult thing to come by at MGH.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massachusetts General Hospital

    Pros

    The benefits are fantastic. The reputation is outstanding. Knowing that we're helping some incredibly sick people is a great feeling.

    Cons

    The pay is a joke. With both jobs I've been hired for here, HR has refused to negotiate salary with me, telling me "Take it or leave it," and as such, I've been forced to accept the jobs at an insultingly low salary. The management in some areas of the hospital is atrocious. It often seems like upper management of the hospital doesn't care at all about their employees if they're not a doctor, nurse, PhD, or any other type of higher position.

    Advice to ManagementAdvice

    Listen to your employees. There are a lot of things wrong behind the scenes at MGH that never change, despite complaints and discussions with higher management. MGH is not a place where change is welcome.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. Awesome experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massachusetts General Hospital

    Pros

    Provided a great work environment

    Cons

    I can't think of any

    Advice to ManagementAdvice

    NA

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful

    Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Massachusetts General Hospital

    Pros

    Great HR perks, lots of opportunities to learn through lectures, doctors and researchers are interested in helping you learn more

    Cons

    It is a very academic oriented institution, sometimes more heavily focused on research/publications than actual clinical training

    Recommends
    Positive Outlook
  6. Great team atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Assistant in Boston, MA
    Current Employee - Medical Assistant in Boston, MA

    I have been working at Massachusetts General Hospital

    Pros

    Interesting people everyday workload always changing

    Cons

    Sometimes Bring spread too thin

    Advice to ManagementAdvice

    Pay attention to work flow and plan accorDingly

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Management and HR unfair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massachusetts General Hospital

    Pros

    benefits, work environment, pay, balance of personal life

    Cons

    management and human resources are unfair and unjust

    Doesn't Recommend
  8. 1 person found this helpful

    Great institute for biomedical researh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massachusetts General Hospital

    Pros

    One of the top institutes for biomedical research. Great place to work. Full of smart people and great opportunities to learn new science and technology.

    Cons

    Hard to get promoted. Long working hours. Relatively low salary. Not good for graduate student training.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 4 people found this helpful

    Don't Be Fooled By The "Status Quo"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massachusetts General Hospital full-time (more than 5 years)

    Pros

    You get the MGH badge of BS

    "Benefits"

    Cons

    Working in the IT department you have a lot of "IT" personalities. Which means they have little to no personalities whatsoever. These people couldn't hold a conversation for longer than 20 seconds and it usually was based around "What are you having for lunch."

    Pay is terrible. You can go anywhere else and make anywhere from $10-20k more than you do at MGH. You get a mere 2% raise a year. Bonuses don't exist.

    Advice to ManagementAdvice

    Upper management is scared to ever change anything. They are mostly fake and give you the "Oh you know we'll work on this and that" but in actuality they brush it off and pretend the conversation never existed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Good benefits but stagnant wage growth for lower level employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massachusetts General Hospital

    Pros

    Good benefits, highly driven and well-educated colleagues, prestige

    Cons

    low morale,base salaries start lower and raise increases barely keep up with inflation.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Laid back, a little unprofessional

    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massachusetts General Hospital

    Pros

    One of the most renown hospitals to work for in the nation, public transportation accessible and something to put on your resume.

    Cons

    The pharmacy is very unprofessional and the staff is very large with a lot of strong personalities. A new director just got hired and he is changing the whole flow of the system.

    Advice to ManagementAdvice

    Retire

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