MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated December 16, 2014
Updated December 16, 2014
316 Reviews
3.7
316 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
215 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wonderful experience with a great corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Engagement in O Fallon, MO
    Former Employee - Consumer Engagement in O Fallon, MO

    I worked at MasterCard as an intern (less than an year)

    Pros

    Corporate culture, flexibility, work load, good perks, nice pay. Overall a very good and respected company. They have a wonderful cafeteria in Missouri.

    Cons

    The communication structure could have been a bit better. The work did become a bit repetitive over time. Nothing that is intolerable for a larger company.

    Advice to ManagementAdvice

    Better communication.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Miami, FL
    Current Employee - Human Resources in Miami, FL

    I have been working at MasterCard full-time (more than an year)

    Pros

    Good management, good benefits. balanced approach

    Cons

    Culture in transition. As any other company in the same situation, some people may have to leave.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Senior Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Saint Louis, MO
    Current Employee - Senior Analyst in Saint Louis, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Competitive salary and bonus packages, flexible working hours. A lot of learning opportunities.

    Cons

    Work life balance can be challenging.

    Advice to ManagementAdvice

    Allow employees to elect MasterCard stock in the 401K program

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good place to work but sliding backwards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Good pay, including good bonus that is always paid. Fast pace. Good time off. Ability (even pushed) to move around and try different areas. Looks great on a resume since everyone knows MC.

    Cons

    While pay is good raises don't exists. So if you are looking to work here get every penny up front because you won't even keep up with inflation. Health coverage SUCKS!!!! It's very expensive and low coverage. Most of the Execs came up in the company so they micro manage because they did all the jobs before. Red tape everywhere. They are looking to outsource everything in IT that isn't the latest/coolest thing. It's leading to the basics taking forever, and thus costing more, and ironically, leaving less money for the latest/coolest things. Purchase (business) and St. Louis (IT) don't work well together. Ajay says we are an IT company yet he rarely comes to the IT headquarters. If we are an IT company Ajay should move to St. Louis and establish that as the headquarters.

    Advice to ManagementAdvice

    Do something about salary range penitration. You are ok now but turn-over will start to really hurt as average pay moves back to the pack. Fix the healthcare package.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent

    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY

    I worked at MasterCard full-time

    Pros

    Enjoyed my time work at MasterCard

    Cons

    Layoffs have occurred over the years

    Recommends
  7.  

    Never bored

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in O'Fallon, MO
    Current Employee - Business Leader in O'Fallon, MO

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    I get to work with emerging technologies. If you do not like the area you are working in, there are many others to advance your career.

    Cons

    Fast paced. Everything is needed yesterday. If you cannot Multi-task, this is not the pace for you.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Overall a good company to work. Excellent benefits. Great CEO.

    Cons

    Lots of internal politics. Manager act like a demi-god and they can make or break your career.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    This company is a good company. Their new shared services is a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Payable Temp in O'Fallon, MO
    Current Employee - Accounts Payable Temp in O'Fallon, MO

    I have been working at MasterCard full-time

    Pros

    The company pays better than market to their employees. The time off policy is very generous. The O
    Fallon building has many perks for the employee.

    Cons

    The culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

    Advice to ManagementAdvice

    Review the business leader and above in the GBSC transaction services and replace with competent leadership.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Senior Technical Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at MasterCard full-time (more than 10 years)

    Pros

    Before they went public they were a very good company - they cared about the employees and their core systems to support the business.

    People were very hard working. Pay and benefits were great.

    Cons

    Employees who remain technical over 50 years old are generally treated poorly and have few opportunities for continued professional development.. One manger told me "if they were smart they'd get into management so they get what they deserve".

    Advice to ManagementAdvice

    Change your focus back to creating and maintaining high quality software systems. Fairly treat employees, particularly the long term employees that still have technical expertise in the systems.

    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good workplace for the enterprising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant in Saint Louis, MO
    Current Employee - Technical Consultant in Saint Louis, MO

    I have been working at MasterCard full-time (more than 8 years)

    Pros

    What you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

    Cons

    Bureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

    Advice to ManagementAdvice

    Hire better talent and create an environment where they succeed. Stop the cover your ass culture.

    Recommends
    Positive Outlook
    Approves of CEO

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