MasterCard
3.6 of 5 254 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.6 254 reviews

                             

88% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(161 ratings)

75% of employees recommend this company to a friend
254 Employee Reviews
in

Review Highlights

Pros:
  • "The company also has a great culture and most of its employees try to have a good work-life balance"
    in 36 reviews
  • "Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy""
    in 18 reviews
Cons:
  • "MasterCard HR tries to promote work/life balance"
    in 8 reviews
  • "Overloaded with processes and middle management"
    in 8 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Outstanding place to work!

    Human Resources (Current Employee)
    Saint Louis, MO

    ProsSome of the smartest people I have ever had the privilege of working with and for work at MasterCard. I have learned so much in my tenure with the organization. Another area the company is great is is international opportunities; both short and long-term.

    ConsThere are some areas where advancement can be limited; the off-set is that you can always change areas and try something new!

    Advice to Senior ManagementKeep up the great work!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Awesome, enriching, developmental, coaching, teamwork

    Anonymous Employee (Current Employee)

    ProsCulture and great career opportunities

    ConsVery fast paced work culture

    Advice to Senior ManagementGreat focus on innovation and transformation

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Educational

    Consultant (Current Employee)

    ProsHighly diverse assignments with strong mangament and leadership.

    ConsManaging multiple clients simulateneously may lead to stress.

    Advice to Senior ManagementKeep up good work

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Flexible, good pay

    Leader (Current Employee)

    Prosflexibility, benefits, pay, and environment

    Consvery political with raises and promotions given without merit

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great place to work

    Anonymous Employee (Current Employee)

    ProsExciting, current industry with great learning opportunities

    ConsLack of transparency from middle management

    Advice to Senior ManagementThis is a credit card company. Business owners should be using a MasterCard to make all corporate purchases.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    I have an exciting and challenging job on a daily basis.

    Project Manager (Current Employee)
    Saint Louis, MO

    ProsThe work environment is great. The work is challenging and enjoyable.

    ConsNot everyone outside of MasterCard / Visa understands how the credit card industry works. AMEX and Discover is similar but different business model within the credit card industry.

    Advice to Senior ManagementKeep up the growth of the various payment products across the world. Keep educating the public and governments on the credit card and payment card products and business model.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Great place to work

    Business Leader (Former Employee)
    Waterloo (Belgium)

    ProsSmart and open people. Whit a good manager, that place is THE place.
    Dynamic and ever-changing place.
    IPO still generates hard feelings

    ConsPromotions are very political. If you do not have a good manager than it can be difficult.

    Advice to Senior ManagementPromote internal cooperation for the benefit of the customer.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Feels like home

    Intern (Former Employee)
    Purchase, NY

    ProsMasterCard was a great place to intern. We had a small intern group spread across many different areas of the company, but our departments and HR made sure we felt welcome and integrated into the organization. They have really thought through their internship program and had weekly educational sessions focusing on resume writing, knowledge about the bank, personal strengths, etc. We even visited the floor of the NYSE! The hours were great, the work was not overwhelming and was appropriate for my level of work experience at the time, and my coworkers were infinately helpful. Overall, the atmosphere and people were just perfect for me.

    ConsIt was a sophmore internship, so it is not like other financial internships where you can expect a fulltime offer after the internship. Really, other than that, I can't think of one negative thing.

    Advice to Senior ManagementKeep on doing what you're doing, it seems to be working!

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Middle Management will make or break the future of plans of this company if they don't take good care of their reports

    Project Manager (Current Employee)
    O Fallon, MO

    ProsGreat Benefits, Occasionally interesting projects if you are in the right team especially if project is a business imperative.
    Great Top Leadership especially CEO. He is taking this company places. If only an ounce of some of his awesomeness can trickle down to the mid level management.

    ConsToo much cronyism. Make that extreme cronyism. It's done so openly it stinks.
    Forget about work life balance that they preach on paper but do not put in practice.

    Advice to Senior ManagementStop making your friends into people managers when they lack the ability to managers of technical teams or people managers period. People managers are critical to building the people if they can't it cost the company more money but lost trust and lost team moral.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Flag Review
    MasterCard VP, Employer Brand Marketing responded to this review Jul 10, 2014 EditDelete
    Your feedback and candor is important to us - thanks for sharing.
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    MasterCard is a great company!

    Anonymous Employee (Current Employee)
    Purchase, NY

    ProsUnder Ajay's leadership MasterCard has become more diverse. There has been a growth in women and ethnicity within the Purchase location. However, I would still like to see more women in Exectives Roles. It also offers a good work-life balance.

    ConsSome managers lack leadership skills.

    Advice to Senior ManagementPay attention to the constructive feedback that is given.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Flag Review
    MasterCard VP, Employer Brand Marketing responded to this review Jun 27, 2014 EditDelete
    Thanks so much for your candid response!
RSS Feed Embed

Worked for MasterCard? Contribute to the Community!

MasterCard Videos

Loading...

MasterCard – Why Work for Us?

NOT JUST SHAPING THE FUTURE. CHANGING IT. Here at MasterCard, we work at the heart of commerce. While our people around the world may be engaged in any number of interesting and exciting projects at any given time, we… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at MasterCard reviews and ratings — including employee satisfaction and approval rating for MasterCard CEO Ajay Banga. All 254 reviews posted anonymously by MasterCard employees.