Massage Envy
2.7 of 5 328 reviews
www.massageenvy.com Scottsdale, AZ

Massage Envy Reviews

Updated Apr 21, 2014

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2.7 328 reviews

                             

45% Approve of the CEO

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Dave Crisalli

(44 ratings)

40% of employees recommend this company to a friend
328 Employee Reviews
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Review Highlights

Pros:
  • "Discount services; fun employees; flexible schedule"
    in 33 reviews
  • "Murad product discount of 40% and discounted massages"
    in 19 reviews
Cons:
  • "You could me preforming 7 or more massage back to back without a break"
    in 13 reviews
  • "Management, drama, no benefits, and no flexibility on schedules"
    in 17 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good for what it is

Front Desk Sales Associate (Current Employee)
Draper, UT

I have been working at Massage Envy full-time for less than a year

ProsCalm environment, not too difficult to get time off, mostly friendly staff, opportunities for bonuses

Consway too much training, additional training….dealing with some angry costumers, open late,

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • No Opinion of CEO

 

Assistant Manager

Assistant Clinic Administrator (Former Employee)
Miami, FL

I worked at Massage Envy full-time for more than a year

ProsMassage benefits Facial benefits Membership discount

ConsWork weekends
No commission (unlike sales associates)
Forced to meet monthly quota

Advice to Senior ManagementOffer health benefits

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • No Opinion of CEO

 

Clinic Administrator

Clinic Administrator (Former Employee)
Austin, TX

I worked at Massage Envy full-time for more than 3 years

ProsMoney was good. Good employees

ConsManagement was mostly horrible and too personal.

No, I would not recommend this company to a friend

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Clinic Administrator

Anonymous Employee (Current Employee)

I have been working at Massage Envy full-time

Prosgreat atmosphere, great people, fun

Conslong days, no growth from here

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good Company

Licensed Massage Therapist (Current Employee)
Severna Park, MD

I have been working at Massage Envy part-time for more than 3 years

ProsFlexible schedule, regular clients, good management team

ConsPay is on the lower side for a MT

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Meager

Licensed Massage Therapist (Current Employee)
San Antonio, TX

I have been working at Massage Envy full-time for less than a year

ProsFlexible scheduling, started at $17/hour massage, discounted CEUs

ConsBefore they were bought out they used to offer free education, now they offer discounted CEUs. when i started working there my manager told me i would need to take CEUs in modalities i was already trained in - i didn't pay $4,000 to be told i need to retake courses in trigger point, pre-natal massage, or deep tissue. i can understand for hot stone, reflexology, etc. which were not part of my program. i've never been told by another employer that i need to be "retrained." you have 5 minutes between clients. rooms are small.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Approves of CEO

 

Not for everyone

Clinic Manager (Former Employee)
Holmdel, NJ

I worked at Massage Envy full-time for more than a year

ProsEnvironment is wonderful inside clinic, annual conference was great, great interaction with loyal clients

ConsEach clinic is franchised and individually owned so you will not have consistent experience with owners; goals are difficult to obtain, high turnover of therapists, overtasked.

Advice to Senior ManagementHave consistent for owners, this is not a 40 hour work week. Better training would be appreciated.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Great people, great beginning pay, fast pace environment. Taught me how to become really good at sales.

Anonymous Employee (Former Employee)

I worked at Massage Envy

ProsGreat group of people to work with. Many different personalities. Opportunity for growth. I enjoyed my monthly massage. My bosses are awesome.

ConsIt can be disheartening when you don't close a sale. You have to be good at being able to take no's when selling.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

High Stress, Low Pay

Front Desk Sales Associate (Current Employee)

I have been working at Massage Envy part-time for more than a year

ProsGood college job, work with school schedule.

ConsMinimum wage job. I worked here for two years with no pay increase.

Advice to Senior ManagementBe respectful to front desk.

No, I would not recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
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  • Comp & Benefits
         
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So far, so good.

Sales Associate (Current Employee)

I have been working at Massage Envy part-time for less than a year

ProsDecent schedules, Nice coworkers, Good discounts

ConsManagement, Sales goals, scheduling at times

Advice to Senior ManagementMake sure you're doing what you tell your employees to do.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Massage Envy reviews and ratings — including employee satisfaction and approval rating for Massage Envy CEO Dave Crisalli. All 328 reviews posted anonymously by Massage Envy employees.