MasterCard Reviews

Pros

professional environment
nice, polite culture
good pay

Cons

many layers, hard to get ahead, no clear career path, very very political, passive aggressive culture, ineffective HR department. horrible managers are tolerated for too long, should be quicker to fire people that do not perform or have numerous complaints filed agains them.

Advice to Senior Management

make the organization flatter so people feel empowered to make decisions! and get rid of ineffective managers.

Pros

Good career & learning opportunities

Cons

Politics at each level of management is a blocking factor for career progression

Advice to Senior Management

right people are not always on the right place

Pros

Highly diverse assignments with strong mangament and leadership.

Cons

Managing multiple clients simulateneously may lead to stress.

Advice to Senior Management

Keep up good work

Pros

Exciting environment, truly a global company, excellent long-term prospects for continued development in the payments space, great opportunity to be creative in a financial services / product company.

Cons

Poor communication (historically) regarding company changes, highly political environment that can delay good business decisions, slow to implement good ideas or products.

Pros

flexibility, benefits, pay, and environment

Cons

very political with raises and promotions given without merit

Pros

Exciting, current industry with great learning opportunities

Cons

Lack of transparency from middle management

Advice to Senior Management

This is a credit card company. Business owners should be using a MasterCard to make all corporate purchases.

Pros

Proximity to the business development line of decision and strategic intiatives that are allowing a clearer visibility from a technological perspective

Cons

Process of decision making sometimes slower than acceptable, meaning time to market much longer than realistically possible for most of the initiatives

Pros

Compensation and flexibility is good

Cons

No Leadership, senior executive vision

Advice to Senior Management

Engage more with employees

Pros

- flexible work schedule
- good industry
- profitable company

Cons

- HR too intrusive
- too much Process

Advice to Senior Management

Minimize the process at all levels, not just at the top

Pros

Work/life balance
Great commute for those living in Westchester

Cons

Too many people have been here forever who are set in their ways and unwilling to allow innovative thinking.
If someone sticks around long enough they become a manager - even if they are not qualified.
Newcomers are not made to feel welcome by people who have been here for a long time.
Having worked in other large companies, the talent at MC does not compare. People stay here because they can't go anywhere else!
Not a place for people who are driven.

Advice to Senior Management

Take a hard look at the people who have been here for 20+ years and ask yourself if they are here because they are bright & talented or because they have learned how to work the system and are not willing to work as hard as they would have to if they were to start someplace new. Better yet, COULD they get another job? Would you hire them now if they weren't already part of the organization?

We will never take the lead if our managers are from an old school network and are setting the tone of how things are done here - processes that are 20+ years old are not going to bring us to the top.