MasterCard

www.mastercard.com

MasterCard Reviews

Updated March 4, 2015
Updated March 4, 2015
346 Reviews
3.6
346 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
236 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    Your points-of-view count! MasterCard is collaborative, but not consensus-stuck. Very good work-life flexibility, dynamic CEO, fantastic products

    Cons

    Matrixed environment can be constraining. Not everyone is looking updownleftright yet.

    Advice to ManagementAdvice

    Force the issue of working cross functionally. Do not leave that to HR to solve. This has to be directed and driven at the business level.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Easiest job you'll ever have if you get hired at the right level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (less than a year)

    Pros

    The CEO is an amazing leader as well as many of the people holding senior management positions. They are incredibly intelligent yet humble. Diversity is absolutely embraced and the right person for the job is hired regardless of gender, culture, age etc. The culture is polite and everyone treats each other with respect. The employees are very sharp and know all aspects of the payments industry. The company embraces innovation and is a leader in emerging payment models.

    Cons

    The company is very top heavy with too many people in middle management who really aren't working. This promotes a country club like atmosphere. There is a huge gap between the senior management team and the people who actually get the work done. It's the business leaders that do all the work without reward or recognition. If you want the easiest job in your life and get paid a lot for doing nothing go for a middle management position at MasterCard.

    Advice to ManagementAdvice

    Get involved. Learn what's really going on. Conduct skip-level reviews. Promote the people who are working hard to bring innovative products to market. Make middle management accountable. Get out of your glass houses and get to know the people who are doing all the hard work. These are the people that will make you successful not the bureaucrats in between.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Saint Louis, MO
    Current Employee - Senior Analyst in Saint Louis, MO

    I have been working at MasterCard

    Pros

    Flexible work life balance. Co-workers are great

    Cons

    Changes in Management can causing conflicting goals in business

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in O Fallon, MO
    Former Employee - Business Analyst in O Fallon, MO

    I worked at MasterCard

    Pros

    Can be independent and can be at the heart of payment industry

    Cons

    Too demanding and extended working hours

    Advice to ManagementAdvice

    Streamline the process and interfacing between application can be better

    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    A great career move for someone young

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Analyst in Purchase, NY
    Current Employee - Associate Analyst in Purchase, NY

    I have been working at MasterCard

    Pros

    Company encouraging diversity (in age, race, culture and background)
    Encourage and provide tools for successful networking and skill-set building
    Value their employees and highly recommend moving internally (vertically or horizontally) within the organization
    Proactive in getting new employees oriented and jump-started in the workplace
    Benefits packages

    Cons

    Security is given highest priory, so if you're not careful, slip-ups can result in reprimands and if repeated possible dismissal.
    Help desks can sometimes be difficult to understand and work with. Which isn't great as you try and get yourself situated early on.

    Advice to ManagementAdvice

    So far no recommendations, but still relatively new.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great internship opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Becoming more and more like a tech company in terms of corporate culture; easy to talk to upper management

    Cons

    Location of HQ is in Purchase, NY, which one could see as the middle of nowhere. Communication between departments could use some work

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Professional, Fair, Expierenced and friendly company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (less than a year)

    Pros

    Love the building, people, opportunities - really a wonderful company that takes care of its employees and makes you feel part of the team.

    Cons

    I have not come across any yet. They are very flexible and understanding when personal issues come up. and when we have snow days - they send you a note to stay home, but connect from there. Really great work life balance, ad no stress

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Feb 12, 2015VP, Employer Brand Marketing

    Thanks for commenting on the important quality of striking a balance. We understand that this job isn't your only job. Best of luck in your role..

  9.  

    Great concept, poor execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Purchase, NY
    Current Employee - Analyst in Purchase, NY

    I have been working at MasterCard full-time

    Pros

    In their defense, work-life balance is really great (if you're in the right group) and you can work remote quite often...but this is usually a result of the fact that almost everyone here has a commute.

    Benefits and vacation days are very good for an entry level position.

    You will learn a lot about the payments industry and at the very least, be prepared for any workplace situation you will encounter in corporate America. The company looks very good on your resume and will give you a lot to talk about when interviewing for exit opportunities.

    Cons

    - Commute from NYC is awful and mentally and physically taxing. It especially puts the younger employees in a personal dilemma between living in white plains, or living in the city and having to travel 1.5 hours each way (3 hours a day total, 2.5 days of your life lost every month to the commute)
    - The standards for the quality of your work are low. You can put in minimal effort and still walk away with a good performance review (this might be a pro for some, but if you're looking to be intellectually challenged and do something meaningful, it will be soul-crushing)
    - Office politics can't even be described in words. Slows the pace of innovation incredibly.
    - Sure, you may get a lot of "responsibility", but be prepared to see your recommendations and attempts at the innovation the company craves fall onto deaf ears.
    - Team structures here just don't work. Every team is a subunit of another unit and there is no true collaboration.

    Advice to ManagementAdvice

    Encourage more TEAMWORK. Hold SBLs and managers to actual accountability, or hire them based on their ability to be effective mentors rather than the amount years of experience they have. Tone down the whole massive cultural shift to a "technology" company until you have the leadership and systems that can attract and retain younger talent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Growing Company, Changing Culture

    Current Employee - Leader in Purchase, NY
    Current Employee - Leader in Purchase, NY

    I have been working at MasterCard full-time

    Pros

    Company continues to grow, C-suite executives are relatively accessible and they encourage employees to rotate across different business areas, which offers the opportunity to take your career in different directions.

    Cons

    The company is trying to change its culture to align itself more with other technology companies but the process is going through growing pains. Inconsistent titles relative to experience across various groups and work-life balance can vary greatly across groups.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Accountable, but no authority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than 3 years)

    Pros

    * Many good people there
    * Opportunities for advancement
    * Growing company
    * Great compensation package

    Cons

    * Conservative executive team
    * Slow to make decisions
    * Too top position heavy
    * Difficult to navigate through politics

    Doesn't Recommend
    Positive Outlook

Work at MasterCard? Share Your Experiences

MasterCard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.