MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated October 17, 2014
Updated October 17, 2014
298 Reviews
3.7
298 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
198 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 44 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 10 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (less than an year)

    Pros

    Dynamic, interesting work. Solid management team in place and a great outlook for the company

    Cons

    MasterCard could do better hiring straight out of college/grad school. Most employees have significant industry experience that would be complimented by new blood.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 15, 2014VP, Employer Brand Marketing

    Thanks for your feedback - especially on hiring emerging professionals!

  2. 2 people found this helpful  

    Summer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in O'Fallon, MO
    Former Employee - Summer Intern in O'Fallon, MO

    I worked at MasterCard as an intern (less than an year)

    Pros

    MasterCard really values their interns. I was given a legitimate independent project, the results of which were used even after the internship was over. There are many internship activities throughout the summer, such as sitting in the MasterCard box at a Cardinals game, volunteering at Junior Achievement Finance Park, and various "lunch and learns" with executives. The internship is one of the most professionally designed programs I have seen. MasterCard provides housing and transportation for interns not from the area which is a huge perk. MasterCard uses the internship program as a pipeline for full-time hires. I was even given the opportunity to work remotely during the school year.

    Cons

    Interns in MTO and IPS don't get to interact much at work.

    Advice to ManagementAdvice

    Great office culture. You can tell innovation is a priority.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Satisified

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at MasterCard full-time (more than an year)

    Pros

    Great work life balance and corporate culture

    Cons

    The company and its people are very kind and professional. Great company.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 15, 2014VP, Employer Brand Marketing

    Your review is appreciated and will be helpful for others - thanks!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Middle Management will make or break the future of plans of this company if they don't take good care of their reports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in O Fallon, MO
    Current Employee - Project Manager in O Fallon, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Great Benefits, Occasionally interesting projects if you are in the right team especially if project is a business imperative.
    Great Top Leadership especially CEO. He is taking this company places. If only an ounce of some of his awesomeness can trickle down to the mid level management.

    Cons

    Too much cronyism. Make that extreme cronyism. It's done so openly it stinks.
    Forget about work life balance that they preach on paper but do not put in practice.

    Advice to ManagementAdvice

    Stop making your friends into people managers when they lack the ability to managers of technical teams or people managers period. People managers are critical to building the people if they can't it cost the company more money but lost trust and lost team moral.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 10, 2014VP, Employer Brand Marketing

    Your feedback and candor is important to us - thanks for sharing.

  6.  

    Great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than 5 years)

    Pros

    The company has very good benefits. With the new CEO, the culture within the organization has been changing for the good.

    Cons

    Any ideas suggested usually goes through all levels for approval which could be hindrance at times. Incompetent leadership in some roles are stagnating the growth in their areas.

    Advice to ManagementAdvice

    Continue to embrace an open culture by giving opportunities to high performers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    MasterCard is in a great industry and has some brilliant potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations in Mumbai (India)
    Current Employee - Customer Relations in Mumbai (India)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Potential to make a difference to the way value gets exchanged

    Cons

    MasterCard is a pretty slow company as far as decision making is concerned. People do not necessarily perform, and leaders do not necessarily seek performance.

    Advice to ManagementAdvice

    A great CEO by himself cannot hope to change the company. It's important to have leaders who share similar vision and passion to execute.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Great to hear from our colleagues in AP! Thanks for your review.

  8.  

    A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist in London, England (UK)
    Current Employee - Product Specialist in London, England (UK)

    I have been working at MasterCard as a contractor (less than an year)

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  9.  

    MasterCard is a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Under Ajay's leadership MasterCard has become more diverse. There has been a growth in women and ethnicity within the Purchase location. However, I would still like to see more women in Exectives Roles. It also offers a good work-life balance.

    Cons

    Some managers lack leadership skills.

    Advice to ManagementAdvice

    Pay attention to the constructive feedback that is given.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Thanks so much for your candid response!

  10.  

    Good people, nice place and professional attitudes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in O Fallon, MO
    Current Employee - Project Manager in O Fallon, MO

    I have been working at MasterCard as a contractor (more than an year)

    Pros

    Relax work environment with great people to work with.

    Cons

    You have to like the Mid West to work here.

    Advice to ManagementAdvice

    I do not have anything negative to say about MasterCard.

    Recommends
    Positive Outlook
    No opinion of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Your experience is a great testimony to why we were ranked so highly as Best Places to work in STL - Thanks!

  11.  

    Wierd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Nice office location at Purchase, great cafeteria. Offices could use updating - its like a step back into the 70's

    Cons

    Like most large firms it doesnt live what it preaches. Poor management skills are tolerated if the person is senior because it would cost to much to fire them but people further down the food chain are expendable. If you have tenure you are less likely to be fired for poor performance but instead shuffled around the company into a new role

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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