Mattress Discounters

www.mattressdiscounters.com
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Mattress Discounters Reviews

Updated March 10, 2015
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3.2
11 Reviews
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Recommend to a friend
Approve of CEO
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2 Ratings

Employee Reviews

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  1. Salesman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Redding, CA
    Current Employee - Sales Associate in Redding, CA

    I have been working at Mattress Discounters

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The pay is very high for the amount of work you have to put in. Their training program is very extensive and through.

    Cons

    Their goals are very high and they are very strict about hitting them. Hours are long and upper management is very blunt and expect you to perform or you out oof there.

    Advice to Management

    Be more leinant.

  2. Showroom Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mattress Discounters

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I was able to interact with customers on a personal level. Most time was spent reviewing information while other was teaching, instructing and responding to customer concerns.

    Cons

    Management did not effectively train new hires leaving store employees to learn as they go, sometimes giving misinformation to customers leading to constant complaint calls. Management would refrain form speaking with customers concerning issues leaving salesperson and store management to fix problems without assistance. Stores needs repairs and would take months for management to approve.

    Advice to Management

    Management need to take leadership courses and follow guidelines they set forth. Selection for management needs to be improve instead of promoting on the friend value system.

  3. Showroom Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Showroom Manager
    Current Employee - Showroom Manager

    I have been working at Mattress Discounters full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule, understanding management, decent pay

    Cons

    Hours and holiday mandatory extended hours

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  5. good product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Penn Pitt, PA
    Former Employee - Sales Associate in Penn Pitt, PA

    I worked at Mattress Discounters full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    carries top Serta brand mattresses

    Cons

    must work complete schedule

    Advice to Management

    good company

  6. Sleepy's puts MD out of it's misery by purchasing it in Nov 2012

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sleep Counselor in Vienna, VA
    Current Employee - Sleep Counselor in Vienna, VA

    I have been working at Mattress Discounters full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Now that Sleepys is in control, MD will have a much better foundation to stand on. Next day delivery, better products, improved management support and better advertising are exactly what was lacking before the purchase.
    After another six months this rating should increase to 4 stars if all goes well.

    Jon Studner is not with MD/Sleepys at all.

    Cons

    The looooooong hours are a killer. They expect you to give 110% for ten hours straight!!

    Advice to Management

    Keep the free pick up from the store like the old MD instead of charging $30 like Sleepys does. It is just to pad the bonuses of the VPs.

  7. a great one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Mattress Discounters

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    great co workers to work with

    Cons

    heavy lifting of bed and frames

    Advice to Management

    patitence

  8. Empty promises about $60K+ income & be prepared to wear MANY 'hats'!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sleep Counselor - Sales in Washington, DC
    Former Employee - Sleep Counselor - Sales in Washington, DC

    I worked at Mattress Discounters

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good first job for a new grad or retired person with lots of time to kill.
    Lots of down time to read, do homework or rest.
    You are usually left alone by the managers if you sell enough and have a clean store.
    We do have some good & loyal customers that brighten up your day.

    Cons

    Long ELEVEN HOUR days FIVE or SIX a week. (maybe one half day)
    Lots of down time.

    Sales should be the number one priority, but the sales people are made to do everything in the store...from changing light bulbs, cleaning huge front windows, move displays, load beds onto customer's cars & shopping the competition.
    When you add up all the other jobs besides sales, the pay is not worth the effort.

    The biggest downside at MD is that our competition can deliver 99% of what they sell the NEXT day AND beat our prices by a wide margin. This leaves us with many lost sales and income.

    Advice to Management

    The management tells us to "take charge of your store as if you were the owner".
    Every time a suggestion is presented, it falls on deaf ears because we are just the sales grunts.
    Deliveries need to be at least include both Sat & Sundays WITH time slots at POS!!!
    Bring back the Headboards and get Simmons on our showroom floor.
    Oh Yeah, bring back the radio jingle that used to be on 24/7 a few years ago.

  9. Not a bad Place to bad they went out of bussiness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Slaeaman in Foxboro, MA
    Former Employee - Slaeaman in Foxboro, MA

    I worked at Mattress Discounters

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Great pay for doing nothing all day but watching movies and sometimes selling a bed

    Cons

    its booring and its alot of hours but the pay was great if you did your job most of the employees were very negative witch dosent work in sales

    Advice to Management

    You should have changed the consept of the company long ago! Sleepys could beat us at our game we needed a new game

  10. Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Upper Marlboro, MD
    Current Employee - Anonymous Employee in Upper Marlboro, MD

    I have been working at Mattress Discounters

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Excellent pay and benefits. the cost to employees is very reasonable.

    Cons

    Uncertain sales environment due to declining economy

    Advice to Management

    Implement flexible work schedules for corporate office.

  11. It's okay if you have the personality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Mattress Discounters

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Schedule flexibility
    You get to help people make a big decision in their life
    Excellent income potential (depending on location)
    Coworkers are cool

    Cons

    Very long hours
    Often times working alone
    Very little social life
    Constant changes by management
    Customer interactions monitored excessively

    Advice to Management

    Be more understanding to employee concerns and be a little empathetic. It is an extremely difficult job to convince every single person coming through the door that they have to spend a certain amount. I think more comfortability would be achieved if there was less scrutiny.

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