MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

3.6 263 reviews

89% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(170 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance(in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy"(in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice(in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle(in 9 reviews)

263 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    No way to run a company

    Middle Management (Current Employee) New York, NY

    ProsBrand name
    salaries are ok but benfits are expensive

    Conssmall company mentality
    talk of change but they don't really want change
    backwards systems
    behind the times

    treat people like numbers - the human element is missing
    ViSA, AMEX are taking advanage of poor MasterCard performance
    mamangement is a tight group and almost impossible to get in

    Advice to Senior Managementyou can only talk your way through for so long before the truth comes out. I believe the company is in for hard times as the competition is getthing stronger. The #'s don't add up.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    My experience has not been too positive and it certainly did not meet my expectation.

    Anonymous Employee (Current Employee)

    ProsThe CEO is very smart and has a great vision of where and how he wants to take the company to

    ConsHR function is extremely poor within MasterCard worldwide. Not only do the HR managers lie, they are not effective and come up with policies that don't make sense and don't support the CEO's vision.
    Accountability is really lacking and people who do a bad job or don't do their job get away with it.

    Advice to Senior ManagementCEO needs to ensure that the right people are in senior leadership role to create an environment that is conducive for innovation and performance. He also needs to revamp the entire HR unit in order to attract and retain talents.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    4 people found this helpful  

    Disappointing

    Anonymous Employee (Former Employee) Saint Louis, MO

    ProsBenefits
    Knowledge
    Tuition reimbursement
    Teleworking Opportunities
    Flexible time off schedules
    Some departments manage well to their people
    HR is actually trying to change things.

    ConsCronyism
    Politics
    Slow to Change
    Lip Service About Goals and Missions that are shift constantly without fulfillment
    Old time leadership styles and thinking
    Arbitrary monetary compensation increases based on favoritism instead of merit

    Advice to Senior ManagementKnow when to retire, step down, or move on.
    Listen and manage to your people, not your next promotion.
    Listen to people who have a position below you, even if it hurts your ego.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Political to the point of detracting from success

    Anonymous Employee (Former Employee)

    ProsGood salaries and benefits. Decent work/life balance

    ConsPolitics and cronyism which limit development of staff

    Advice to Senior ManagementGet rid of some of the leadership team

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Political Place with Pretentious People

    Business Leader (Former Employee)

    ProsSome smart and intelligent people in products and solutions hired in the recent year. Talent attracts talent. I don't usually like HR but have positive experiences with a very professional HR partner - respectful, solutions-oriented, smart and clearly an endangered specimen.

    ConsPolitical and full of unthinkable nonsense e.g. senior managers who watch what time you come in and make a fuss to others, not to you directly. Legal Department run by prescriptive and dogmatic stiffs who take joy in misfortunes and mistakes of employees. A pretty judgmental culture. Managers who do not develop their teams caring only for their own skins.

    Advice to Senior ManagementLead by example. Talk is cheap and boring. Recognize those who truly make a difference and make it hard for those who simply make noises to shield their own incapabilities. Be mindful of what talented people want and need at work.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    No work-life balance

    Leader (Former Employee) Singapore (Singapore)

    ProsFair compensation, interesting work, opportunity to make an impact.

    ConsNo work-life balance - everyone works all hours. Impossible for working parents, especially new mothers. The extremely political environment makes everything harder than necessary. Limited career advancement unless you're willing to move.

    Advice to Senior ManagementCulture needs to be less hostile to working mothers.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Job not what was presented in the interview!

    Anonymous Employee (Current Employee) Purchase, NY

    ProsWork/life balance
    Great commute for those living in Westchester

    ConsToo many people have been here forever who are set in their ways and unwilling to allow innovative thinking.
    If someone sticks around long enough they become a manager - even if they are not qualified.
    Newcomers are not made to feel welcome by people who have been here for a long time.
    Having worked in other large companies, the talent at MC does not compare. People stay here because they can't go anywhere else!
    Not a place for people who are driven.

    Advice to Senior ManagementTake a hard look at the people who have been here for 20+ years and ask yourself if they are here because they are bright & talented or because they have learned how to work the system and are not willing to work as hard as they would have to if they were to start someplace new. Better yet, COULD they get another job? Would you hire them now if they weren't already part of the organization?

    We will never take the lead if our managers are from an old school network and are setting the tone of how things are done here - processes that are 20+ years old are not going to bring us to the top.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Great company in early days but became a very impersonal corporation.

    Senior Business Leader (Former Employee) Saint Louis, MO

    ProsGood benefits but shrinking each year. Great future growth potential.

    ConsManagement team lacks vision and class.

    Advice to Senior ManagementGo back to caring about your employees and do a better job of eliminating incompetent managers.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Started very positively.

    Anonymous Employee (Current Employee) Singapore (Singapore)

    ProsGroup still retains some talented individuals and they are accessible.
    Exposure to diverse range of clients in payments industry,
    Remuneration can be generous.
    Interaction with MasterCard organization.

    ConsLimited options for career advancement within the group.
    Slow decision making.
    Employee satisfaction is low.
    Speculation that the current organizational strategy will adversely impact quality of deliverables and client satisfaction.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    enjoyable work but constant reorganizations made productivity difficult

    Anonymous Employee (Current Employee) Purchase, NY

    Prosdecent pay and benefits
    work can be interesting
    generally supports good work/life balance
    good internal training opportunities with Mastercard university

    Conslarge bureaucracy and overhead increases costs and create too much paperwork
    no career growth or promotional opportunities
    poor management
    politics rather than performance determines success

    Advice to Senior ManagementInstitute real performance management and start emphasizing effective management
    Let business managers make business decisions rather HR and legal leading the business

    No, I would not recommend this company to a friend

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