MasterCard Reviews

Updated September 3, 2015
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3.6
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Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
90 Ratings

Pros
  • It also offers a good work-life balance (in 45 reviews)

  • The company has very good benefits (in 21 reviews)

Cons
  • Can be challenging from a work / life balance perspective (in 12 reviews)

  • You will notice that some of the senior management don't really care aout their people (in 11 reviews)

More Pros and Cons

133 Employee Reviews

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  1. Enjoy working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Consultant in Purchase, NY
    Current Employee - Managing Consultant in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. Challenging and good work/life balance

    Cons

    None noted - it has been great so far


  2. Amazing place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterCard full-time (Less than a year)

    Pros

    I've been at MasterCard for less than a year and it's by far the best place I've ever worked. The people who work here are passionate, intelligent and driven. The benefits are fabulous and the company really takes care of its employees.

    Cons

    It's hard to grasp all facets of the business.


  3. Helpful (2)

    Used to be good; no room for career growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Purchase, NY
    Current Employee - Human Resources in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at MasterCard full-time (More than 3 years)

    Pros

    I hear they offer good severance packages if you've worked here long enough. The 401k match is nice if you stay long enough.

    Cons

    Sr. Management is only looking out for themselves. Health benefits are mostly employee funded now. Career growth is poor and it's not about what you do rather who you know.

    Advice to Management

    Rotate staff that have been in role for a long time; they probably have buddies propping them up and don't really know what they are doing. Don't promote people into management when they don't know how to manage. Help out with the medical coverage more- it is very expensive. Employees have to pay retail price for medications until the reach a high deductible.


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  5. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Leader in New York, NY
    Current Employee - Product Leader in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterCard full-time (More than 3 years)

    Pros

    Experience, internacional and worldwide possibilities Growth and experience gain International expousure Good management abd leadership team Diversity

    Cons

    Salary and benefits not so good office is in Purchase

    Advice to Management

    Improve the benefits


  6. It doesn't matter how noble or talented you are, if you want to succeed, manage up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Leader in New York, NY
    Current Employee - Senior Business Leader in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible work environment. Outside US, generous superannuation plan.

    Cons

    Almost all MasterCard managers are solely interested in managing their internal image and reputation. They do this to the detriment of their reportees’ wellbeing and progress. I have seen this constantly demonstrated in Europe, Asia Pacific, Middle East, and North America. No matter what your real value or contribution, if it is not a benefit to your manager or if you do not have a white knight to sponsor you, you will never progress. CEO Ajay Banga proclaims “take thoughtful risks”, however, I warn you, you will do so at your own peril. What he really means is, “make decisions only if your manager signs off on it”. While Ajay may publicly want an environment in which thoughtful risk-taking and decision-making is encouraged, his managers do the opposite. MasterCard is a den of fear and retaliation and only a place for people who put up and shut up for the sake of job security. Despite its CEO’s public and internal propaganda, MasterCard is backward and cultish and will never excel unless it removes its managerial overlords and employs managers who care about other employees and the company.

    Advice to Management

    Ajay, get rid of your sycophantic, nepotistic, upward-ogling managers and replace them with people who care about their reportees’ and the company’s interest.


  7. Helpful (4)

    Company going through identity crisis, morale is low

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at MasterCard full-time (More than 3 years)

    Pros

    -Truly globally integrated -Some very talented colleagues, unfortunately many have left or been restructured out -Technology -St Louis brains, plus Finance and Legal partners are brilliant

    Cons

    -Senior Leaders out of touch with staff under SBL level -Priceless concept gone off the rails and often not making sense, too many discounted offers that are not in fact priceless on any level. Marketing is weak, don't know what they are doing. -Performance review process is useless, does not factor in to decisions around promotions, raises, career progression.

    Advice to Management

    Get rid of performance reviews


  8. Helpful (9)

    Don't let the brand fool you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MasterCard full-time (More than 8 years)

    Pros

    -Good business model, will be around for a while -looks good on a resume

    Cons

    -no career advancement -hr people are just benefit managers, focus is hiring externally -pay is average -VERY political, if you aren't in the right group your performance is irrelevant -hr has an attitude that employees should consider themselves lucky to work here

    Advice to Management

    The business model won't protect the company forever, eventually someone will disrupt it and you will need to run the company like a real business


  9. Helpful (7)

    Promising but people managers are weak

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Purchase, NY
    Current Employee - Analyst in Purchase, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The future, after 5-8 years, then more of the dead wood is gone; CEO has great promise but style may be stifling open conversation and decisions based on facts

    Cons

    Senior managers are waiting for retirement, don't care to advance business or manage their staff, they either try to do as little as possible or spend their time creating crises or complex projects that don't make sense; HR is useless, keep incompetent managers, ignore talent under their noses, focus too much on outside talent, they just manage benefits

    Advice to Management

    Get rid of 18+ year management...they are done; Take a close look at managers supervising employees - they have no processes, no clue, don't care to manage, improve the team or grow the business


  10. Product Project manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Purchase, NY
    Current Employee - Product Manager in Purchase, NY

    I have been working at MasterCard (More than a year)

    Pros

    life long employer. Find your spot and you can stay for ever

    Cons

    slow on technology. Bureaucracy is crushing itself

    Advice to Management

    Watch out for alternative payments ready to eat your lunch


  11. Helpful (8)

    Finance Leader Corporate Planning Financial Analysis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Leader, Corporate Planning Financial Analysis in Purchase, NY
    Current Employee - Finance Leader, Corporate Planning Financial Analysis in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterCard full-time

    Pros

    Great corporate environment- Great opportunities to work abroad- Global work environment- You will work with and deal with people from all over the world. The company is huge and there are opportunities to move from one department to another Pay is competitive People are nice/friendly Cafeteria is great Gym facilities with classes are nice Beautiful building and property Great for outdoor running and relaxing @ lunch

    Cons

    Your time there largely depends on how well your department is managed. My department had zero work/home life balance. It was serious enough to bust up marriages and cause rapid turnover- Other departments with a work/home life balance were happier and had little to no turnover Its hard to move to different departments without it being top secret and you having an in with the area you are trying to move to. Everything is far away/long drive so your pretty much stuck on site in terms of lunch plans but you are still on a beautiful sprawling well maintained property. So as long as you can do with out fast food, you should be fine. Commute is horrendous

    Advice to Management

    Allow more positions with flexible schedules. Create unorthodox schedules (2nd shift/split shift/telecommute etc)for departments that have high turn over.



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