MasterCard

www.mastercard.com

MasterCard Reviews

Updated March 5, 2015
Updated March 5, 2015
349 Reviews
3.6
349 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
237 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Didn't live up to their promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY

    I worked at MasterCard full-time (more than a year)

    Pros

    Benefits/pay are really good and work/life balance is pretty good as well. As far as big companies go, it offers all the standard things.

    Cons

    They promised a lot when I interviewed in terms of training, projects, international travel, and generally made it sound like an exciting place to be. That wasn't really the case. The training was slapped together last minute and I got stuck doing mundane projects for the whole year and a half that I worked there. Even when I asked for more challenging work, I was mostly ignored. Beyond that, my boss probably couldn't even tell you where my desk was and I maybe saw him once a month - not ideal in my opinion.

    Advice to ManagementAdvice

    Be more involved with your lower levels and listen to changes they suggest.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good Company!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Innovative company to work for

    Cons

    Some departments are still old style

    Advice to ManagementAdvice

    Not much

  3.  

    Overall it is a thorough internship program, and interns are presented with different opportunities and projects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Merchant Consulting in Purchase, NY
    Former Intern - Merchant Consulting in Purchase, NY

    I worked at MasterCard as an intern (less than a year)

    Pros

    Good work life balance, everyone is encouraged to meet and network within the firm.

    Cons

    The culture is relatively lax. Smart and efficient employees are not properly rewarded while others aren't as good are not criticized either.

    Advice to ManagementAdvice

    Hire some better people and raise compensation, especially since the company is in Purchase and not NYC.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    nice place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    working environment is good, schedule is flexible,training is good

    Cons

    slows between groups, workload is big for some team

  6.  

    Easiest job you'll ever have if you get hired at the right level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (less than a year)

    Pros

    The CEO is an amazing leader as well as many of the people holding senior management positions. They are incredibly intelligent yet humble. Diversity is absolutely embraced and the right person for the job is hired regardless of gender, culture, age etc. The culture is polite and everyone treats each other with respect. The employees are very sharp and know all aspects of the payments industry. The company embraces innovation and is a leader in emerging payment models.

    Cons

    The company is very top heavy with too many people in middle management who really aren't working. This promotes a country club like atmosphere. There is a huge gap between the senior management team and the people who actually get the work done. It's the business leaders that do all the work without reward or recognition. If you want the easiest job in your life and get paid a lot for doing nothing go for a middle management position at MasterCard.

    Advice to ManagementAdvice

    Get involved. Learn what's really going on. Conduct skip-level reviews. Promote the people who are working hard to bring innovative products to market. Make middle management accountable. Get out of your glass houses and get to know the people who are doing all the hard work. These are the people that will make you successful not the bureaucrats in between.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    Your points-of-view count! MasterCard is collaborative, but not consensus-stuck. Very good work-life flexibility, dynamic CEO, fantastic products

    Cons

    Matrixed environment can be constraining. Not everyone is looking updownleftright yet.

    Advice to ManagementAdvice

    Force the issue of working cross functionally. Do not leave that to HR to solve. This has to be directed and driven at the business level.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great concept, poor execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Purchase, NY
    Current Employee - Analyst in Purchase, NY

    I have been working at MasterCard full-time

    Pros

    In their defense, work-life balance is really great (if you're in the right group) and you can work remote quite often...but this is usually a result of the fact that almost everyone here has a commute.

    Benefits and vacation days are very good for an entry level position.

    You will learn a lot about the payments industry and at the very least, be prepared for any workplace situation you will encounter in corporate America. The company looks very good on your resume and will give you a lot to talk about when interviewing for exit opportunities.

    Cons

    - Commute from NYC is awful and mentally and physically taxing. It especially puts the younger employees in a personal dilemma between living in white plains, or living in the city and having to travel 1.5 hours each way (3 hours a day total, 2.5 days of your life lost every month to the commute)
    - The standards for the quality of your work are low. You can put in minimal effort and still walk away with a good performance review (this might be a pro for some, but if you're looking to be intellectually challenged and do something meaningful, it will be soul-crushing)
    - Office politics can't even be described in words. Slows the pace of innovation incredibly.
    - Sure, you may get a lot of "responsibility", but be prepared to see your recommendations and attempts at the innovation the company craves fall onto deaf ears.
    - Team structures here just don't work. Every team is a subunit of another unit and there is no true collaboration.

    Advice to ManagementAdvice

    Encourage more TEAMWORK. Hold SBLs and managers to actual accountability, or hire them based on their ability to be effective mentors rather than the amount years of experience they have. Tone down the whole massive cultural shift to a "technology" company until you have the leadership and systems that can attract and retain younger talent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Disappointing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Global organization and growing business

    Cons

    No willingness to invest on people and no attention to competence. Very few apportunities to get promoted and not based on competence and skills but on personal relationship. Management lack of skills and leadership to manage and motivate people.

    Doesn't Recommend
  10.  

    Alert: Bogus job postings and damage control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader in New York, NY
    Former Employee - Senior Business Leader in New York, NY

    I worked at MasterCard full-time (more than 5 years)

    Pros

    Brand name company and well recognized. Staff are very good. Salary and benefits good.....however.....

    Cons

    Mastercard must be worried. This video they made (above) is clearly trying to control the bad press about all their recent firings. There are many people finally speaking out about their age discrimination firings in the US and abroad.
    They are posting bogus jobs at locations (like Belgium) to give the impression that the office is still relevant when everyone internally knows all the jobs are going (or gone) to London and regions and the office is being closed in a few years. I know for a fact that internal HR people create bogus postings about how great the company is, on sites like Glassdoor to counteract the negative ones. HR and reviews are used as managers to get back at employees or get rid of employees. It is a great set up.

    Advice to ManagementAdvice

    Keep up the facade and damage control because the law suits are right behind you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Saint Louis, MO
    Current Employee - Senior Analyst in Saint Louis, MO

    I have been working at MasterCard

    Pros

    Flexible work life balance. Co-workers are great

    Cons

    Changes in Management can causing conflicting goals in business

    Recommends
    Positive Outlook
    Approves of CEO

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