MasterCard
3.6 of 5 221 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.6 221 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(134 ratings)

74% of employees recommend this company to a friend
221 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Work/Life Balance - Plenty of paid time off, ability to take community service days"
    in 30 reviews
  • "Good benefits especially for employees with families"
    in 14 reviews
Cons:
  • "Demands of being part of a growing company can be challenging for work / life balance for some"
    in 6 reviews
  • "Everyone under middle management is expected to work "more than 40 hours" per week"
    in 8 reviews
  • Show more review highlights

Reviews

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  • No Opinion of CEO

2 people found this helpful  

Senior Account Manager

Account Executive (Former Employee)

I worked at MasterCard full-time for more than 5 years

ProsGood way to get industry wide experience and access to new technology
People are smart and great to work with

ConsTerrible senior level management - out for themselves in Purchase. It's about the bloated stock price.
Management infrastructure is very weak, no training and development for managers, there are many bad people managers
You are generally stuck on an account if its a difficult one. There is very little opportunity to move.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Work like a slave till you're 50, then your position will be eliminated.

Product Analyst (Former Employee)
O'Fallon, MO

I worked at MasterCard full-time for more than 10 years

ProsNice people, solidarity among employees. Young workforce.
They pay fairly well (but you won't have time to spend it).

ConsPeople with seniority tend to be let go because they are expensive/expendable. In the real world, this cost-saving technique is call age discrimination.
Management is completely clueless about what their direct reports are doing -- reviews are managed like high school popularity contests.
Everyone under middle management is expected to work "more than 40 hours" per week. This is glossed over in the interview, but it really means at least 60 hour per week and 24/7 availability.
Mandatory United Way donations; "strong encouragement" to bank at First National Bank of St. Louis (a silent partner of MC).

Advice to Senior ManagementPoor management, can't decide which management style to adopt so they change every few months. MC management will not read these reviews because they really don't care!

No, I would not recommend this company to a friend

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1 person found this helpful  

Great benefits but a can be a challenging place to work if in the marketing field

Anonymous Employee (Former Employee)

I worked at MasterCard

ProsBenefits, work life, opportunities, budgets

ConsPolitical, slow, clique, lots of lifers, not a creative atmosphere

– I'm optimistic about the outlook for this company

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Rewarding

Intern (Current Employee)
O'Fallon, MO

I have been working at MasterCard as an intern for more than a year

Prosinnovative and flexible working environment

Consusually need to start as a contractor

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work

Anonymous Employee (Former Employee)

I worked at MasterCard full-time for more than 5 years

ProsExcellent career opportunities and compensation/benefits

ConsSomewhat stressful. Like all companies in USA hard work/life balance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It is Priceless !!!

Senior Analyst (Current Employee)
Lake Saint Louis, MO

I have been working at MasterCard as a contractor for more than 3 years

ProsExcellent work atmosphere and it is Priceless

ConsNo Cons. Excellent work atmosphere and it is Priceless

Advice to Senior ManagementThe way the Management functions is excellent and they always work on enhancing the functions to be amicably acceptable to all the employees and contractors.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Expected to work an enormous amount

Leader (Current Employee)
Purchase, NY

I have been working at MasterCard full-time for more than 10 years

ProsGreat business model, can't help but make money.

ConsYou're expected to work like an animal and raises are 1 or 2 percent.

Yes, I would recommend this company to a friend

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fired up about changing culture. dinosaurs slowing down progress.

Anonymous Employee (Current Employee)
Saint Louis, MO

I have been working at MasterCard full-time for more than 10 years

Prosinnovation creates an environment of continuous learning

Consit's time for a changing of the guard - too many SBLs and Group Heads have been around for way too long.
The Stl office is in need of a fresh, new, faster, less bureaucratic approach to innovation.
On board super sharp contractors, and then allow them to leave after imparting valuable knowledge and experience after 3yrs, instead of converting to an employee.
Promotion process is not transparent. Promotions seem to depend on who you know, and who they know, instead of quality of work.

Advice to Senior ManagementIf aspire to cultivate an innovative culture the dinosaurs in management need to step aside.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Love working here!

Anonymous Employee (Current Employee)
O'Fallon, MO

I have been working at MasterCard as a contractor for more than a year

ProsAwesome team and a very casual and open working style

ConsOffshore model with means having several positions being filled by SOWs

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company, Poor Mgmt

Business Leader (Former Employee)
Purchase, NY

I worked at MasterCard full-time for more than 3 years

Pros- Great CEO who pushes people out of their comfort zone and challenges the status quo
- Good pay, along with good benefits
- Slowly changing the way the company is operating by becoming more technology driven. Huge plus.
- Focus on innovation, youth, and a multigenerational workforce
- Culture is significantly improving by being more transparent

Cons- There are too many people there resistant to change
- A strong network of people who've been there 15+ years
- Takes forever to get something basic done; no one wants to take accountability or ownership of anything

Advice to Senior ManagementPlease LISTEN to what the CEO has to say. If you can't do the job, step down and let someone more capable do it OR if you don't want to, tap into fresh perspective and not your network who've been there 15+ years. Change cannot happen this way. Look forward to seeing MasterCard achieving great things in the future!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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NOT JUST SHAPING THE FUTURE. CHANGING IT. Here at MasterCard, we work at the heart of commerce. While our people around the world may be engaged in any number of interesting and exciting projects at any given time, we… Full Overview

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