Matrix Absence Management

  www.matrixcos.com
  www.matrixcos.com
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Matrix Absence Management Reviews

Updated August 20, 2014
Updated August 20, 2014
12 Reviews
2.8
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Kenneth F. Cope
5 Ratings

Employee Reviews

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  1.  

    Great Growing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Examiner II  in  Portland, OR
    Current Employee - Claims Examiner II in Portland, OR

    I have been working at Matrix Absence Management full-time for more than a year

    Pros

    Constant growth, good pay, and great management.

    Cons

    No Bonus Pay, Benefits not the best.

    Advice to ManagementAdvice

    Increase the pay or offer bonuses.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Disability absence managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Matrix Absence Management

    Pros

    Business is growing presenting many opportunities for growth.

    Cons

    Vacation and benefits are average

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Remote management of this firm is out of touch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Absence Management Specialist  in  Phoenix, AZ
    Former Employee - Absence Management Specialist in Phoenix, AZ

    I worked at Matrix Absence Management full-time for more than a year

    Pros

    The work cubes are spacious

    Cons

    Very bad discriminatory culture, poor salary

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    The Best of the Worst!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative
    Current Employee - Claims Representative

    I have been working at Matrix Absence Management full-time for more than a year

    Pros

    If you enjoy denying hard working honest employees of their benefits then this is the company for you. Matrix works hard to deny workers’ compensation, short and long term disability, return-to-work services, personal/family and medical leave (FMLA) programs to deserving employees.

    Cons

    The work is demanding and thrives off of negative energy. This company requires weekends as well as after business hours, unpaid. The amount of expected unpaid overtime will make you resent this place.

    Advice to ManagementAdvice

    Many unhappy and complaining clients. Matrix work ethic and moto is to say NO to clients. Perhaps that is your problem.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    They are trying hard, but have a loooong way to go!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Integrated Claims Examiner  in  Phoenix, AZ
    Current Employee - Integrated Claims Examiner in Phoenix, AZ

    I have been working at Matrix Absence Management full-time for more than 5 years

    Pros

    Co-workers are friendly. New building is nice.

    Cons

    The management that has rolled over. New CEO and COO are awesome, but some current mangers are still playing favorites, pushing blame and hiding their faults. We had a recent overhaul in personnel and they missed a few!!

    Advice to ManagementAdvice

    This is a great place if you have no kids and are chomping at the bit to start a career. There is very little work life balance. Be prepared to move on in about 3 years because that is the average burn out times here. If you happen to get one of the 2 good managers here feel blessed!! They offer great pay but the amount of overtime you do that is "unpaid" will make you resent this place.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Completely disorganized and outdated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Matrix Absence Management

    Pros

    High salary compared to experience

    Cons

    Not much room for advancement and no organization. There computer systems are almost 10 years outdated. I have better equipment at home. Systems constantly go down and chairs are always breaking. A lot of processes would be simplified if automated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Not the best but ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Integrated Claims Examiner  in  Phoenix, AZ
    Current Employee - Integrated Claims Examiner in Phoenix, AZ

    I have been working at Matrix Absence Management full-time for more than a year

    Pros

    Flexible scheduling; Industry Updates; Learning Environment

    Cons

    Terrible Benefits,Little to No room for advancement

    Advice to ManagementAdvice

    Utilize the talent you have to grow. My 20 years of experience was overlooked

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    It was a challenging but worthwhile experience; I am grateful for the opportunity and the skills I acquired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Hawthorne, NY
    Former Employee - Anonymous Employee in Hawthorne, NY

    I worked at Matrix Absence Management

    Pros

    Co-workers are "team-players". Whether or not you are on the same Supervisory team, you can ask anyone for assistance.

    Cons

    The work is demanding and sometime requires weekends or after business hour time which is unpaid.

    Advice to ManagementAdvice

    Better distribution of workload would make for a happier work enviornment.

    Approves of CEO
  10.  

    Matrix Absence Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Integrated Claims Examiner  in  Austin, TX
    Current Employee - Integrated Claims Examiner in Austin, TX

    I have been working at Matrix Absence Management

    Pros

    Matrix offers a great benefit package.

    Cons

    Management doen't consider each employee's individual needs. Not enough training given. Managers in the Austin office are not fair with all employees and tend to play favorites.

    Advice to ManagementAdvice

    Listen to your employees and offer help and guidance when requested. Don't just sugar coat everthing and say it will get better only to go back to the way it was. Have the management team take sensitivity and leadership training. The management team are only managers, not leaders.

    Doesn't Recommend
    Approves of CEO
  11. 1 person found this helpful  

    Not horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Examiner
    Current Employee - Claims Examiner

    I have been working at Matrix Absence Management full-time for more than 3 years

    Pros

    Coworkers are great, there's opportunity to impact change in processes. Hard work is eventually rewarded. Management is mostly hired from within.

    Cons

    Caseloads are higher than industry average. Benefits are poor, expect 250 for a family HMO with 40-50 dollar copays.

    Recommends
    Neutral Outlook
    Approves of CEO

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