Massage Envy Reviews

Updated September 2, 2015
883 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.8
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dave Crisalli
214 Ratings

Pros
  • Flexible schedule; ample training; discounted services (in 47 reviews)

  • The discounted massages and facials were of course a huge plus (in 21 reviews)

Cons
  • Back to back massages with no time to even use the restroom or grab a glass of water (in 18 reviews)

  • Capped earning potential, no benefits (in 27 reviews)

More Pros and Cons

883 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Massage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Massage Therapist in Los Angeles, CA
    Former Employee - Licensed Massage Therapist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Massage Envy (More than 8 years)

    Pros

    No Stress. Everything you need is there for you. Appointments, clients, lotion, room, table, music, atmosphere, are all done for you. You simply needed to show up do your massages and go home. All the taxes and billings are done for you. Flexible hours and schedules. Employer usually pays half of your medical, dental, and vision as well. Take vacations or days off as you need to with in reason. It is also a safe place to practice massage therapy. You can easily find another M.E. franchise country wide to work with.

    Cons

    It is hard work physically. No vacation pay as of yet. I think with time eventually this will be added if enough people request it. No 401k

    Advice to Management

    Add vacation pay and employer match 401k this should be a viable career to retire from or at least to build retirement funds.


  2. LMT

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great job for a Licensed Massage Therapist. They work with you and your scheduling. They have everything you need. Just have to go to work and help others by doing what you love.

    Cons

    Company cares most about money and how many clients they can get. It's understandable because they are a business but they should balance the priority between the clients and employees.

    Advice to Management

    Don't forget about the employees.


  3. Kind Staff, Low Wages

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Massage Envy full-time

    Pros

    The people who work here are nothing but kind They are flexible with hours

    Cons

    Very low wages and not a lot of opportunity for bonuses or a raise A lot of miscommunication Occasionally understaffed


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    wellness consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Webster, NY
    Former Employee - Anonymous Employee in Webster, NY
    Recommends
    Positive Outlook

    I worked at Massage Envy full-time (More than a year)

    Pros

    Good work environment, opportunity to help people and feel like you are making a difference in their lives.

    Cons

    pay is not very good for everything that is expected of you. Commission pay is horrible and there isn't any incentive pay.

    Advice to Management

    Massage Envy is a fantastic place to work and a very fulfilling job and I loved being employed by Massage Envy, but when you have bad managers in place, it makes your job very difficult to do. There was a lot of unfairness and favoritism because of bad management. It wasn't what you knew but who you knew. Having good management in place makes a world of difference.


  6. Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Management, Healing, Great benefits and bonuses, Very caring compant with a focus on clients and management

    Cons

    None, none, none, none, hours

    Advice to Management

    None


  7. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, everybody gets along. Great atmosphere and you get free massages sometimes.

    Cons

    Franchised owned. So some managers have little experience running or managing large groups.

    Advice to Management

    More group seminars.


  8. Esthe

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Esthetician in San Francisco, CA
    Former Employee - Esthetician in San Francisco, CA

    I worked at Massage Envy part-time

    Pros

    Easy, no stress, simple, great for newly licensed

    Cons

    Pay is not that great at all. It's minimum wage or the grader of your facials. It's very difficult to get the 19/21 per service because facials aren't booked like massages.


  9. Helpful (3)

    Double-edged sword/Bit of a trap

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Massage Therapist in Westport, CT
    Former Employee - Licensed Massage Therapist in Westport, CT
    Disapproves of CEO

    I worked at Massage Envy full-time (More than 3 years)

    Pros

    Get hired straight out of school, lots of immediate hands-on experience, good quality tables provided, lubricant and sheets provided, free massages, camaraderie of other MT's, discount on liability insurance and online CEU's. In some cases (not mine), help with costs of initial licensing, VOLUME without having to genrate i yourself.

    Cons

    Pretty bad pay rates, top-down management by people with little understanding of massage, they treat MT's like children, franchisee ownerS tend to come from areas completely unrelated to massage due to the large aount of cash needed to ge started, and they can be horror-shows, an atmosphere that tends to put pressure on MT's to work when sick, a front-desk system that tends to put very young people with no massage knowledge at all in a position of booking appointments and therefore controlling your income, and they tend to get rotated @ every 6 months, so as soon as they start to have a clue, they're gone, a tendency to not understand the potential for injury and/or not care, and either push people to do more work than they can handle or allow inexperienced therapists to do way more work than they ought to-- saw MANY people out of the business and/or in for carpal tunnel surgery within 6 months of employment. NO HEALTH BENEFITS WHATSOEVER.

    Advice to Management

    Think of employees as people and not commodities, encourage long-term employment rather than a rotating door, set policies and decisions based on MT feedback rather than sitting in your ivory tower and dictating to them. MT's are, on the whole, a very gifted, insightful, hard-working, and caring group of people and have made a significant investment of time, effort and money to get trained and licensed. They are potentially a huge asset to your company if you start treating them like valued employees rather than as dispensible profit-generators.


  10. Massage Therapist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massage Therapist
    Current Employee - Massage Therapist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Massage Envy full-time

    Pros

    Good place to work as a therapist because you can be focused on the client and not bogged down with administrative and housekeeping tasks. Massage Envy will build your client base. A lot depends on the GM and the at the front desk. Flexibility to have the schedule you want. Overall, win-win environment.

    Cons

    Constant challenge to transition from one client to the next just because scheduling time but at the end of the day, it has been done. Immaturity of some of the staff (Everywhere) gets old.

    Advice to Management

    Make it a point to listen to staff and then do something to let us know that you heard what we said.


  11. Mind Numbing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wellness Coordinator in Saint Charles, MO
    Current Employee - Wellness Coordinator in Saint Charles, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Massage Envy (More than a year)

    Pros

    Flexible scheduling, great employee discounts, hourly wage + bonus structure

    Cons

    Little room to advance, disorganized management

    Advice to Management

    Listen and respond to your front desk staff regarding issues in the clinic.



Showing 883 of 888 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.