Matrix Medical

  www.matrixforme.com
  www.matrixforme.com

Matrix Medical Reviews

Updated December 17, 2014
Updated December 17, 2014
35 Reviews
2.4
35 Reviews
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Randy Dobbs
19 Ratings

Employee Reviews

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  1.  

    Generally positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Level in Providence, RI
    Former Employee - Manager Level in Providence, RI

    I worked at Matrix Medical full-time (more than 5 years)

    Pros

    Good benefits
    Autonomy
    high level leadership with good intentions

    Cons

    Clique-like upper management
    no moving up if you're not "in"

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Matrix Medical full-time (more than an year)

    Pros

    Great salary no call benefits are wonderful.

    Cons

    Management leaves a lot to be desired. Communication with management about issues will result in being labeled as negative. They also do not promote from within and look outside the company for management positions.

    Advice to ManagementAdvice

    Management could benefit in listening to the field staff.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Member Relations Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Matrix Medical full-time (more than an year)

    Pros

    Decent Pay
    Okay benefits
    flexible with PTO

    Cons

    No room for advancement
    Pay isn't enough for the bull you have to put up with
    It is like working at a high school
    Human resources is a joke
    Managers don't keep anything a private conversation

    Advice to ManagementAdvice

    If you want people to stay with the company and actually preform, you need to pay people more. It's awful getting yelled at by geriatric medicare members ona daily basis.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    good job, beware of drawbacks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse Practitioner in Philadelphia, PA
    Current Employee - Nurse Practitioner in Philadelphia, PA

    I have been working at Matrix Medical full-time (more than 5 years)

    Pros

    NP support staff (from reception to schedulers to IT to coders) is wonderful! They do so much to make the NPs job easier, and don't often get the credit they deserve! Coworkers are great. NP pay and perks are better than most in this market.

    Cons

    Favoritism "rules the roost". Several promotions reflective of who you know, not what you know.This, in turn, decreases
    staff morale (about which management doesn't seem too concerned). Work-life balance almost non-existent for those forced to travel great distances on a regular basis to complete the scheduled number of visits.

    Advice to ManagementAdvice

    Upper and middle management could make greater efforts to bring (NP) coworkers together for more than an annual meeting (group phone conferences just aren't the same.)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Logistics Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics Analyst in Scottsdale, AZ
    Former Employee - Logistics Analyst in Scottsdale, AZ

    I worked at Matrix Medical full-time (more than an year)

    Pros

    Since there is high turnover, there is always opportunity to move into a different role.

    Cons

    There is a severe lack of strategic leadership.

    Advice to ManagementAdvice

    Mature your processes around training and guiding leaders.

    Doesn't Recommend
    Positive Outlook
  7.  

    this isn't your mother's matrix anymore...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Relationship Representative in Clearwater, FL
    Former Employee - Member Relationship Representative in Clearwater, FL

    I worked at Matrix Medical full-time (less than an year)

    Pros

    nice co workers, nice work environment and location. plus bonuses. provides nice benefits and always looking towards the future and just got bought by a fortune 500 company which is great.

    Cons

    no matter what they tell you this is a sales job even though you are calling to set home health assessments with a nurse practicioner. last year they changed ceo and what used to be a great place to work and you felt you were doing something worthwhile now they bit off more than they can chew and it turned into another typical call center where only numbers count and how many appts you get each day. if you don't make your required metrics then you wont be there very long. If you make your numbers then your supervisor will hang around you and give preferential perks but if you aren't they don't get near you.

    Advice to ManagementAdvice

    You bit off more than you can chew to keep your fees up. So it took you away from the great work experience matrix used to be. Go back to the way it was before when everyone was making their numbers and bonuses and having a great time working there. stop putting so much pressure on your employees to push the envelope to make appts.
    hire more from within the company as far as supervisors.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Not a happy place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Services Coordinator in Clearwater, FL
    Former Employee - Provider Services Coordinator in Clearwater, FL

    I worked at Matrix Medical full-time (less than an year)

    Pros

    Its a pay check.......nothing more, nothing less.

    Cons

    More work is assigned than is possible to complete in 8hrs....no overtime is allowed so employees work off the clock to keep from getting written up/terminated. Performance metrics mean nothing as they change constantly and are pulled out of thin air by supervisors/management.

    Advice to ManagementAdvice

    Why bother....Matrix is a top down company that is not interested in its employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Management words mean nothing without demonstrable action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at Matrix Medical full-time (more than an year)

    Pros

    Company is not receptive to any feedback

    Cons

    Unable to provide Job Description at inception of employment

    Very poor Management with no prior Management education

    Advice to ManagementAdvice

    My Manager hid in the office

    All show-poor IT planning and execution

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    High Turnover - Matrix is a young company with bad leadership and no long-term gameplan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst/Coordinator in Scottsdale, AZ
    Former Employee - Analyst/Coordinator in Scottsdale, AZ

    I worked at Matrix Medical full-time (more than an year)

    Pros

    You'll get to touch and do alot of different things since the turnover is so high, there are all always personnel gaps that need to get filled, and whoever is available (ie you) will have the opportunity to do it.

    Cons

    Most employees are unhappy, the only growth potential is from attrition from uhappy employees leaving. I worked there for a little under two years and I was one of the last people I started with to leave. They do not care about compensating employees fairly, rewarding top performers, or retaining talent. I was in a leadership / non-managerial position in fairly short order and I saw how the poor executive direction and lack of quality managers led to alot of good people leaving to go work elsewhere. They were acquired by a capital management company, the leadership roles were filled by key leaders from the previous company, USIS and is being positioned for resale in a few years. It is clear by how employees are dealt with, and how break-neck and decisions are made with only the short term in view that there is no long-term strategy here. They simply want to make it look good on paper so they can resell it. All the employees I talked to saw coworkers mistreated, disrespected (by managers), and undervalued. The high turnover is no surprise. The employee experience is abismal on all fronts. The company makes gobs of money even with high turnover so they see no incentive to change the corporate culture.

    Advice to ManagementAdvice

    Make an effort to at least "appear" like you care about the long-term careers of your employees. Less cowboy antics and more strategies and systems to instill confidence in the employees that they are not as expendable as most of them felt when they were there.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    I had an overall good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Relations Representative in Clearwater, FL
    Former Employee - Member Relations Representative in Clearwater, FL

    I worked at Matrix Medical full-time (less than an year)

    Pros

    Nice facility, friendly supervisors and co-workers, good starting pay and bonuses, good benefits.

    Cons

    If you do not thrive in a metrics-driven work environment, this is not a job for you.

    Advice to ManagementAdvice

    Please consider re-hiring former employees. It takes time to learn your systems and procedures.

    Recommends
    Positive Outlook
    No opinion of CEO

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