MasterCard Reviews

Updated March 26, 2015
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  1. 2 people found this helpful

    Work like a slave till you're 50, then your position will be eliminated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Analyst in O'Fallon, MO
    Former Employee - Product Analyst in O'Fallon, MO

    I worked at MasterCard full-time (more than 10 years)

    Pros

    Nice people, solidarity among employees. Young workforce.
    They pay fairly well (but you won't have time to spend it).

    Cons

    People with seniority tend to be let go because they are expensive/expendable. In the real world, this cost-saving technique is call age discrimination.
    Management is completely clueless about what their direct reports are doing -- reviews are managed like high school popularity contests.
    Everyone under middle management is expected to work "more than 40 hours" per week. This is glossed over in the interview, but it really means at least 60 hour per week and 24/7 availability.
    Mandatory United Way donations; "strong encouragement" to bank at First National Bank of St. Louis (a silent partner of MC).

    Advice to ManagementAdvice

    Poor management, can't decide which management style to adopt so they change every few months. MC management will not read these reviews because they really don't care!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. No way to run a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in New York, NY
    Current Employee - Middle Management in New York, NY

    I have been working at MasterCard full-time (more than a year)

    Pros

    Brand name
    salaries are ok but benfits are expensive

    Cons

    small company mentality
    talk of change but they don't really want change
    backwards systems
    behind the times

    treat people like numbers - the human element is missing
    ViSA, AMEX are taking advanage of poor MasterCard performance
    mamangement is a tight group and almost impossible to get in

    Advice to ManagementAdvice

    you can only talk your way through for so long before the truth comes out. I believe the company is in for hard times as the competition is getthing stronger. The #'s don't add up.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 2 people found this helpful

    My experience has not been too positive and it certainly did not meet my expectation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    The CEO is very smart and has a great vision of where and how he wants to take the company to

    Cons

    HR function is extremely poor within MasterCard worldwide. Not only do the HR managers lie, they are not effective and come up with policies that don't make sense and don't support the CEO's vision.
    Accountability is really lacking and people who do a bad job or don't do their job get away with it.

    Advice to ManagementAdvice

    CEO needs to ensure that the right people are in senior leadership role to create an environment that is conducive for innovation and performance. He also needs to revamp the entire HR unit in order to attract and retain talents.

    Doesn't Recommend
    Approves of CEO
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  5. 4 people found this helpful

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at MasterCard

    Pros

    Benefits
    Knowledge
    Tuition reimbursement
    Teleworking Opportunities
    Flexible time off schedules
    Some departments manage well to their people
    HR is actually trying to change things.

    Cons

    Cronyism
    Politics
    Slow to Change
    Lip Service About Goals and Missions that are shift constantly without fulfillment
    Old time leadership styles and thinking
    Arbitrary monetary compensation increases based on favoritism instead of merit

    Advice to ManagementAdvice

    Know when to retire, step down, or move on.
    Listen and manage to your people, not your next promotion.
    Listen to people who have a position below you, even if it hurts your ego.

    Doesn't Recommend
    Approves of CEO
  6. 1 person found this helpful

    Political to the point of detracting from success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Good salaries and benefits. Decent work/life balance

    Cons

    Politics and cronyism which limit development of staff

    Advice to ManagementAdvice

    Get rid of some of the leadership team

    Doesn't Recommend
    No opinion of CEO
  7. 4 people found this helpful

    Political Place with Pretentious People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Leader
    Former Employee - Business Leader

    I worked at MasterCard

    Pros

    Some smart and intelligent people in products and solutions hired in the recent year. Talent attracts talent. I don't usually like HR but have positive experiences with a very professional HR partner - respectful, solutions-oriented, smart and clearly an endangered specimen.

    Cons

    Political and full of unthinkable nonsense e.g. senior managers who watch what time you come in and make a fuss to others, not to you directly. Legal Department run by prescriptive and dogmatic stiffs who take joy in misfortunes and mistakes of employees. A pretty judgmental culture. Managers who do not develop their teams caring only for their own skins.

    Advice to ManagementAdvice

    Lead by example. Talk is cheap and boring. Recognize those who truly make a difference and make it hard for those who simply make noises to shield their own incapabilities. Be mindful of what talented people want and need at work.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful

    No work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Leader in Singapore (Singapore)
    Former Employee - Leader in Singapore (Singapore)

    I worked at MasterCard

    Pros

    Fair compensation, interesting work, opportunity to make an impact.

    Cons

    No work-life balance - everyone works all hours. Impossible for working parents, especially new mothers. The extremely political environment makes everything harder than necessary. Limited career advancement unless you're willing to move.

    Advice to ManagementAdvice

    Culture needs to be less hostile to working mothers.

    Doesn't Recommend
    Approves of CEO
  9. 2 people found this helpful

    Job not what was presented in the interview!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY

    I have been working at MasterCard

    Pros

    Work/life balance
    Great commute for those living in Westchester

    Cons

    Too many people have been here forever who are set in their ways and unwilling to allow innovative thinking.
    If someone sticks around long enough they become a manager - even if they are not qualified.
    Newcomers are not made to feel welcome by people who have been here for a long time.
    Having worked in other large companies, the talent at MC does not compare. People stay here because they can't go anywhere else!
    Not a place for people who are driven.

    Advice to ManagementAdvice

    Take a hard look at the people who have been here for 20+ years and ask yourself if they are here because they are bright & talented or because they have learned how to work the system and are not willing to work as hard as they would have to if they were to start someplace new. Better yet, COULD they get another job? Would you hire them now if they weren't already part of the organization?

    We will never take the lead if our managers are from an old school network and are setting the tone of how things are done here - processes that are 20+ years old are not going to bring us to the top.

    Doesn't Recommend
    Approves of CEO
  10. 4 people found this helpful

    Great company in early days but became a very impersonal corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Business Leader in Saint Louis, MO
    Former Employee - Senior Business Leader in Saint Louis, MO

    I worked at MasterCard

    Pros

    Good benefits but shrinking each year. Great future growth potential.

    Cons

    Management team lacks vision and class.

    Advice to ManagementAdvice

    Go back to caring about your employees and do a better job of eliminating incompetent managers.

    Doesn't Recommend
    Disapproves of CEO
  11. Started very positively.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)

    I have been working at MasterCard

    Pros

    Group still retains some talented individuals and they are accessible.
    Exposure to diverse range of clients in payments industry,
    Remuneration can be generous.
    Interaction with MasterCard organization.

    Cons

    Limited options for career advancement within the group.
    Slow decision making.
    Employee satisfaction is low.
    Speculation that the current organizational strategy will adversely impact quality of deliverables and client satisfaction.

    Doesn't Recommend

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