MasterCard
3.6 of 5 227 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Apr 18, 2014
All Employees Current Employees Only

3.6 227 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(138 ratings)

75% of employees recommend this company to a friend
227 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Very good environment and good work life balance"
    in 34 reviews
  • "Good benefits especially for employees with families"
    in 16 reviews
Cons:
  • "MasterCard HR tries to promote work/life balance"
    in 8 reviews
  • "Everyone under middle management is expected to work "more than 40 hours" per week"
    in 8 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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  • Approves of CEO

 

Great business model, Good for your resume, Adequate compensation, Poor mobility options

Business Leader (Current Employee)
Purchase, NY

I have been working at MasterCard full-time for more than 5 years

Pros- Unless there is a new player in the industry (possible but there are sizable barriers to entry), they will do well for at least the near future which reflects in the bonus
- Good work-life balance
- Great brand, looks good on a resume

Cons- You may have opportunities to more laterally to which there is no real benefit, but don't expect upward opportunities
- Most hires for new positions are external

Yes, I would recommend this company to a friend

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Strong Brand/Management but Limited Career Advancement Opportunities

Business Leader (Current Employee)
Purchase, NY

I have been working at MasterCard full-time for more than 5 years

ProsGreat work envinroment. Small company feel with motivated individuals. Superb executive leadership.

ConsDependence on issuers makes it hard for the company to drive quick change/be innovative.

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Great company

Communications (Current Employee)
Purchase, NY

I have been working at MasterCard full-time for more than a year

ProsEstablished brand with a start-up feel

ConsExperiencing a lot of change over the past few years

Advice to Senior ManagementStay focused on innovation

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • No Opinion of CEO

 

Entrepreneurial environment

Director, Consulting (Former Employee)
Miami, FL

I worked at MasterCard full-time for less than a year

ProsVery creative environment. They are willing to allow experimentation, which is very satisfying. You have to be able to thrive on chaos since there is a lot going on. I do, so I loved it.

ConsSome resources don't contribute much and thus their focus tends to be on tangential matters, which creates a frustrating environment at times.

Advice to Senior ManagementConsider weeding out the low performers. Their equal "participation" during decision making could be discouraging.

Yes, I would recommend this company to a friend

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Excellent organization to work with

Leader (Former Employee)
New York, NY

I worked at MasterCard full-time for more than 5 years

ProsCompany Image
Generous benefits
Compact organization
Profitable business model
Sensitive to work life balance

ConsSlow decisions
Lack of dynamism
Technology and Business acting as Silos

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Professional network of global employees in financial services industry with excellent differentiated value proposition.

Anonymous Employee (Former Employee)
Purchase, NY

I worked at MasterCard full-time for more than a year

ProsCollaborative people and desire to work together towards problem solving and process improvements.

ConsBudget cuts due to financial industry downturn in 2008

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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No way to run a company

Middle Management (Current Employee)
New York, NY

I have been working at MasterCard full-time for more than a year

ProsBrand name
salaries are ok but benfits are expensive

Conssmall company mentality
talk of change but they don't really want change
backwards systems
behind the times

treat people like numbers - the human element is missing
ViSA, AMEX are taking advanage of poor MasterCard performance
mamangement is a tight group and almost impossible to get in

Advice to Senior Managementyou can only talk your way through for so long before the truth comes out. I believe the company is in for hard times as the competition is getthing stronger. The #'s don't add up.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Great resume-builder but has ways to go to become what it CAN be -- the Intel of payments!

Business Leader (Former Employee)
Purchase, NY

I worked at MasterCard full-time for more than 8 years

Pros- Almost bulletproof, revenue-generating business model
- Strong brand built from the strength of its distribution, products, and the "Priceless" campaign
- Global company
- Seasoned, competent executive management
- A lot more entrepreneurial than it gets credit for
- Work-life balance
- Cool office for a Fortune 500 company
- Getting better at horizontal structure

Cons- Its business model, which is an open loop, makes it difficult to move fast since its dependent on issuers and merchants
- Hasn't yet earned credit for being a "technology" company within financial services
- Silos galore: functionally and geographically
- Executive management needs to narrow down its priorities since there are too many
- Although only just over 7,000 employees globally, it operates like a 700,000-person organization at times
- Some departments are becoming more intense -- lessening the work-life balance -- because of questionable strategic decisions
- Can't expect morale to increase just because of adding a pool and ping-pong table (they are nice additions) -- needs to be truly authentic
- High performers in middle management can be "stuck" because of the top-heavy organizational structure, coupled the company's above average retention rates

Advice to Senior ManagementThe executive management leads who report to the CEO need to:
- Stick to their decisions;
- Prioritize their strategic imperatives per business unit and region.

They should take a page from the CEO who is very clear and sticks to his priorities and decisions. One comment on the CEO is he likes to be right and goes off gut feel at times. But overall, he's taking MasterCard in the right direction for the most part.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Human Resources

Human Resources Analyst (Current Employee)
Miami, FL

I have been working at MasterCard full-time for more than 3 years

ProsGreat culture, good career development programs in place

Consa bit burecratic, flat organization

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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4 people found this helpful  

Good place to work if you have a supportive manager

Business Leader (Former Employee)
Purchase, NY

I worked at MasterCard full-time for more than 5 years

ProsExcellent compensation. Good work/life balance. Chance towork on cutting edge projects in financial services industry on right teams.

ConsPeople skills of most managers is lacking. Movement to senior ranks is near impossible for insider. You can make a long career for yourself by hiding in the weeds and not being a leader on a project. Many peope in ride coattails of a few very talented high performers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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NOT JUST SHAPING THE FUTURE. CHANGING IT. Here at MasterCard, we work at the heart of commerce. While our people around the world may be engaged in any number of interesting and exciting projects at any given time, we… Full Overview

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