MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated November 21, 2014
Updated November 21, 2014
312 Reviews
3.7
312 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
212 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 10 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist in Purchase, NY
    Current Employee - Marketing Specialist in Purchase, NY

    I have been working at MasterCard (more than 3 years)

    Pros

    Opportunities for growth

    Employee benefits, health, salary, and learning opportunities

    Global mobility

    Small large company, so there's the ability to have exposure to executives and directly impact the business

    Cons

    People managers lack proper training however not all managers are bad, most are really helpful

    Location, outside the city, not ideal for millennials

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Nov 3, 2014VP, Employer Brand Marketing

    Brief, concise review albeit clearly states the upside at working at our evolving technology brand - thanks very much!

  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY

    I have been working at MasterCard as a contractor (less than an year)

    Pros

    Great leadership, flexible managers, fast growing company

    Cons

    Its a hassle to get from NYC to Purchase, NY (~90 mins)

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Strong growing company - opportunity exists although not always upward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY

    I worked at MasterCard full-time (more than 10 years)

    Pros

    Operates in a great industry with significant organic growth opportunity as cash and checks migrate to digital payments. Good people - smart, dedicated, generally collaborative. Great CEO - leadership, inspiration, face of company to the world. Diverse work teams provide diffferent perspectives. Exciting times due to digital / mobile technology change.

    Cons

    Career opportunities are often lateral. Can be challenging from a work / life balance perspective. Global business oftens means calls at all hours.

    Advice to ManagementAdvice

    Execution, execution, execution.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    MasterCard enabled me the ability to work from home especially during inclement weather conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than 10 years)

    Pros

    The company knows where it wants to go and is doing a great job getting there

    Cons

    The majority of better opportunities are located in St Louis.

    Advice to ManagementAdvice

    Managers need to allow more involvement for there employees especially on projects where the employee knows the work best

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    - great benefits/time off policies
    - great co-workers and peers who are truly passionate about their job and have great knowledge and expertise in their area

    Cons

    I recently joined MasterCard but compared to my previous employer, I have no complaints!

    Recommends
    Approves of CEO
  7.  

    Good pay, nice hard-working people, consensus based, lots of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at MasterCard full-time

    Pros

    The CEO and CFO are good visionary people. They work hard and are great motivators. St. Louis has a nice campus for employees. The environment is very pleasant and professional. For a small company in terms of employees they are doing quite well financially and have room to grow. The NY office is high energy and houses most of the senior leaders. NY is definitely the place to consider working if you want a long-term career at MasterCard and like the area.

    Cons

    Compensation and raises could be more generous for the worker bees at lower and middle management levels. Work life balance could be better with long days and/or regular evening and weekend work. Many people at all levels are under a lot of stress and carry heavy work loads. Managers could benefit from learning to say "no" and receive more training on managing people and employee coaching. Skip level meetings and 360 feedback are very informal if at all. Having worked in larger corporate environments there is definitely room for improvement in management training. It is also common for promotions and position changes to be announced and employees may not have had an opportunity to apply internally.

    Advice to ManagementAdvice

    Systems could be improved and several are dated. Trust your people and move forward with new ideas and encourage leaders to think strategically and then act tactically as opposed to acting first and changing direction multiple times during implementation. Keep it simple and execute on fewer key initiatives. Strive for a more positive work-life balance to keep people refreshed and encourage senior leaders to respect and expect this type of culture.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Nov 24, 2014VP, Employer Brand Marketing

    Thanks for your comprehensive and candid review.

  8.  

    Summer Intern Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY

    I worked at MasterCard as an intern (less than an year)

    Pros

    Open to discussion, "the largest start-up in the world", trying hard to have cultural transformation, casual working environment, everyone is friendly

    Cons

    a little laid-back for younger generation, organization is a little unorganized

    Advice to ManagementAdvice

    Entry level could be offered higher salary

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    MasterCard New York City Office is a great for innovation and product development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY

    I have been working at MasterCard full-time (less than an year)

    Pros

    Payment Industry is going through a big change and MasterCard is evolving itself to make it self a better place to work.

    Cons

    Still lot of red tape and process to make things happen.

    Advice to ManagementAdvice

    Look at the bigger picture and plan for beyond 1 or 2 year horizon.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Oct 22, 2014VP, Employer Brand Marketing

    We are thrilled to announce our NYC presence! Our tech hub is one of many exciting changes to come - enjoy the new space.

  10.  

    A wonderful place for an internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY

    I worked at MasterCard as an intern (less than an year)

    Pros

    Work-life balance is unbelievable - really push taking care of yourself and not working too late at all. Everyone is very down to earth. Compensation is pretty good. Company values are really great. CEO is fantastic.

    Cons

    Probably not enough training. The headquarters are located in Purchase, NY (1 hour outside of NYC), so commute is not ideal.

    Advice to ManagementAdvice

    Should expand offices in NYC to attract top talent. Those just getting out of college do not want to commute from New York City.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Business Development in Miami, FL
    Current Employee - Vice President Business Development in Miami, FL

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Global company, Leader in the Industry

    Cons

    Corporate environment. Some groups work without taking advantage of others

    Recommends
    Positive Outlook
    No opinion of CEO

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