Matco Tools
2.2 of 5 17 reviews
www.matcotools.com Stow, OH 500 to 999 Employees

Matco Tools Reviews

Updated Apr 11, 2014
Matco Tools – Stow – “The first snow is always nice in Stow. By spring…”

All Employees Current Employees Only

2.2 17 reviews

                             

50% Approve of the CEO

(no image)

Timothy J. Gilmore

(10 ratings)

29% of employees recommend this company to a friend
17 Employee Reviews
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A company of talented, down-to-earth, hard working people

Anonymous Employee (Current Employee)
Stow, OH

I have been working at Matco Tools full-time for more than 3 years

ProsPeople: The company has attracted some very talented, intelligent people in their Stow headquarters. I feel privileged to work alongside the team.

Promotions: Advancement is fostered and encouraged – just make it known you want to further your career. Eagerness is rewarded.

ConsLean: Operates on very tight resources, both in regards to manpower and financial resources. Can be a good thing in a company, but can leads to a burned-out mutual feeling among the team.

Advice to Senior ManagementBe conscientious about ensuring there are enough "doers" to carry out new initiatives when bringing on additional directors and upper management. Many have great ideas – but these ideas just get added to the ever growing to-do list for the lower level associates to carry out.

Yes, I would recommend this company to a friend

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Full of lies and deceit

Distributor/Franchisee (Former Employee)

I worked at Matco Tools full-time for more than 8 years

ProsYou learn that no one is your friend and all most any one cares about is money.

ConsBy the time you have your loan and tool truck paid off they start to push on you. By this time, if you actually make it this far you are finally starting to make some money. You have grown you're route and now they say you have too many customers. Well look at that, it is almost time for your 10 year renewal. Now they will force you to give up part of you're route and get this...... buy another $100k + tool truck even if the one you have is perfect. It's all about being a sheep in the field.

Advice to Senior ManagementGo back to what you did in the 90's when you cared about us and our customers. Fin, form, functionality, and you probably forgot the rest.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Truly a customer driven company

Anonymous Employee (Current Employee)

I have been working at Matco Tools full-time for more than 5 years

ProsVery tenured people. Lots of promoting from within. Everyone is very driven to provide the best service for the franchisees. Since we are all working toward the same goal, everyone is happy to jump in to help each other. The benefits are very reasonable because the company is a subsidiary of Danaher. We are always driving to do more and achieve better, and I feel we are headed in the right direction by doing so. I like the community involvement too with Susan G Komen donations and United Way.

ConsWould like to see more employee to employee recognition.

Advice to Senior ManagementContinue growing your people internally.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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I can't believe the deceit

Anonymous Employee (Current Employee)

I have been working at Matco Tools full-time for more than 10 years

Proswhatever little there was is gone

Consthe post "truly a customer driven company" was written by a corporate employee who was told to do so after it was discovered Glassdoor reviews were so bad. It was discussed in a company meeting and the instruction went out to find some (if they could find any) satisfied franchisee to write a good review. The one they found in CA I'm not even sure is real. Read the remarks, this company has a 29% approval rating among existing employees and lower among former ones. Management is rated a 2 and that is with the insiders input too. This is being written as we are at Expo, the annual convention where we trick and swindle the franchisees into buying more inventory than they can afford while we finance it for them then cut them off when they fall behind on payments. Of the 90+ District Managers, at least 30% are actively looking for another job and the rest are either brand new or too old to find another job. The ONLY focus at every level is on selling new franchises. The failure rate has exceeded the new sales for the past several years, which has cost several DMs their job and another reorganization. I'm one of the too old to get another job guys but would leave in a minute if I could find anything at all which would allow me to support my family.

Advice to Senior ManagementAre you kidding, advice is not something that is welcomed at the field level or in Stow

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Franchise

Sales of Profession Tools (Current Employee)
Northridge, CA

I have been working at Matco Tools full-time for more than 8 years

ProsSelf employed make of it what you will. As a business owner you get what ouput into it

ConsSelf employed. Business ups and downs with the market

Advice to Senior ManagementFocus

Yes, I would recommend this company to a friend

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RUN - RUN -RUN - RUN - RUN

Anonymous Employee (Current Employee)

I have been working at Matco Tools full-time for more than 10 years

ProsNone whatsoever for a franchisee

ConsBusiness model built upon finding the uneducated, unsofiscated, gullible prospect then sending an uneducated, unsofiscated, greed-motivated employee who will say or do anything to get a contract signed, which obligate the new franchisee to extremely high interest "in-house" loans. This is followed by no training, a falsified route set-up and constant pressure to buy more inventory, which is over priced to the competition and market. SNAP-On owns this industry as evidenced by an 80 percent failure rate for Marco franchisees in the first two years. Most major banks and the SBA REFUSE to finance ANY Matco venture regardless of the prospective franchise's credit rating (research Google SBA Matco Tools failure rate) then you'll know why they were forced into the much touted "in-house" financing (at extremely high interest rates).

Advice to Senior ManagementManagement is the punchline to the Matco joke. 18 percent, let me repeat, 18 percent of current and former people associated with Marco Tools rate this company favorable go any extent and even fewer would recommend Marco to a friend. RUN - RUN - RUN

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Nightmare

Distributor/Franchisee (Former Employee)

I worked at Matco Tools full-time for more than a year

ProsWell, there is that concept that you get to be your own boss, run your own company, at least in theory. In practice that's not really the case. You can run your own business as long as you do it the way they say.

ConsToo much risk put on the distributor. Company encourages you to take on additional debt, not only through excess inventory but by extending credit to your customer base who may not have the means to pay. No risk to the company since they come after you, not the end consumer.

Advice to Senior ManagementThe business model is built on a post WWII economy. Its time to modernize.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Distributor

Anonymous Employee (Former Employee)

I worked at Matco Tools

ProsLots of potential
Some of the managers are great

ConsMicro manage their distributors
Can not retain quality management
Very hard to be successful in this economy
Be careful. Work/Life balance is very hard

Advice to Senior ManagementQuality not quantity

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Matco Tools the Churn of the Century

Franchisee (Former Employee)
Lowell, AR

I worked at Matco Tools as a contractor for more than 5 years

ProsYou get to meet great technicians whom you will not be able sell tools to after Matco terminates your franchise using individuals who sell tools but are not franchisees like you.

ConsThey lie to you from day one selling you blue sky and then steal your customers from you when you make it work utilizing a contract that is very badly written for franchisees.

Advice to Senior ManagementStop Churning franchisees and give them a business plan that succeeds instead of Churning franchisees on tax payer backed SBA loans.

No, I would not recommend this company to a friend

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Greta place to work

Anonymous Employee (Former Employee)

I worked at Matco Tools full-time for more than 3 years

ProsGood people, good benefits. A good place to work

ConsI have no cons to offer

Advice to Senior ManagementKeep doing what your doing

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Matco Tools reviews and ratings — including employee satisfaction and approval rating for Matco Tools CEO Timothy J. Gilmore. All 17 reviews posted anonymously by Matco Tools employees.