MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated December 21, 2014
Updated December 21, 2014
319 Reviews
3.7
319 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
216 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    This company is a good company. Their new shared services is a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Payable Temp in O'Fallon, MO
    Current Employee - Accounts Payable Temp in O'Fallon, MO

    I have been working at MasterCard full-time

    Pros

    The company pays better than market to their employees. The time off policy is very generous. The O
    Fallon building has many perks for the employee.

    Cons

    The culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

    Advice to ManagementAdvice

    Review the business leader and above in the GBSC transaction services and replace with competent leadership.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Senior Technical Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at MasterCard full-time (more than 10 years)

    Pros

    Before they went public they were a very good company - they cared about the employees and their core systems to support the business.

    People were very hard working. Pay and benefits were great.

    Cons

    Employees who remain technical over 50 years old are generally treated poorly and have few opportunities for continued professional development.. One manger told me "if they were smart they'd get into management so they get what they deserve".

    Advice to ManagementAdvice

    Change your focus back to creating and maintaining high quality software systems. Fairly treat employees, particularly the long term employees that still have technical expertise in the systems.

    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Good workplace for the enterprising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant in Saint Louis, MO
    Current Employee - Technical Consultant in Saint Louis, MO

    I have been working at MasterCard full-time (more than 8 years)

    Pros

    What you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

    Cons

    Bureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

    Advice to ManagementAdvice

    Hire better talent and create an environment where they succeed. Stop the cover your ass culture.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY

    I have been working at MasterCard full-time (more than 10 years)

    Pros

    Company doing well, good benefits, and good work-life balance

    Cons

    Forget getting promoted at this organization.

    Advice to ManagementAdvice

    President should stop being so cocky

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    MasterCard is changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Good compensation and a lot of good managers

    Cons

    The Corporate culture is changing and becoming more cutthroat.

    Advice to ManagementAdvice

    The talk about the culture is one view but the reality is something different. Figure out what you really want to be and speak and act consistently

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Doesn't get any better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in O'Fallon, MO
    Current Employee - Anonymous Employee in O'Fallon, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    MasterCard is amazing both in its focus on consumers and on employees. Our benefits are very generous (i.e. 3 weeks of vacation your first year, benefits from Day One, etc.). A ton of training is offered as well as an amazing education assistance policy (100%!!!). Our CEO is down-to-earth, easy to understand and follow his vision, and a good person, what an awesome combination!

    Cons

    beauracracy is still very heavy in certain areas

    Advice to ManagementAdvice

    Too many rules, too many forms and procedures. Progress has been made but there is much to do.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Working at MasterCard has been a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY

    I have been working at MasterCard full-time (more than 8 years)

    Pros

    Company has been on the path of innovation, it has a great business model and our brand is well known.

    Cons

    MasterCard went public in 2006, prior to that they were private. There is an old culture here that is not keen on changing. We need to work on that.

    Advice to ManagementAdvice

    Trying to drive innovation and fun throughout a company is a fantastic things however cannot be done in a suit and tie. Executives need to come to work dressed down to promote a more relaxed environment that promotes innovation

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    MasterCard is an amazing place to work if you are motivated for a dynamic career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Purchase, NY
    Current Employee - Senior Business Leader in Purchase, NY

    I have been working at MasterCard full-time

    Pros

    Honest executive commitment to employee development
    Unlimited corporate opportunities for growth feed great personal opportunities
    Competitive benefits/comp

    Cons

    Part way through a cultural overhaul, and there is a small (getting smaller) group who is not onboard with the program. They create a disproportionate burden for the rest of us.

    Advice to ManagementAdvice

    Keep up the great progress.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Growth Company - With Lots of Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Purchase, NY
    Current Employee - Senior Business Leader in Purchase, NY

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    It is hard to argue against a company that is doing so well. You have to work to advance here but your hard work pays off. Great work life balance. Ajay Banga is a true leader that is driving this company in a place that it has never been before. He is tremendous and his impact can be felt through the entire organization. You can't say that about too many CEO's.

    Cons

    It is hard to work in a b2b2c environment. We do things differently here which are sometimes difficult for someone that is new to the organization/four party model. This growing pain goes away once you understand our business and our business model.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Challenging somewhat rewarding nice experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time

    Pros

    Challenging somewhat rewarding nice experience

    Cons

    Lack of leadership and hiring of wrong people, A lot of opportunity for advancement but was taken advantage of by various people with various reasons.

    Recommends
    Positive Outlook
    No opinion of CEO

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