MasterCard Reviews

Current Employee – been working at MasterCard as a contractor for more than 3 years

Pros – Excellent work atmosphere and it is Priceless

Cons – No Cons. Excellent work atmosphere and it is Priceless

Advice to Senior Management – The way the Management functions is excellent and they always work on enhancing the functions to be amicably acceptable to all the employees and contractors.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at MasterCard full-time for more than 7 years

Pros – Excellent career opportunities and compensation/benefits

Cons – Somewhat stressful. Like all companies in USA hard work/life balance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at MasterCard full-time for more than 10 years

Pros – Great business model, can't help but make money.

Cons – You're expected to work like an animal and raises are 1 or 2 percent.

Yes, I would recommend this company to a friend

Current Employee – been working at MasterCard full-time for more than 10 years

Pros – innovation creates an environment of continuous learning

Cons – it's time for a changing of the guard - too many SBLs and Group Heads have been around for way too long.
The Stl office is in need of a fresh, new, faster, less bureaucratic approach to innovation.
On board super sharp contractors, and then allow them to leave after imparting valuable knowledge and experience after 3yrs, instead of converting to an employee.
Promotion process is not transparent. Promotions seem to depend on who you know, and who they know, instead of quality of work.

Advice to Senior Management – If aspire to cultivate an innovative culture the dinosaurs in management need to step aside.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at MasterCard full-time for more than 3 years

Pros – The people are very nice, and there is not a lot of back stabbing or competition.

The pay is good, and the bonuses are fairly consistent. The business model is built on solid footing. The company is a strong, stable performer and not likely to go anywhere.

The suburban location is convenient if you're not in the city, and the company bends over backwards to make the reverse commute easy. There are even buses that go to and from the two nearest train stations in the morning and evening.

Ajay (CEO) has made some good improvements to the culture, but change is slow and unsteady.

Cons – The company still has a problem doing anything without a "consensus." The company claims to be "results oriented," but performance reviews still focus on process. (How you do things, not whether you get things done).

In the law department, HR puts every lawyer in the same bucket (commercial, litigators, IP) and that means some lawyers are over paid and others are under paid. It's great if you're on one end, miserable on the other.

Promotions are a mystery. People who are universally seen (by their peers) as manipulative or lightweight usually get promoted. Many with a long list of accomplishments and the respect of their peers are stuck at entry-level for years.

The mystery around promotions and not discriminating between types of lawyers chases a lot of the high performing talent away.

Communication is broken. What we do hear is usually gibberish. We won't hear of a promotion, a lateral move or a departure until weeks later if ever. The usual reason, "management didn't want people to get jealous or nervous" makes everyone think management is ashamed of what they did or they are hiding something.

Advice to Senior Management – Treat your employees like adults and get rid of anyone who can't be treated like an adult.

We understand belt-tightening is necessary, but it should be equal. It's harder to grin and bear it when you are starving for resources but some groups are always adding more.

If you don't get rid of under performers, especially at the top, the people who can produce will leave on their own.

Yes, I would recommend this company to a friend

Current Employee – been working at MasterCard as a contractor for more than a year

Pros – Awesome team and a very casual and open working style

Cons – Offshore model with means having several positions being filled by SOWs

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at MasterCard full-time for more than 3 years

Pros – - Great CEO who pushes people out of their comfort zone and challenges the status quo
- Good pay, along with good benefits
- Slowly changing the way the company is operating by becoming more technology driven. Huge plus.
- Focus on innovation, youth, and a multigenerational workforce
- Culture is significantly improving by being more transparent

Cons – - There are too many people there resistant to change
- A strong network of people who've been there 15+ years
- Takes forever to get something basic done; no one wants to take accountability or ownership of anything

Advice to Senior Management – Please LISTEN to what the CEO has to say. If you can't do the job, step down and let someone more capable do it OR if you don't want to, tap into fresh perspective and not your network who've been there 15+ years. Change cannot happen this way. Look forward to seeing MasterCard achieving great things in the future!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at MasterCard full-time for more than 10 years

Pros – Payments industry leader, innovative organization

Cons – Cannot think of any at this time

Advice to Senior Management – Continue to reduce the bureaucracy

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at MasterCard full-time for more than 3 years

Pros – great technology, fast pace and some great leaders.

Cons – while some great ppl are in leadership or moved forward recently some are big surprise.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at MasterCard as a contractor for less than a year

Pros – Decent Pay
Close to Home
Gave me a start in IT

Cons – Management didn't know about Job duties.
Work Environment was Dark and old.
I call it the place where IT workers go to die
Very old workplace and median age is quite a bit older.

Advice to Senior Management – Update you work environment
Need a training program. Not Tribal knowledge only.

No, I would not recommend this company to a friend