Matrix Absence Management
2.5 of 5 10 reviews
www.matrixcos.com Phoenix, AZ 500 to 999 Employees

Matrix Absence Management Reviews

Updated Jun 28, 2014

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2.5 10 reviews

                             

33% Approve of the CEO

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Kenneth F. Cope

(3 ratings)

22% of employees recommend this company to a friend
10 Employee Reviews
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    1 person found this helpful  

    Not the best but ok

    Integrated Claims Examiner (Current Employee)
    Phoenix, AZ

    ProsFlexible scheduling; Industry Updates; Learning Environment

    ConsTerrible Benefits,Little to No room for advancement

    Advice to Senior ManagementUtilize the talent you have to grow. My 20 years of experience was overlooked

    No, I would not recommend this company to a friend

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    Remote management of this firm is out of touch.

    Absence Management Specialist (Former Employee)
    Phoenix, AZ

    ProsThe work cubes are spacious

    ConsVery bad discriminatory culture, poor salary

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    The Best of the Worst!

    Claims Representative (Current Employee)

    ProsIf you enjoy denying hard working honest employees of their benefits then this is the company for you. Matrix works hard to deny workers’ compensation, short and long term disability, return-to-work services, personal/family and medical leave (FMLA) programs to deserving employees.

    ConsThe work is demanding and thrives off of negative energy. This company requires weekends as well as after business hours, unpaid. The amount of expected unpaid overtime will make you resent this place.

    Advice to Senior ManagementMany unhappy and complaining clients. Matrix work ethic and moto is to say NO to clients. Perhaps that is your problem.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    They are trying hard, but have a loooong way to go!!

    Integrated Claims Examiner (Current Employee)
    Phoenix, AZ

    ProsCo-workers are friendly. New building is nice.

    ConsThe management that has rolled over. New CEO and COO are awesome, but some current mangers are still playing favorites, pushing blame and hiding their faults. We had a recent overhaul in personnel and they missed a few!!

    Advice to Senior ManagementThis is a great place if you have no kids and are chomping at the bit to start a career. There is very little work life balance. Be prepared to move on in about 3 years because that is the average burn out times here. If you happen to get one of the 2 good managers here feel blessed!! They offer great pay but the amount of overtime you do that is "unpaid" will make you resent this place.

    No, I would not recommend this company to a friend

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    Completely disorganized and outdated

    Anonymous Employee (Former Employee)

    ProsHigh salary compared to experience

    ConsNot much room for advancement and no organization. There computer systems are almost 10 years outdated. I have better equipment at home. Systems constantly go down and chairs are always breaking. A lot of processes would be simplified if automated.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    It was a challenging but worthwhile experience; I am grateful for the opportunity and the skills I acquired.

    Anonymous Employee (Former Employee)
    Hawthorne, NY

    ProsCo-workers are "team-players". Whether or not you are on the same Supervisory team, you can ask anyone for assistance.

    ConsThe work is demanding and sometime requires weekends or after business hour time which is unpaid.

    Advice to Senior ManagementBetter distribution of workload would make for a happier work enviornment.

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    Matrix Absence Management

    Integrated Claims Examiner (Current Employee)
    Austin, TX

    ProsMatrix offers a great benefit package.

    ConsManagement doen't consider each employee's individual needs. Not enough training given. Managers in the Austin office are not fair with all employees and tend to play favorites.

    Advice to Senior ManagementListen to your employees and offer help and guidance when requested. Don't just sugar coat everthing and say it will get better only to go back to the way it was. Have the management team take sensitivity and leadership training. The management team are only managers, not leaders.

    No, I would not recommend this company to a friend

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    Not horrible

    Claims Examiner (Current Employee)

    ProsCoworkers are great, there's opportunity to impact change in processes. Hard work is eventually rewarded. Management is mostly hired from within.

    ConsCaseloads are higher than industry average. Benefits are poor, expect 250 for a family HMO with 40-50 dollar copays.

    Yes, I would recommend this company to a friend

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    Company is downsizing

    Integrated Claims Examiner (Former Employee)

    Pros401k benefits; automatic vested after three months.

    ConsManagement needs more training to interact with their department.

    Advice to Senior ManagementMore training

    No, I would not recommend this company to a friend

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    Matrix Absence Management - Great Place to Work!!!

    Claims Representative (Current Employee)

    ProsFlexible schedules, great benefits package, company is growing, team environment

    ConsNeed more space. Company has outgrown office space in some locations.

    Advice to Senior ManagementEncourage more communication between managers and employees their career paths.

    Yes, I would recommend this company to a friend

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