Massage Envy Reviews

Updated October 28, 2014
Updated October 28, 2014
489 Reviews
2.9
489 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dave Crisalli
95 Ratings

Review Highlights

Pros
  • Flexible schedule at Casa Linda's location because they try to accommodate to your school schedule (in 46 reviews)

  • The only pro would be the discounted massages and discounted Murad products (in 20 reviews)


Cons
  • Since massages are back to back there is no room for error in time management (in 18 reviews)

  • no benefits, not a long-term job, low hourly rate for pay & big employee turnover rate (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Clinic administrator. Love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinic Manager in Miami, FL
    Current Employee - Clinic Manager in Miami, FL

    I have been working at Massage Envy (more than 3 years)

    Pros

    I love ME I see all the bad reviews about us not caring about our therapists, but in my clinic we are a huge family.

    Cons

    I receive decent compensation but for the amount of work it should be a bit higher.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinic Manager
    Former Employee - Clinic Manager

    I worked at Massage Envy full-time (more than 5 years)

    Pros

    The clients were great and so was the staff, working there can be like being part of a family.

    Cons

    Owners were more concerned with bottom line and cutting costs than the satisfaction of the employees or the general impression of clients

    Approves of CEO
  3. 1 person found this helpful  

    SA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massage Envy full-time

    Pros

    Tranquil environment. Frequent free massages. Bi-weekly training. Nicely structured

    Cons

    Very little room for advancement.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Massage Therapist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Massage Therapist in Saugus, MA
    Former Employee - Licensed Massage Therapist in Saugus, MA

    I worked at Massage Envy part-time (more than an year)

    Pros

    flexible scheduling with the option to move from days to nights. management works with you to help you get more clients

    Cons

    taking days off is like pulling teeth

    No opinion of CEO
  6.  

    Good for a starting massage job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Massage Therapist in Plymouth, MN
    Current Employee - Lead Massage Therapist in Plymouth, MN

    I have been working at Massage Envy full-time (more than 3 years)

    Pros

    Friendly staff, great clients! Flexible

    Cons

    Very hard work, have to work a lot to make it worth it

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Enjoyable, but stressful

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massage Envy

    Pros

    Good commission, friendly staff, always busy, not repetitive or boring

    Cons

    Stressful, dealing with unhappy guests, strict selling guidelines

    Advice to ManagementAdvice

    This job pays way too low to be so stressful.

  8.  

    Assistant Clinic Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massage Envy full-time (more than an year)

    Pros

    Pay rate is pretty nice. Helping turn guests experiences around. Personal Growth within the company

    Cons

    Schedule conflicts, stuck working weekends

    Advice to ManagementAdvice

    Have more than one assistant manager for more flexible schedule

    Recommends
    No opinion of CEO
  9.  

    They will have to GET RID OF ME

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Massage Therapist in Houston, TX
    Current Employee - Licensed Massage Therapist in Houston, TX

    I have been working at Massage Envy full-time (more than 8 years)

    Pros

    Great atmosphere. Great people. Affordable prices. Takes care of staff

    Cons

    Gets slow from time to time but you get out of it what you put into it. If you work hard and smart your books will always be full

    Advice to ManagementAdvice

    Continued employee recognition!

    Recommends
    Positive Outlook
  10.  

    Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Massage Envy part-time (more than 3 years)

    Pros

    All of the front desk is like one big family. As long as you don't step on each others toes with sales and instead HELP each other achieve the best numbers, the front desk can all be life-long friends. It was fun to look at the numbers, not just sales but revenue, attrition, inactive accounts, etc. if you work there at the front desk, get involved with the numbers!

    Cons

    At my location it wasn't a problem, but I know a lot of locations struggles with cohesiveness between the front and back.

    Advice to ManagementAdvice

    (For all Massage Envys): don't put too much pressure on sales because it can result in unethical work practices

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Fun working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinic Administrator in Raleigh, NC
    Current Employee - Clinic Administrator in Raleigh, NC

    I have been working at Massage Envy full-time (less than an year)

    Pros

    Great environment of people and clients always look forward coming to work.

    Cons

    Some days can be slow and came make the days a bit long but hey it can be like that any place.

    Recommends
    Positive Outlook
    Approves of CEO

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