MasterControl Reviews

Updated May 18, 2015
10 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
4.3
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jon Beckstrand
9 Ratings

10 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    A company that gets it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterControl full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work and life balance, the executive team gets the value of happy employees and hires A+ performers that self manage (no micromanaging needed) who have strong work ethics and personal accountability. Lots of companies preach "customer success" but MasterControl means it when they say it. It is a high value Core Value in the organization and it shows. Its great to work for a company that your now ashamed to look a customer in the eye and make apologies for. Great people, great management starting with the CEO.

    Cons

    Some growing pains trying to keep up with customer demand as the company grows very quickly, need more professional services folks to keep up with demand, but good people are hard to find. If only they could figure out how to clone people it would be great.

    Advice to Management

    Don't lose the small company feel, as the company grows. Great employees demand to be appreciated and treated like responsible adults with accountability, some companies forget what got them where they are and let go of the values that got them there, don't let that happen. Good employees don't need micromanaging, and if a manager feels that an employee needs micromanagement then may be this isn't the right company for that employee.


  2. Helpful (3)

    TSE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterControl

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Wonderful people to work with.

    Cons

    No clear vision from executives.


  3. Helpful (1)

    Antiquated product & process; world-class people, culture & management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management

    I have been working at MasterControl full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    >Invests in your personal & career goals. If you want to grow, come work for MasterControl. >Work life balance is amazing. >Leadership style is flat/collaborative. Everyone has a voice. >Some of the greatest people I've ever worked with: Mike A. Craig G. Curt P. Randall A. Brian C. Jason C. Matt L. and everyone else in the company etc... >Amazing culture: outings, educational summits, snack program (soda and candy), annual banquets, quarterly employee recognition, fitness clubs, bonuses, fabulous seasonal events etc. >Best HR ever. Go Alicia! >Co-workers are exceptional/experts in their field.

    Cons

    >Salary & raises not competitive >Senior management/inner circle are active LDS and vocal about it. The perception is that this places a ceiling on non-LDS who want to advance. >Antiquated software with little motivation to modernize/improve >Dogma/politics around tools and processes >Hypothetical/unproven models to measure success in the development and marketing process >Wasted effort and lack of focus in the development process >Marketing focuses on statistics - not the customer >Sales sets expectations of the software to the customers that can't be met

    Advice to Management

    I think what's needed most are fresh perspectives from new talent. Keep growing and you'll improve!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great company with great work/life balance and great leadership and co-workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterControl

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People care about people. Data driven goals. Very educated leadership with the employees also being educated. Great health benefits and even better work life balance.

    Cons

    No tuition reimbursement for the few going to school. They also don't match the 401k (but pay the administration fees).

    Advice to Management

    Keep up the great work!


  6. Helpful (1)

    LOVE IT!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at MasterControl

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    So many pros - great people, medical premiums are covered 100%, fitness clubs, company events, employee recognition (quarterly/annually), snack program, ping pong, soda machine, massage therapist, beautiful building, flex scheduling available, work/life balance, opportunity for growth, etc. It is awesome! Love working here.

    Cons

    There's nothing significant to report.


  7. Helpful (1)

    A great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterControl full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company culture is pretty amazing. We are all treated like an important piece of the puzzle which leads us to success. They value life balance. I believe in what I am doing and the people are great to work with.

    Cons

    with such a rapidly growing company there are some expected growing pains


  8. Helpful (4)

    Great company culture but terrible feeling of self-worth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Salt Lake City, UT
    Former Employee - Technical Support Engineer in Salt Lake City, UT

    I worked at MasterControl full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The company does a great job with scheduling events for their employees and company meetings were well constructed

    Cons

    Opportunity to advance was extremely limited. Advancement was based on seniority over actual performance. Higher level positions were filled with external applicants which led to decisions not centered on strong employees. Pay was not competitive with other similar positions outside of the company. Medical benefits will force employees to take out a second mortgage due to high deductible only plans.

    Advice to Management

    Promote from within. Don't hire people to an executive level who have not been able to truly connect with current employees. Those type of decisions lead to loss of valuable employees that are tired of being nothing more than disposable chess pieces.


  9. Great Product, Excellent People!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Engineer in Salt Lake City, UT
    Current Employee - Tech Support Engineer in Salt Lake City, UT

    I have been working at MasterControl full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People are empathetic, Management leads my example, Excellent Culture, Beautiful work space, Competitive pay, Location is right next to a major highway, Always enough parking space.

    Cons

    Benefits are competitive but could always be improved. The Benefit allowance is helpful, but only covers part of the cost of the premiums for families.

    Advice to Management

    Keep compensation rates competitive and you'll keep your employees happy.


  10. Positive environment that is growing and exciting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterControl full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stellar work-life balance Fun company culture Flexible schedule Competitive salary and good benefits Best in state work facilities Growing fast Continual education emphasized

    Cons

    Not a lot a negatives for me in all honesty.


  11. Helpful (2)

    The people are great to work with.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterControl

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Working at MasterControl has been a great experience where I have had the opportunity to gain many new skill sets and work with great people. The medical insurance is some of the best around and the amount of PTO is fantastic! Most years of my employment we have had a training budget as well which has come in very handy.

    Cons

    The few downsides of MasterControl are that there is no 401(k) matching and the pay is adequate but not near the top of the market.

    Advice to Management

    Get better market indicators during salary reviews, consider how you pay new employees vs. tenured employees, and consider a 401(k) matching program.



Showing 10 of 12 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.