Mattel Reviews

Updated September 3, 2014
Updated September 3, 2014
230 Reviews
3.1
230 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mattel CEO and Director Bryan G. Stockton
Bryan G. Stockton
88 Ratings

Review Highlights

Pros
  • good work life balance, good salaries, half day fridays, good health insurance plan (in 63 reviews)

  • There are many work/life balance initiatives to take advantage of (in 23 reviews)


Cons
  • work/life balance is nearly non-existent: emails and work on weekends, late nights (in 13 reviews)

  • Some long hours and weekend emails (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lack of leadership and innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mattel

    Pros

    Mattel hires talented hardworking people with good salaries and strong benefit package.

    Cons

    Unfortunately, bad behavior is rewarded in a highly political culture. Leadership is non existence and shallow. The Leadership team and CEO lack vision. The company systems are completely antiquated.

    Advice to ManagementAdvice

    Take a leadership role as the largest in the industry and make toys relevant again instead of lining your pockets with cash.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - American Girl Bistro Server
    Current Employee - American Girl Bistro Server

    I have been working at Mattel part-time for more than a year

    Pros

    Good benefits, flexible scheduling, happy people, happy customers. There is a 401(k) plan available, even though I'm just a part time server! Great managers, who understand that I'm still in school and need to balance my job and school well.

    Cons

    I can't really think of any! I come on the weekends, put on my pink hair bow, and get to work! The hostesses could be more fair with the way they seat us servers, but that's not really a complaint on the management!

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great, so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager, Packaging  in  El Segundo, CA
    Current Employee - Senior Manager, Packaging in El Segundo, CA

    I have been working at Mattel full-time for more than 3 years

    Pros

    People and work life balance are great!

    Cons

    Creative culture could improve -

    Advice to ManagementAdvice

    Know what is happening below your level.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Mattel is having a huge impact on Fisher-Price and the cultural implications of that are not good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Marketing Manager  in  East Aurora, NY
    Current Employee - Associate Marketing Manager in East Aurora, NY

    I have been working at Mattel full-time for more than 5 years

    Pros

    From a benefits perspective we receive generous time off (company shutdown for the December holiday break) and half day Fridays. Also you can't beat working on toys for a living!

    Cons

    Management's words dictate one direction but their actions show another. The culture is also changing on the East Aurora campus from one of mutual support to one where individuals will be petty in order to be noticed and therefore promoted.

    Advice to ManagementAdvice

    Your actions should back up what you say.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mattel for more than 10 years

    Pros

    the people are amazingly talented.

    Cons

    I can't really think of many negatives about working there!

  7. 5 people found this helpful  

    Very conservative, crucially imbalanced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mattel full-time for more than 5 years

    Pros

    Good benefits, holidays. Weak leadership means slack work environment for lazy people, lots of opportunity to contribute for self-motivated people.

    Cons

    Very focused on old-school commodity-manufacturing business approach. Principle business values are savings and cost cutting; essentially no commitment to growth through investment in people, processes or innovation. Doesn't understand or embrace the direction the industry is going, or the impacts on its core business of digital, technology, and changing play patterns.

    Significant bonuses, and stocks, are reserved for executives. Executive incentives are too large, and are based on short-term performance, so no one will take risks or think for the future, or invest in any timeframe longer than they can see themselves personally benefiting.

    Punishes failure and unsuccessful risk. Innovation is difficult and not rewarded (unless someone gets lucky and a project they are associated with happens to make a ton of cash). These factors create a climate of fear and weak, indecisive leadership. Buys outside ideas while internal ideas languish.

    Weak leadership causes long development cycles, with a great many unnecessary variants explored, creative frustration, and business costs due to the large number of projects cancelled late in the cycle.

    Climate of fear and imbalanced incentives also create an extremely hierarchical organization, a strongly consensus-based culture, and a strong wall between individual contributors and executives. A cynical emphasis on "team” is used as an excuse to not praise, encourage, reward or retain individuals. The overall tone of the culture is one of lip service to poor ideas if endorsed by higher-ups, empty cheers and false smiles.

    The organization thinks of the business as a machine, and of people as interchangeable. No possibility of career growth for the majority of employees. Quality of people is low. Ranks and leadership are both full of deadwood, sycophants and the underqualified. Best and brightest don't stay long.

    Advice to ManagementAdvice

    Parachute out the old dogs. Hire some people from startups, tech industry. Get fresh thinking, especially at the senior leadership level, and in marketing. Hire the best, give them the resources to flourish, and incentivise them to do their best. Invest in the future, in innovation, in new markets. Reward risk taking, inspired failure and new ideas.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Mattel needs to listen to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mattel full-time for more than 8 years

    Pros

    Half day Fridays are a definite plus and peers are great to work with. Most employees have a sense of pride and strong work ethic.

    Cons

    Senior Management lacks the ability to make decisions. Lots of talk of caring about employees and their opinions but in reality top management doesn't want to hear criticism. Lack of IT support to do daily work.

    Advice to ManagementAdvice

    Listen to what employees are saying about too many approvals needed.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Great people increasingly undermined by not great leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA

    I worked at Mattel full-time for more than 10 years

    Pros

    Robust, iconic content, some amazing people and performers, can be a fun environment. Very good benefits.

    Cons

    Increasingly political, out of touch and vindictive leadership, high pressure, unrealistic expectations by people because they can, not because it is necessary. Depending on the group you're in, room for advancement can be limited (though good benefits help offset that).

    Advice to ManagementAdvice

    Value the people who have committed years of energy, intelligence and dedication to your company and who are top performers. Right now you do not do so. Also stop being so incredibly short-sighted in terms of business cycles. You do not need an unrealistically high return every single quarter, you need to perform well over time.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Great happy atmosphere and many promises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail  in  Columbus, OH
    Current Employee - Retail in Columbus, OH

    I have been working at Mattel part-time for more than a year

    Pros

    Happy surface, fun appearing atmosphere, great place to work if you are 18 and not looking for advancement, perfect summer job if you only need 15 - 18 hours a week at 9.50 / hour.

    Cons

    Still a great place if you can land a 30 hour position. If you can afford gas to work, 15-18 hours a week at 49.50 / hour its for you. Dont count on getting a lot of hours.

    Advice to ManagementAdvice

    More hours = happy workers less hours starts gossip, and competition which leads to cut throating and back stabbing to advance . Girls are driven by money and don't care who they step on to advance. Cattiness rules, that mixed with false promises of advancement when hired and being replaced twice a year by seasonal help just when you think you are moving up causes big internal issues.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    A pretty good company to work fo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager  in  El Segundo, CA
    Current Employee - Marketing Manager in El Segundo, CA

    I have been working at Mattel full-time for more than 8 years

    Pros

    There is a good culture here of people who work well together and manyh people have worked there a long time, like 30 or 40 years. Also having half day Fridays all year around is nice

    Cons

    Management can be a little quick to have layoffs when there are several slow quarters. And not the people who are responsible for the slow sales. Senior managment not great at communicating company vision

    Advice to ManagementAdvice

    Be more clear to employees about strategy.

    Recommends
    Neutral Outlook
    No opinion of CEO

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