MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated December 16, 2014
Updated December 16, 2014
315 Reviews
3.7
315 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
214 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Middle Management will make or break the future of plans of this company if they don't take good care of their reports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in O Fallon, MO
    Current Employee - Project Manager in O Fallon, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Great Benefits, Occasionally interesting projects if you are in the right team especially if project is a business imperative.
    Great Top Leadership especially CEO. He is taking this company places. If only an ounce of some of his awesomeness can trickle down to the mid level management.

    Cons

    Too much cronyism. Make that extreme cronyism. It's done so openly it stinks.
    Forget about work life balance that they preach on paper but do not put in practice.

    Advice to ManagementAdvice

    Stop making your friends into people managers when they lack the ability to managers of technical teams or people managers period. People managers are critical to building the people if they can't it cost the company more money but lost trust and lost team moral.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 10, 2014VP, Employer Brand Marketing

    Your feedback and candor is important to us - thanks for sharing.

  2. 1 person found this helpful  

    MasterCard is a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Under Ajay's leadership MasterCard has become more diverse. There has been a growth in women and ethnicity within the Purchase location. However, I would still like to see more women in Exectives Roles. It also offers a good work-life balance.

    Cons

    Some managers lack leadership skills.

    Advice to ManagementAdvice

    Pay attention to the constructive feedback that is given.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Thanks so much for your candid response!

  3.  

    Good people, nice place and professional attitudes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in O Fallon, MO
    Current Employee - Project Manager in O Fallon, MO

    I have been working at MasterCard as a contractor (more than an year)

    Pros

    Relax work environment with great people to work with.

    Cons

    You have to like the Mid West to work here.

    Advice to ManagementAdvice

    I do not have anything negative to say about MasterCard.

    Recommends
    Positive Outlook
    No opinion of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Your experience is a great testimony to why we were ranked so highly as Best Places to work in STL - Thanks!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Depressing Place of Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in O'Fallon, MO
    Former Employee - Business Analyst in O'Fallon, MO

    I worked at MasterCard as a contractor (more than 3 years)

    Pros

    There are plenty of pros if you are a "green badge" employee, like good pay, benefits, modern facilities, and team outings. These only applies to a minority of the staff as most people are "red badge" contractors.

    Cons

    "Red badge" contractors make up the bulk of the workforce, and they are treated horribly. During the recession, MasterCard forced annual 10+% pay cuts on consultants. Converting from contractor to employee is extraordinarily difficult.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than 5 years)

    Pros

    The company has very good benefits. With the new CEO, the culture within the organization has been changing for the good.

    Cons

    Any ideas suggested usually goes through all levels for approval which could be hindrance at times. Incompetent leadership in some roles are stagnating the growth in their areas.

    Advice to ManagementAdvice

    Continue to embrace an open culture by giving opportunities to high performers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Growing company with new opportunities for career growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Hiring new employees that bring a new perspective to the company is helping to create a better culture. The company offers challenging work, a good corporate culture and provides a great work environment. There are growing opportunities in new areas of the business.

    Cons

    Funding can be limited for projects and long work hours and sometimes unrealistic expectations can make it stressful. There are some bad managers you wouldn't want to work for but it seems to be improving very slowly.

    Advice to ManagementAdvice

    Hold managers accountable for coaching and supporting their employees

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your experience!

  8.  

    At MasterCard...Everything they told me is true and that's awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    MasterCard is going through incredible change and that makes it a very exciting place to work. Innovation and thinking outside of the box is highly encouraged so all employees can make a difference and contribute to the MasterCard difference.

    Cons

    As with all change there is some resistance.

    Advice to ManagementAdvice

    Continue building a creative and fun culture while retaining the highly valued culture of caring about our employees and customers

    Recommends
    Approves of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Great feedback - we are highly focused on doing well while doing good!

  9.  

    Excellent company with a strong vision for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader in New York, NY
    Former Employee - Senior Business Leader in New York, NY

    I worked at MasterCard full-time (more than 10 years)

    Pros

    MasterCard has strong focus on employees and provides excellent opportunities for future growth. MasterCard's continued success in the card payment business will ensure a rewarding environment for new employees.

    Cons

    Many career development opportunities tends to be centered around corporate headquarters as you reach more senior roles. However, MasterCard truly isn't that much different than most major corporations with a centralized headquarters.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    a great time to be working at MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    great benefits and opportunities to intereact across business units. Always comfortable environment.

    Cons

    sometimes it seems that important information intended for all employees doesn't make its way down the line. There is a barrier with middle management - the top is visible and engaged but info stops in the middle.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Self-Starters Only Need Apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior IT Analyst in O'Fallon, MO
    Former Employee - Senior IT Analyst in O'Fallon, MO

    I worked at MasterCard full-time (more than an year)

    Pros

    Great Benefits Including Bonus Program
    Casual Dress
    Work From Home (Most Positions)
    Beautiful Campus With Onsite Fitness Center, Full Cafeteria, Game Rooms, etc.

    Cons

    Work Pace Can Be Grinding At Times
    Not Enough People To Meet Expectations/Goals
    Meetings, Meetings, Meetings!
    Separatist Attitude Amongst Management - Too Good For The Trenches

    Advice to ManagementAdvice

    Stay In Touch With What's Really Going On
    Listen More, Meet Less

    Recommends
    Neutral Outlook
    Approves of CEO

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