Mattress Firm Reviews

Updated August 29, 2015
577 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.5
Rating Trends
Recommend to a friend
Approve of CEO
Mattress Firm CEO Steve Stagner
Steve Stagner
356 Ratings

Pros
  • If you are good and land in the right community then you can make good money (in 17 reviews)

  • It provides great training for all employees (in 24 reviews)

Cons
  • But Mattress Firm works hard to provide a healthy work/life balance (in 53 reviews)

  • Long hours which does not provide a good work-life balance for a mother like me (in 80 reviews)

More Pros and Cons

577 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (2)

    I LOVE THIS PLACE!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time

    Pros

    I have been with Mattress Firm for over 8 years. WOW! I was blown away with the training and opportunities that were at my finger tips.The growth and opportunities are incredible. Earning can be lucrative an the guaranteed draw provides confidence in a commissioned pay scale. The culture here is fantastic! My coworkers have become my close friends and more like a family. The community service involvement makes me proud to represent Mattress Firm in my community.

    Cons

    This is a retail sales position. If you are looking at any retail position consider that you may have to work Saturdays. Consequently, this is a plus during the week when you can run errands!

    Advice to Management

    Keep up the great culture and fun work environment.

    Mattress Firm Response

    Aug 19, 2015 – Vice President Talent Management

    Happy 8 years with MFRM-- it's time for your Rejuven8 Sabbatical! Thanks so much for taking time to leave a review- it's awesome to hear you enjoy the growth opportunities, culture and community ... More


  2. Manager on Duty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time (Less than a year)

    Pros

    Outstanding opportunity to learn and grow from the bottom up! Great income potential. Job stability with an organization that prides itself on guest satisfaction & quality product. Educational opportunities and mentors to help you improve your skill sets. Motivating atmosphere - great to be part of such a dynamic team.

    Cons

    50+ hour work weeks


  3. Store Manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time

    Pros

    The pay is really good and everyone I work with is a TEAM player! The upper management is always there to help and make sure that you receive.

    Cons

    The hours are long but the management is amazing at helping to make sure you still have a personal life.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. I love my job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Riverview, FL
    Current Employee - Assistant Store Manager in Riverview, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time (More than 3 years)

    Pros

    The pay structure is gr8! I have all the resources and training I need to be successful. I am able to interact directly with guests and improve their lives and build relationships!

    Cons

    The only bad thing about working are the long holiday weekends. But those are the times you make the most impact on the guests and your paycheck, so it's more of a "wash" than a "con".

    Advice to Management

    I feel completely comfortable with my local leaders! I know that they are reliable, lead from the front and always equally have my, the company and the guests interest in mind.


  6. Mattress Firm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager In Training in Orlando, FL
    Current Employee - Manager In Training in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time

    Pros

    Everyone is friendly from top to bottom, everyone is understanding of learning abilities, and the sort. Great compensation structure. Great benefits. Great incentives.

    Cons

    Lots of travel at my level (M.O.D.), it's a lot to learn (meaning that this is a specialty business and there's a lot of specs to learn and different things on top of all that.) Benefits start at 60 days. Days can get boring when there's no guests.


  7. I love this place!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Orlando, FL
    Current Employee - District Sales Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time (More than 10 years)

    Pros

    The culture here is like no other. It's a family. We care about each other, our company and most important the community we serve. The ability to grow is unlike any other! Great people to work with, great pay and a great work life balance.

    Cons

    It's retail. The hours when you do work are long. We work weekends and holidays. It's commissioned sales so you have to produce if you want to get paid.

    Advice to Management

    Dms need to spend more time in stores. The administrative part of the job keeps them form spending the time necessary to develop and build stronger relationships with members of the team.


  8. Amazing Company To Work For!!!!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM in Daytona Beach, FL
    Current Employee - ASM in Daytona Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time (More than 3 years)

    Pros

    I have been with Mattress Firm for over 4 years. WOW! I was blown away with the training and opportunities that were at my finger tips.The growth and opportunities are incredible. Earning can be lucrative an the guaranteed draw provides confidence in a commissioned pay scale. The culture here is fantastic! My coworkers have become my close friends and more like a family. The community service involvement makes me proud…

    Cons

    This is a retail sales position. If you are looking at any retail position consider that you may have to work Saturdays


  9. Helpful (2)

    Best career move I've ever made was taking this job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Sebring, FL
    Current Employee - Store Manager in Sebring, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mattress Firm full-time (Less than a year)

    Pros

    Salary, benefits, and the way the entire company treats their employees & customers is 2nd to none!!

    Cons

    Long hours and though the training is superb, sometimes the long training sessions can be too much.


  10. Long hours? see below

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mattress Firm Store Manager in Kissimmee, FL
    Current Employee - Mattress Firm Store Manager in Kissimmee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time (More than 10 years)

    Pros

    Advancement opportunities available for everyone. If you are motivated, this is the place you'd want to work. Very customer service oriented company loaded with talented and supportive staff. Pay is above average and medical benefits are in line with what's out there right now. Been with Mattress Firm going on twelve years and I've always enjoyed the family work environment, and you will too.

    Cons

    Long hours, but of course it's retail. Could they be a bit shorter? Yes. Constant training and development at times feel like a drag, but it's all meant to make us better regardless of how I feel. Extended hours on Holiday weekends, I can't stand them. Working every Holiday except for Thanksgiving, Christmas, and Easter Sunday is disappointing as I am never able to travel to visit family and friends.

    Advice to Management

    Please come up with a system to work around the 10 hour days, like 1/2 work day whenever possible. Reducing vacation blackouts on major holidays on occasion would be awesome. Liked to see compensation plan tweaked a little better.


  11. Love it here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER in Orlando, FL
    Current Employee - AREA SALES MANAGER in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time

    Pros

    This is an amazing company to work for. They care about their employees & take feedback seriously. They provide online training classes everyday so you can learn as much as you want and grow or move up in the company as much as you want, as quick as you want. My superiors have given me everything I need to continue to move up with the company and make a career here. They throw us really awesome Christmas parties, too!

    Cons

    10 to 12 hour work days, work extended hours on holidays, work weekends, this job could be demanding for a parent of young children.



Showing 577 of 583 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.